Administrative Associate

Administrative Associate

Classified PG 3 Full-time with Benefits

Campus: Logan Salary Range: $33,920 - $44,122

Responsibilities: The Administrative Associate supports the general administrative functions of the academic division; the Dean, divisional staff, and faculty; and problem-solving and information-sharing in cross-divisional and cross-unit interactions with staff, administration, and faculty following established policies and procedures. This position also assists students and community members regarding divisional activities in alignment with the mission, values, and strategic plan of the institution. Activities and responsibilities require application of high-skills related to use of technology, fact-finding, first-line problem-solving, information gathering and assessment, and effective user-centered communication. Job responsibilities support the achievement of the division’s goals and objectives and typically involve knowledge and protection of confidential and business-limited information.

Requirements

Requirements: Associate’s Degree in Office Administration, Secretarial Science, Business, or a related field. This position requires two (2) or more years of directly related work experience. Ability to use or learn the Banner system to retrieve and input necessary information; Must present a strong commitment to excellent customer service, demonstrating a people-first attitude, patience to communicate with various interdisciplinary teams and users, attentiveness, creativity, and resourcefulness. Must have ability to learn, retain, and apply college, state, and federal policies and procedures related to community college education; ability to operate standard office equipment; and proficient in operating a personal computer using Microsoft 365 for word processing, spreadsheet, graphic presentations, PowerPoint, remote meetings, and calendar applications as well as similar software. Must have ability to develop a working knowledge of D2L or similar learning management system used by Southern and basic trouble-shooting; ability to communicate clearly in written and spoken English; ability to work well with others and to work independently; ability to develop a working knowledge of remote delivery systems and software; ability to exercise good judgment in making decision within the scope of Southern policies and procedures; ability to prioritize and have good organizational skills; ability to first-line problem-solve and recognize the appropriate level at which problem-solving should occur; and ability to maintain confidentiality and discretion at all times. Must have a valid driver’s license.