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Added 1 min ago
Kitchen Team (P1-1352388-1)
Panda Restaurant Group
Richardson, TX
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Kitchen Team (P1-1352005-26)
Panda Restaurant Group
Tucson, AZ
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Kitchen Team (P1-1351572-10)
Panda Restaurant Group
Tulsa, OK
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Service Team (P1-1350333-1)
Panda Restaurant Group
Richardson, TX
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Cook (P1-1385079-5)
Panda Restaurant Group
Fort Worth, TX
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Cook (P1-1384891-2)
Panda Restaurant Group
Richardson, TX
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Service Team (P1-1349944-19)
Panda Restaurant Group
Tucson, AZ
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Service Team (P1-1349816-19)
Panda Restaurant Group
Hot Springs National Park, AR
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Shift Leader (P1-1361785-7)
Panda Restaurant Group
Fort Worth, TX
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 1 min ago
Service Team (P1-1349506-12)
Panda Restaurant Group
Tulsa, OK
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Added 6 mins ago
Retail Merchandising & Inventory Supervisor
Staples
Waynesville, NC
Full-time hours, generous paid time off, career development program and weekly pay
Added 6 mins ago
IT Operations Manager
COUNTY OF MOORE
Carthage, NC
Added 6 mins ago
Engineering Manager, Production Technician Development Program & Early Career
Siemens
Wendell, NC
…Protection & Automation, including the Production Technician Development Program (PTDP), internships, co-ops, apprenticeships, and support for engineering development pathways. You will…
Added 6 mins ago
Engineering Manager - PPA Field Technician Development Program
Siemens
Wendell, NC
You will lead the Power Protection & Automation (PPA) Field Technician Development Program (FTDP), building and developing a nationwide team of field technicians who support factory…
Added 6 mins ago
Assistant Chief Registered Nurse
Veterans Affairs, Veterans Health Administration
Garner, NC
Added 6 mins ago
SPECIAL NEEDS INCLUSION COORDINATOR (SNIC), NF-1701-04
U.S. Marine Corps
Jacksonville, NC
Added 6 mins ago
Physician (Chief of Urology)
Veterans Affairs, Veterans Health Administration
Salisbury, NC
Added 6 mins ago
Physician (Chief of Rheumatology)
Veterans Affairs, Veterans Health Administration
Salisbury, NC
Added 6 mins ago
EC
Engineering Leader - New Product Development
Eaton Corporation
Fayetteville, NC · Arden, NC
- $165,000 to $242,000 USD / year
Eaton Corporation is looking for an Engineering Leader – New Product Development (NPD) within their Electrical Sector. This position can be based in Arden, NC, Fayetteville, NC, Charlotte,…
Added 6 mins ago
Nurse - PT - Day - Home Health East Asheville
HCA Healthcare
Asheville, NC
…interdisciplinary case conferences, and a dedicated clinical leadership team that ensures no field clinician ever feels…
Added 6 mins ago
Chief of Cardiovascular Services | Regional Cardiovascular Service Line Leader
HCA Healthcare
Asheville, NC
Partner directly with executive hospital leadership on growth, quality, innovation, and physician development
Added 6 mins ago
Nurse - FT - Days - Home Health East Asheville
HCA Healthcare
Asheville, NC
…interdisciplinary case conferences, and a dedicated clinical leadership team that ensures no field clinician ever feels…
Added 6 mins ago
Registered Nurse (Quality Manager - Greenville)
Veterans Affairs, Veterans Health Administration
Durham, NC
Added 6 mins ago
Administrative Officer
Veterans Affairs, Veterans Health Administration
Durham, NC
…administrative management responsibility for a wide range of functional program staff that are assigned, matrixed, or deployed to Surgical Care Service. Responsibilities The Administrative…
Added 6 mins ago
Medical Science Liaison, Rheumatology - Mid-Atlantic & Foothills
J&J Family of Companies
Charlotte, NC
Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to…

Closed listing

Southpaw

Area Coach

Shelbyville, KY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 6-8 years supervisory experience in either a food service or retail environment.
Posting language: English
Posted: May 4, 2023

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Original job description

Archived listing. The details below describe a past opening.

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.

The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.

Roles:

You have two primary roles. Your principle role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants.

Priority #1: Build Management Capability: People

Role model the How We Work Together Principles.
Find and hire the best RGMs, Assistant General Managers and Shift Managers.
Personally conduct orientation to set up new managers for success.
Build a deep bench of talented restaurant leaders.
Coach your RGMs on the "4 Rights" in their restaurants.
Impart skills every day to grow performance and to develop.
Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Priority #2: Ensure Consistent Customer Satisfaction: Customer

Role model Customer Mania, especially when you're in the restaurant.
Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).
Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS.
Work with your RGMs to identify and develop strategies to address opportunities.
Lead product and program rollouts with your RGMs to ensure success.
Participate in Centralized Orientation.
Know how your restaurants compare with competitors and strive to be the best.
Resolve Customer complaints quickly while maintaining positive Customer relations.
Demonstrates a positive and enthusiastic attitude with co-workers, subordinates and customers.

Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits

Analyze the financial performance of your area and understand trends.
Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.
Provide regular feedback to the RGM through 1:1s.
Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR and Team Members.

Job Requirements and Essential Functions

Strong preference for internal promote from RGM/MTM position.
Associates or Undergraduate degree or equivalent Taco Bell/industry experience.
6-8 years supervisory experience in either a food service or retail environment.
Thorough knowledge of Taco Bell performance metrics, product specifications and management systems.
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures.
Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Must pass background check criteria and drug test.
Able to oversee and manage subordinate employees and provide direction.
Must travel to designated stores and work with management team on a regular basis

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