Jobs in the United States

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Business Development Executive, Supply Chain & Procurement, LE
Gartner
Remote, United States
Manage complex high-revenue sales across matrix and diverse business environments.
Added just now
Senior Project Manager
HNI Workplace Furnishings
Muscatine, IA · Jasper, IN
We are looking for a Senior Project Manager to join our HNI Workplace Furnishings team. The Senior Project Manager will lead complex, enterprise-wide projects from conception through…
Added just now
Principal Program Manager, Informatics (Remote)
Govcio LLC
United States
GovCIO is currently hiring a Program Manager, to coordinate delivery of application modernization, clinical informatics, and AI-enabled health IT projects, including Ambient AI Scribe and…
Added 1 min ago
CC
Supervising Immigration Trial Attorney
Catholic Community Services
Salt Lake City, UT
- $82,000 to $97,000 USD / year
…role sits at the intersection of senior legal practice and program leadership - it is built for an experienced immigration litigator who is ready to take on both the complexity of…
Added 2 mins ago
Enterprise Regional Sales Manager
Okta
NJ · NY · PA
…this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute…
Added 2 mins ago
SC
Project Manager, Network Infrastructure
Sand Cherry Associates
Remote, United States
- $80,000 to $120,000 USD / year
Seeking a highly organized, detail-oriented, hands-on Project Manager to oversee third-party vendors executing C-Band ground clearing activities across multiple sites. This multi-year…
Added 2 mins ago
AH
Behavioral Health Specialist - HCBS - Westchester/Rockland County
ABBOTT HOUSE
Irvington, NY
- $20.34 to $40.68 USD / hour
…the community, LDSS/LGU/SPOA, school, self-referrals, Care Manager referrals, or as part of a step-down plan from an inpatient…
Added 2 mins ago
AH
Behavioral Health Specialist - HCBS - NYC
ABBOTT HOUSE
Bronx, NY
- $20.34 to $40.68 USD / hour
…the community, LDSS/LGU/SPOA, school, self-referrals, Care Manager referrals, or as part of a step-down plan from an inpatient…
Added 2 mins ago
AH
Behavioral Health Specialist - HCBS - Orange/Dutchess County
ABBOTT HOUSE
New Windsor, NY
- $20.34 to $40.68 USD / hour
…the community, LDSS/LGU/SPOA, school, self-referrals, Care Manager referrals, or as part of a step-down plan from an inpatient…
Added 2 mins ago
Project Manager
Actalent
Sterling, VA
Job Title: Project Manager DC Renovation ProjectsJob DescriptionThis Project Manager role oversees complex DC renovation projects from design through completion, ensuring that all…
Added 2 mins ago
AA
Nurse Practitioner or Physician Assistant
AHS Allina Health System
United States
- $141,731 USD / year
…or as part of a treatment team. Serves as an educator, case manager, consultant to staff and multidisciplinary health care…
Added 2 mins ago
AA
Nurse Practitioner or Physician Assistant
AHS Allina Health System
United States
- $141,731 USD / year
…or as part of a treatment team. Serves as an educator, case manager, consultant to staff and multidisciplinary health care…
Added 2 mins ago
CB
Principal Product Manager
Commercial Bank of California
United States
- $165,000 to $175,000 USD / year
The Principal Product Manager is a senior product leader responsible for translating enterprise strategy, customer and partner needs, regulatory obligations, security priorities, and…
Added 3 mins ago
SO
Western Kansas PACE Program Manager
State of Kansas
KS
- Up to $55,000 USD / year
Search Keywords: Western Kansas PACE Program Manager
Added 3 mins ago
Assistant Deputy Director
State of Kansas
KS
Oversight: Provides direct oversight to the Child Care Licensing program pursuant to the Child Care Act.
Added 3 mins ago
SR
Senior Project Officer
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
Providing contractor support to the Test Resource Management Center (TRMC) Multi-Service Advanced Capability Hypersonics (MACH) Program Manager
Added 3 mins ago
SR
Senior Exercise Integrator
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
Providing contractor support to the Test Resources Management Center (TRMC) Multi-Service Advanced Capability Hypersonics (MACH) Program Manager
Added 3 mins ago
Accounting Manager | Finance
Red Ventures
Charlotte, NC · 1101 Red Ventures Drive Fort Mill, SC
Red Ventures is seeking an Accounting Manager to join our accounting team. This person will be responsible for a wide-range of accounting functions.
Added 3 mins ago
Real Estate Property Manager
Birmingham Jefferson Co
Birmingham, AL
The Real Estate Property Manager is responsible for managing commercial and retail leasing activities, coordinates land acquisition activities and oversees all aspects of the organization’s…
Added 3 mins ago
Director, Head of Incentive Compensation & Execution Excellence
Alnylam Pharmaceuticals
Cambridge, MA
…tools, and technology to support a growing and increasingly complex field organization; partner with Commercial Enablement, IT, and other internal teams to deliver these…
Added 3 mins ago
Scanning Operations Manager
Churchill Opco Holdings LLC
Northampton, MA · Concord, NH · Hartford, VT · Homestead, PA · Mount Laurel Township, NJ · Millville, NJ · Owego, NY · Hudson, MA · New Castle, DE · Manchester, CT · Woodbridge Township, NJ · Bridgewater, MA · Morrisville, VT · Robbinsville, NJ · Montoursville, PA · Bangor, ME · Natick, MA · Round Lake, NY · Allentown, PA · Augusta, ME · Montgomery, NY · Hamden, CT · Middletown, RI · Saco, ME · Great Neck, NY
The Manager of Remote Scanning Operations is a leadership role responsible for building and running ClearDrive’s in-house remote scanning team - the technicians who perform OEM pre- and…
Added 3 mins ago
ADAS - Senior Field Calibration Technician
Churchill Opco Holdings LLC
Woodbridge Township, NJ · Englishtown, NJ
Are you an experienced ADAS Calibration Technician who enjoys solving complex diagnostic challenges and staying ahead of rapidly evolving vehicle technology?
Added 4 mins ago
O
Principal, End-to-End Data Center Power Delivery Manager
Oracle
NM
- $126,200 to $264,100 USD / year
The Principal, End-to-End Power Delivery Manager serves as a senior leader responsible for the planning, design, development, and commissioning of large-scale behind-the-meter power…
Added 4 mins ago
Director of People and Culture
The Dewberry Charleston
Charleston, SC
Coordinate with the Hotel Manager and legal counsel on complex or sensitive employment matters.
Added 4 mins ago
Senior Project Engineer
Westinghouse Electric Company, LLC
Jenkinsville, SC
You will report to the the Site Project Engineering manager and be located at Jenkinsville, SC .

Sparksoft Corporation

Communication Specialist (Technical)

Columbia, MD, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Join us at Sparksoft, where we're not just another tech company - we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.

Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.

We are Sparksoft!

ROLE & RESPONSIBILITIES:

Write, edit, and maintain user-facing content for the program's public website, including FAQs, Q&As, announcements, step-by-step how-to pages, and customer experience (CX) content that helps users complete tasks and resolve system issues without contacting support.
Learn the program's web-based system in depth, including user roles, workflows, forms, and common error conditions, in order to write accurate, task-oriented content from the user's point of view.
Partner with the Customer Service Center to identify top call drivers; review chat transcripts and listen to recorded or live user calls to understand where users struggle, and translate those findings into new or revised content.
Draft communications to the program's user community and stakeholders, such as system change notices, maintenance and outage announcements, policy or process updates, and event invitations.
Coordinate program webinars and virtual learning events, including scheduling, drafting and sending invitations and reminders through Cvent, monitoring registration, and supporting post-event follow-up.
Submit all content through the established CX review process; incorporate edits and feedback from multiple reviewers accurately, professionally, and on schedule, and maintain version control across review cycles.
Apply the program's style guide and plain language principles to all written content, and ensure that all web pages, documents, and PDFs produced meet Section 508 accessibility requirements before they are submitted for review.
Occasionally create simple, accessible visual aids such as infographics, process diagrams, and one-page job aids to support written content, announcements, and webinars, including text alternatives and accessible formatting.
Track content requests and work in progress in JIRA; maintain drafts, documentation, and content inventories in Confluence; and participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives as assigned.
Perform periodic content audits to identify outdated, duplicative, or inaccurate pages and recommend updates.
Ensure the protection of sensitive information and uphold all HIPAA and federal security standards.
Participate in regular training, quality assurance sessions, and process updates.
Complete other duties as assigned by the Supervisor or Manager.

REQUIRED EXPERIENCE:

3+ years of professional experience writing user-facing instructional, help, or support content (for example, FAQs, how-to articles, knowledge base content, user guides, or web help content) for a software application or online system.
Demonstrated ability to learn a complex system and explain it clearly and accurately to non-technical users.
Strong command of plain language writing, grammar, and editing, and the ability to write concisely for the web.
Working knowledge of Section 508 and WCAG 2.x accessibility requirements, and demonstrated experience producing accessible web content, Word documents, and PDFs (for example, proper heading structure, alternative text, meaningful link text, accessible tables, and color contrast).
Experience working within a documented review and approval process, and the ability to accept and incorporate substantive feedback from multiple reviewers without loss of quality or turnaround time.
Proficiency in Microsoft 365 applications, including Word, Outlook, Teams, and SharePoint.
Ability to manage multiple content assignments with competing deadlines and to work independently in a remote environment.
Ability to pass a federal background check and maintain the required Public Trust clearance.
Must have lived in the United States for at least 3 of the past 5 years.
Writing samples of user-facing support or instructional content must be provided with the application; at least one sample should demonstrate accessible formatting.
Candidates must be able to obtain and maintain a Public Trust clearance
Candidates must have lived in the United States 3 out of the past 5 years

PREFERRED EXPERIENCE:

Experience with Cvent or a comparable event management or webinar platform.
Experience with Confluence and JIRA, and experience working on a project team that uses agile methodology and sprints.
Experience applying an organizational style guide (for example, HHS, GPO, AP, or Chicago) and federal plain language guidelines.
Experience using customer experience (CX) inputs, such as call driver data, chat transcripts, user feedback, or web analytics, to prioritize and improve content.
Ability to create simple, accessible infographics and visual aids using tools such as Canva, Adobe Express, Illustrator, or PowerPoint; a visual portfolio is welcome but not required.
Familiarity with web content management systems and basic HTML.
Experience using accessibility checking tools (for example, the Microsoft Accessibility Checker, Adobe Acrobat accessibility tools, ANDI, or axe).
1+ years of experience in the health care, health insurance, or health care licensing and credentialing domain.
Experience serving HHS, HRSA, or another U.S. Federal Government program

HOME OFFICE REQUIREMENTS

Maintain a designated, distraction-free home workspace that supports confidential review of user calls, professional participation in virtual meetings, and hosting or supporting webinars.
Ensure high-speed internet connectivity, either via hardwired Ethernet or stable Wi-Fi, that meets minimum system requirements.
Internet speed: 25/5 Mbps minimum; 50/10 Mbps recommended if shared.
Not recommended: hotspots or satellite.
Device setup: Ethernet connection preferred; Wi-Fi acceptable if stable. A working webcam and headset are required for virtual meetings and webinars.

EDUCATION & CERTIFICATIONS:

Bachelor's degree in English, Communications, Journalism, Technical Writing, Information Design, or a related field; or an equivalent combination of education and relevant experience.
A technical writing, content design, user experience (UX) writing, or accessibility certification (for example, IAAP CPACC or DHS Trusted Tester) is a plus.

WHAT WE OFFER:

At Sparksoft, we know that people do their best work when they feel supported, inspired, and connected. That’s why we’ve built a workplace that balances comprehensive benefits with a culture of collaboration and innovation. From flexible time off to professional growth opportunities, we’re committed to helping you thrive both inside and outside of work. When you join Sparksoft, you’ll enjoy:

Competitive compensation and a 401(k) with employer contributions to help you plan for the future
Flexible paid time off and hybrid ways of working that support true work-life balance
Comprehensive health coverage - including medical, dental, vision, life, and disability insurance
A curated in-office experience designed to foster community, team connections, and innovation
Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events
Training and development programs that build new skills and prepare you for leadership roles
A collaborative, transparent, and fun culture - recognized as a Great Place to Work®

Accessibility and Accommodations: Sparksoft Corporation is committed to providing equal employment opportunities to all individuals. If you require accommodations during the application or interview process, please contact us at Sparksoft.Accommodations@sparksoftcorp.com or call 410-424-7700. Requests are reviewed and fulfilled on a case-by-case basis.

Security Notice: Your privacy and data security are important to us. Sparksoft Corporation will never request sensitive personal information via email. If you receive any suspicious communication claiming to be from Sparksoft, please report it immediately to our security team at abuse@sparksoftcorp.com.

Artificial Intelligence (AI) Policy: While Sparksoft values the appropriate use of artificial intelligence in the workplace, candidates must complete interviews and independent assessments using their own knowledge and abilities. Unless expressly permitted by Sparksoft, the use of AI during interviews and assessments is strictly prohibited. Violations may result in disqualification. Please contact your recruiter regarding accommodation needs.

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