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Southwest Airlines

Associate Technical Data Manager - DMX

Dallas, TX, United States

$77,200 to $85,800 USD / year

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Job details

Pay: $77,200 to $85,800 USD / year
Education: High school diploma
Posting language: English
Posted: Nov 9, 2026

Original job description

Department:

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Associate Technical Data Manager supports Technical Operations by creating, maintaining, and revising aircraft maintenance technical data that enables safe and compliant operations. They’ll partner with frontline Employees, Engineering, and Maintenance Teams to translate technical requirements into clear, executable work instructions while gaining experience with regulatory standards, OEM documentation, and maintenance procedures. They’ll support process improvements and innovative tools that enhance how maintenance information is created, managed, and delivered. The Associate Technical Data Manager leverages strong problem-solving, collaboration, and attention to detail to support aircraft reliability, Safety, and continuous improvement.

Additional Details

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Assist in preparing, formatting, and updating maintenance-related technical documentation
Support the implementation of document change requests and OEM document revisions
Help manage document change workflows, version control, and digital archives
Participate in quality checks for clarity, formatting, and compliance with standards
Interpret basic technical content with guidance and support
Assist in integrating regulatory directives and OEM updates into technical data
Learn and apply documentation tools, XML/SGML structures, and template use
Maintain organized records and contribute to documentation audits
Support Station visits, as required to, support Maintenance Programs
Participate in training, team meetings, and document change improvement projects
Collaborate with technical writers and engineers and other stakeholder to resolve content-related questions
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders

Knowledge, Skills, and Abilities

Foundational understanding of aircraft systems, technical documentation, and maintenance program structures.
Foundational in interpreting regulatory, OEM documentation, and Engineering documents, such as but not limited to AMM, IPC, ADs, SBs, STCs, Engineering Orders, Design Drawings.
Foundational in interpersonal and communication skills with the ability to lead, influence, collaborate, and adapt within cross-functional team environments; consistently effective under pressure and within proposed deadlines.
Strong written and verbal communication skills
Detail-oriented with a willingness to follow established processes
Basic technical comprehension and interest in technical documentation
Familiarity with MS Office; exposure to XML/SGML tools is a plus
Team-oriented with eagerness to learn and take initiative
Comfortable working in fast-paced, deadline-driven environments

Education

Required: High School Diploma or GED

Experience

Entry-level experience, developing skills and knowledge in:
Aircraft Maintenance, Maintenance Programs, Technical Data Management, and/or Technical Writing
Preferred: Experience in Agile methodologies, including Sprints, Scrum Master, and Sprint Planning.

Licensing/Certification

Must be able to obtain and maintain a SIDA badge and meet all local airport requirements

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

Pay & Benefits:

Competitive market salary from $77,200 per year to $85,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan - when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Explore more benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position. *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Job Posting End Date 11/13/2026

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More about this job

Skills

Documentation
Problem solving
Collaboration
Attention to detail
Process improvement
Statistical quality control
Regulatory compliance
SGML
Design drawings
Communication skills
Microsoft Office
Data management
Technical writing
Agile
Scrum
Interact with others
Use a computer
Confidentiality

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