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Retail Support Specialist
DSI
Salinas, CA
- $25 USD / hour
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the…
Added 1 min ago
UO
UMC Director
University of Colorado Denver
Boulder, CO
- $129,825 to $144,250 USD / year
…security; building and campus non-academic scheduling and related sales (CU Events Planning & Catering); event audio visual (AV) and set-up; student safe ride program (CU NightRide); games…
Added 1 min ago
TU
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Denver, CO
- $82,300 to $148,500 USD / year
- Travel required: This is a remote role with occasional travel for vendor site visits, field team onboarding, or program activations.
Added 1 min ago
Loan Sales Specialist
OneMain Financial
Orange, VA
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team…
Added 1 min ago
DOJ BD Lead
SAIC
Reston, VA
Outstanding record of success in leading teams in winning new business opportunities and improving bid and program profitability, with emphasis on capture strategy and proposal development.
Added 2 mins ago
HH
Admin Director of Transplant and Cell Therapy
HCA Healthcare
Richmond, VA
- $110,552 to $176,883.2 USD / year
Establish program vision, leadership, organization, and operations oversight including administrative and fiscal policy development, in partnership with administration and the Medical…
Added 2 mins ago
TC
Merchandise Associate
TJX Companies
Brandywine, MD
- $15.75 to $16.25 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 5 mins ago
Remote Search Consultant
GPAC
Rapid City, SD
Business Development, Client Relationship, Marketing or Sales background preferred
Added 5 mins ago
PE
Event Rental Consultant, Tent Division
PEAK Event Services
United States
- $25 to $28 USD / hour
The Event Rental Consultant in the Tent Division is an end-to-end sales specialist who guides clients from the initial lead to the final close. The Event Rental Consultant collaborates with…
Added 6 mins ago
Remote Search Consultant
GPAC
Mitchell, SD
Business Development, Client Relationship, Marketing or Sales background preferred
Added 8 mins ago
MA
Field Sales Representative - Seattle, WA
Mark Anthony Brands Inc.
Seattle, WA
- $65,000 to $72,000 USD / year
Execute all aspects of sales plan with wholesaler network. Execute brand plans and programming by working with District Manager level influencers at their distributors.
Added 8 mins ago
Remote Search Consultant
GPAC
Jefferson, IA
Business Development, Client Relationship, Marketing or Sales background preferred
Added 9 mins ago
LL
Membership Concierge III
LTFMGTCO LTF Club Management Co, LLC
United States
- $21.5 to $28.75 USD / hour
Assist members with account maintenance, processing needs, changes, and transactions including program, service, and product payments, ensuring smooth and accurate processing.
Added 9 mins ago
LL
Membership Concierge III
LTFMGTCO LTF Club Management Co, LLC
United States
- $21.5 to $28.75 USD / hour
Assist members with account maintenance, processing needs, changes, and transactions including program, service, and product payments, ensuring smooth and accurate processing.
Added 12 mins ago
Remote Search Consultant
GPAC
Jamestown, ND
Business Development, Client Relationship, Marketing or Sales background preferred
Added 12 mins ago
Remote Search Consultant
GPAC
Williston, ND
Business Development, Client Relationship, Marketing or Sales background preferred
Added 12 mins ago
Remote Search Consultant
GPAC
Andover, KS
Business Development, Client Relationship, Marketing or Sales background preferred
Added 12 mins ago
Remote Search Consultant
GPAC
Coffeyville, KS
Business Development, Client Relationship, Marketing or Sales background preferred
Added 13 mins ago
Remote Search Consultant
GPAC
Pleasanton, KS
Business Development, Client Relationship, Marketing or Sales background preferred
Added 14 mins ago
Assistant Manager II
Family Dollar
Grove Hill, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 14 mins ago
Assistant Manager II
Family Dollar
Grove Hill, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 14 mins ago
Remote Search Consultant
GPAC
Middleton, WI
Business Development, Client Relationship, Marketing or Sales background preferred
Added 15 mins ago
Remote Search Consultant
GPAC
Montello, WI
Business Development, Client Relationship, Marketing or Sales background preferred
Added 17 mins ago
W
Shift Lead
Walgreens
SHEBOYGAN, WI
- $17.5 to $22.5 USD / hour
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications,…
Added 17 mins ago
W
Shift Lead
Walgreens
BRENTWOOD, TN
- $17.5 to $22.5 USD / hour
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications,…

Closed listing

Southpaw

Area Coach

Chestertown, MD, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 6-8 years supervisory experience in either a food service or retail environment.
Posting language: English
Posted: May 4, 2023

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Original job description

Archived listing. The details below describe a past opening.

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.

The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.

Roles:

You have two primary roles. Your principle role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants.

Priority #1: Build Management Capability: People

Role model the How We Work Together Principles.
Find and hire the best RGMs, Assistant General Managers and Shift Managers.
Personally conduct orientation to set up new managers for success.
Build a deep bench of talented restaurant leaders.
Coach your RGMs on the "4 Rights" in their restaurants.
Impart skills every day to grow performance and to develop.
Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Priority #2: Ensure Consistent Customer Satisfaction: Customer

Role model Customer Mania, especially when you're in the restaurant.
Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).
Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS.
Work with your RGMs to identify and develop strategies to address opportunities.
Lead product and program rollouts with your RGMs to ensure success.
Participate in Centralized Orientation.
Know how your restaurants compare with competitors and strive to be the best.
Resolve Customer complaints quickly while maintaining positive Customer relations.
Demonstrates a positive and enthusiastic attitude with co-workers, subordinates and customers.

Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits

Analyze the financial performance of your area and understand trends.
Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.
Provide regular feedback to the RGM through 1:1s.
Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR and Team Members.

Job Requirements and Essential Functions

Strong preference for internal promote from RGM/MTM position.
Associates or Undergraduate degree or equivalent Taco Bell/industry experience.
6-8 years supervisory experience in either a food service or retail environment.
Thorough knowledge of Taco Bell performance metrics, product specifications and management systems.
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures.
Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Must pass background check criteria and drug test.
Able to oversee and manage subordinate employees and provide direction.
Must travel to designated stores and work with management team on a regular basis

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More about this job

Skills

Food safety
Sales
Food service operations
Food preparation
Food handling
Food safety principles
Coaching
Customer service

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