Jobs in the United States

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Added 3 days ago
Property Manager
Bozzuto
Hanover, MD
…within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team…
Added 3 days ago
Assistant General Manager
Culver's
Sheboygan, WI
Comprehensive leadership training and ongoing development
Added 3 days ago
Advisory Enterprise Account Executive
iPipeline
Remote, United States
Knowledge Development, Leadership, & Organizational Impact• Mentor and coach sales professionals and represent the company as a market thought leader.• Guide best practices for responsible…
Added 3 days ago
Director, Electronics Engineering
Wabtec
Erie, PA
…Management, Supply Chain, Manufacturing, Commercial, Service, and Operations leaders to deliver innovative electronics solutions that support both new product development and the global…
Added 3 days ago
Restaurant General Manager
Shake Shack Enterprises, LLC
26407 Ynez Rd Temecula, CA
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Added 3 days ago
Assistant Store Manager
Saatva
Pittsburgh, PA
Align scheduling with the Manager’s Days Off to optimize team operations and efficiency
Added 3 days ago
Program Manager, Integrated Planning, GEMS, NA Startup
Amazon.com Services LLC
Boston, MA · Austin, TX · Nashville, TN · Bellevue, WA · Arlington, VA · New York, NY · Chicago, IL · San Francisco, CA · Houston, TX
Build and maintain program-level relationships with key partner functions (design, operations, construction, launch, IT, engineering) to drive planning adoption and standardization.
Added 3 days ago
Assistant Superintendent
RNGD
Nashville, TN
…assigned projects. This role assists in coordinating field operations, supervising labor teams, maintaining jobsite safety and quality standards, and ensuring work progresses according to…
Added 3 days ago
Assistant Superintendent
RNGD
Metairie, LA
…assigned projects. This role assists in coordinating field operations, supervising labor teams, maintaining jobsite safety and quality standards, and ensuring work progresses according to…
Added 3 days ago
RP
Clinic Director/Partner - Physical Therapist
Results Physiotherapy
Old Hickory, TN
- $90,000 to $110,000 USD / year
Leadership onboarding, mentorship, and ongoing development
Added 3 days ago
Director, Revenue Operations
Infoblox
Tallahassee, FL
Develop, coach, and mentor revenue operations leaders and analysts through clear goals, feedback, career development, and inclusive leadership
Added 3 days ago
MM
Retail Store Leader - Full-Time (Hartford, CT)
Met-Cap Management LLC
Hartford, CT
- $20 to $22 USD / hour
- Full-time
As our Retail Store Leader, you'll play a key role in bringing our mission to life through exceptional customer experiences, strong sales performance, and hands-on team leadership.
Added 3 days ago
Director of Clinical Operations
MGM Healthcare Home Office
Creve Coeur, MO
The Director of Clinical Operations provides clinical leadership, operational oversight, and strategic support to ensure consistent delivery of high-quality resident care across all company…
Added 3 days ago
Graduate Electrical Engineer
Worley
Baton Rouge, LA
The Worley Graduate Development Rotational Program is designed to accelerate the growth of high-potential early career professionals through structured, hands-on experience across multiple…
Added 3 days ago
Business Office Coordinator
Woodridge Assisted Living Facility
Monroe, NC
…role is vital in managing the financial and administrative operations of our senior living communities, providing a well-organized and supportive environment for residents, families, and…
Added 3 days ago
Special Care Coordinator
Guilford House
Greensboro, NC
Partner with the Executive Director and leadership team to support community operations and resident satisfaction.
Added 3 days ago
Asst. Director of Transportation - Mobility
Richmond, VA
The Assistant Director of Transportation – MobilitZy (“Assistant Director”) oversees GRTC’s in-house Microtransit operations and manages key mobility-related contracts, including CARE…
Added 3 days ago
Manager, RxCompass Busines Integration
Southern Scripts
Dallas, TX
…coordination of RxCompass programs. This role provides direct leadership to the Business Integration team and ensures client implementations are effectively planned, coordinated, tested,…
Added 3 days ago
Manager, Client Integration Support
Southern Scripts
Minneapolis, MN
…implementation, go-live, and the early lifecycle of the RxCompass program. The Manager is responsible for establishing and maintaining processes that provide visibility into member…
Added 3 days ago
AS
Executive Chef
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KS-Lenexa
- $60,320 to $69,368 USD / year
…life. Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional…
Added 3 days ago
Mechanic (Deployable)
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Austin, TX
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Added 3 days ago
Mechanic (Deployable)
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San Diego, CA
· Provide on-site technical leadership during field operations, testing, and customer events, coordinating effectively with technicians, engineers, operators, and customers.
Added 3 days ago
Lead Software Engineer
Genworth North America Corporation
Remote, United States
…platform. This role requires deep expertise in modern software development practices, a passion for emerging technologies, and the ability to provide strong technical leadership and…
Added 3 days ago
CM
Program Coordinator
Cardinal McCloskey Community Services
Valhalla, NY
- $70,000 to $72,000 USD / year
This is an exciting opportunity for a dynamic leader who is passionate about person-centered services, staff development, and ensuring excellence in program operations. The Program…
Added 3 days ago
Assistant Director of Alumni Relations, Smeal College of Business
The Pennsylvania State University
United States
…the Smeal College of Business. As a member of the Division of Development and Alumni Relations, you can play an integral role in Penn State’s future and contribute to one of the most…

Southern Scripts

Manager, Client Integration Support

Minneapolis, MN, United States

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Job details

Posting language: English

Original job description

Manager, Client Integration Support Role And Responsibility The Manager, Client Integration Support is responsible for leading the Client Integration Support function for RxCompass, including direct oversight of the Account Coordinator team. This role ensures clients receive structured, consistent support throughout implementation, go-live, and the early lifecycle of the RxCompass program. The Manager is responsible for establishing and maintaining processes that provide visibility into member progression, program performance, client requests, open issues, and key milestones. This role partners closely with Business Integration, Implementation, Client Experience, Operations, Analytics, and vendor partners to ensure strong coordination, timely issue resolution, and a successful transition from implementation into ongoing program operations. The Manager, Client Integration Support is accountable for team performance, client support standards, reporting consistency, escalation management, cross-functional coordination, and continuous improvement of the early client lifecycle experience. Additional responsibilities include, but are not limited to, the following Team Leadership

Provides direct leadership and oversight of the Account Coordinator team.
Establishes priorities, workflows, service standards, and performance expectations.
Provides ongoing coaching, development, and support to team members.
Manages workload distribution and coverage across client implementations.
Promotes accountability, responsiveness, consistency, and strong client service. Client Integration Support
Oversees client support throughout implementation, go-live, and early post-go-live stabilization.
Maintains a structured 30-, 60-, and 90-day post-go-live support model.
Ensures client requests, deliverables, timelines, open issues, and action items are tracked through resolution.
Ensures effective handoffs between Business Integration, Operations, Client Experience, and other stakeholders.
Identifies barriers affecting successful client integration and drives appropriate escalation and resolution Reporting & Program Visibility
Oversee reporting provides visibility into member progression and early program performance.
Ensures appropriate tracking of key milestones, including opportunity identification, outreach and engagement, potential savings, enrollment, prior authorization activity, transition-of-care or bridge-fill needs, shipping status, and transition to maintenance.
Ensures reporting and 30-, 60-, and 90-day program summaries are accurate, consistent, and timely.
Identifies trends, risks, and barriers requiring additional action or leadership visibility Cross-Functional Coordination & Escalations
Partners with Business Integration, Implementation, Client Experience, Operations, Analytics, and vendor partners to support successful client integration.
Serves as an escalation point for client and member-level issues during the implementation and early lifecycle
Drives ownership and follow-through on issues affecting client experience, member progression, or program performance.
Ensures appropriate visibility into significant risks, dependencies, and unresolved items. Process Improvement
Develops and maintains standardized workflows, documentation, tracking tools, and processes for Client Integration Support.
Identifies opportunities to improve client onboarding, reporting, and implementation-to-operations handoffs.
Identifies recurring client or operational barriers and works cross-functionally to address root causes.
Supports scalable processes as the RxCompass client base continues to grow. Compliance
Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
Abide by all obligations under HIPAA related to Protected Health Information (PHI)
If a HIPAA violation is discovered, whether individually or by another, the violation must be reported to the Compliance Department
Flexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice What We Have to Offer Our Benefits package is designed to keep our employees happy and healthy - physically, mentally and financially.
Medical, Dental and Vision insurance
Disability and Life insurance
Employee Assistance Program
Remote work options
Generous Paid-Time Off
Annual Reviews and Development Plans
Retirement Plan with company match immediately 100% vested Required Skills And Competencies
3-5 years of people leadership, coaching, and team development skills.
Strong client-service orientation and stakeholder management skills.
Excellent organization, communication, and follow-through.
Ability to manage multiple priorities, client deliverables, and competing deadlines.
Strong analytical skills and comfort working with operational and member-level reporting.
Ability to identify risks, barriers, and trends and drive issues through resolution.
Strong cross-functional leadership and problem-solving skills.
Ability to establish structure and accountability in an evolving environment.
Strong sense of urgency, ownership, and attention to detail Supervisory Skills And Competencies -Directly manages the Account Coordinator team and may oversee additional Client Integration Support roles as the function evolves Position Type And Expected Hours of Work
Full-time, salary/exempt position.
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00 AM to 5:00 PM CT. We cover clients from the West to the East Coast; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays in accordance with industry demands. Travel -• Travel up to 20% may be required based on client and business needs Required Education And Experience
Bachelor’s degree in business, Healthcare Administration, Pharmacy, or related field preferred.
5+ years of progressive experience in pharmacy benefits management, specialty pharmacy, healthcare operations, client implementation, client services, or a related healthcare environment preferred.
Prior leadership or supervisory experience preferred.
Experience supporting client implementations, onboarding, or post-implementation operations
Experience with operational reporting, performance tracking, and process improvement.
Knowledge of care navigation, specialty pharmacy, patient assistance programs, or related pharmacy-support programs preferred

RxCompass, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RxCompass LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. RxCompass, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RxCompass LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V

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Skills

Google Analytics
Team leadership
Leadership
Coaching
Reporting
Documentation
Regulatory compliance
Team building
Stakeholder management
Communication skills
Analytical skills
Problem solving
Attention to detail
Onboarding
Process improvement
Recruitment

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