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Added 4 mins ago
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Shift Lead
Walgreens
MADISON, WI
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
MADISON, WI
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
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Certified Senior Pharmacy Technician
Walgreens
EL PASO, TX
- $19.75 to $27.5 USD / hour
Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with…
Added 4 mins ago
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Shift Lead
Walgreens
KATY, TX
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
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Pharmacy Operations Manager
Walgreens
MISSOURI CITY, TX
- $22.5 to $35.75 USD / hour
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Added 4 mins ago
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Certified Pharmacy Technician
Walgreens
MISSOURI CITY, TX
- $18 to $24.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
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Certified Pharmacy Technician
Walgreens
TYLER, TX
- $18 to $24.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
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Certified Pharmacy Technician
Walgreens
TYLER, TX
- $18 to $24.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
YORK, PA
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BOUND BROOK, NJ
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SAINT LOUIS, MO
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
MINNEAPOLIS, MN
- $18.5 to $23.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
MINNEAPOLIS, MN
- $18.5 to $23.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
HOLLAND, MI
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
GEORGETOWN, KY
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
CHICAGO, IL
- $18.5 to $23.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
CHICAGO, IL
- $18.5 to $23.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Shift Lead
Walgreens
CRYSTAL LAKE, IL
- $17.5 to $22.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CRYSTAL LAKE, IL
- $17 to $23.25 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Pharmacy Customer Service Associate
Walgreens
CRYSTAL LAKE, IL
- $16 to $20 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
W
Pharmacy Customer Service Associate
Walgreens
CHICAGO, IL
- $18.05 to $21.5 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 4 mins ago
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Pharmacy Cashier
Walgreens
SOUTH SAN FRANCISCO, CA
- $19.15 to $24 USD / hour
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye…
Added 11 mins ago
OEM Program Manager
DealerOn
Remote, United States
The OEM Program Manager is responsible for interactions with our OEM program Partners to keep OEM programs on task. Works as liaison between Marketing and Development teams to identify…
Added 25 mins ago
NI
Beauty Counter Manager - La Mer - Irvine Spectrum Center
Nordstrom Inc
Irvine, CA
- $27.2 to $28.3 USD / hour
The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a…
Added 29 mins ago
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Retail Front End Supervisor - Full-Time
Burlington
Carson City, NV
- $14.75 to $16.75 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…

Closed listing

Southpaw

Area Coach

Louisville, KY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 6-8 years supervisory experience in either a food service or retail environment.
Posting language: English
Posted: May 4, 2023

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Original job description

Archived listing. The details below describe a past opening.

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.

The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.

Roles:

You have two primary roles. Your principle role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants.

Priority #1: Build Management Capability: People

Role model the How We Work Together Principles.
Find and hire the best RGMs, Assistant General Managers and Shift Managers.
Personally conduct orientation to set up new managers for success.
Build a deep bench of talented restaurant leaders.
Coach your RGMs on the "4 Rights" in their restaurants.
Impart skills every day to grow performance and to develop.
Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Priority #2: Ensure Consistent Customer Satisfaction: Customer

Role model Customer Mania, especially when you're in the restaurant.
Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).
Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS.
Work with your RGMs to identify and develop strategies to address opportunities.
Lead product and program rollouts with your RGMs to ensure success.
Participate in Centralized Orientation.
Know how your restaurants compare with competitors and strive to be the best.
Resolve Customer complaints quickly while maintaining positive Customer relations.
Demonstrates a positive and enthusiastic attitude with co-workers, subordinates and customers.

Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits

Analyze the financial performance of your area and understand trends.
Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.
Provide regular feedback to the RGM through 1:1s.
Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR and Team Members.

Job Requirements and Essential Functions

Strong preference for internal promote from RGM/MTM position.
Associates or Undergraduate degree or equivalent Taco Bell/industry experience.
6-8 years supervisory experience in either a food service or retail environment.
Thorough knowledge of Taco Bell performance metrics, product specifications and management systems.
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures.
Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Must pass background check criteria and drug test.
Able to oversee and manage subordinate employees and provide direction.
Must travel to designated stores and work with management team on a regular basis

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