Jobs in the United States

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Added 8 days ago
Director, Revenue Operations
Infoblox
Tallahassee, FL
Sponsor process improvements and automation that reduce manual work, improve data integrity, and increase seller and manager productivity
Added 8 days ago
MM
Retail Store Leader - Full-Time (Hartford, CT)
Met-Cap Management LLC
Hartford, CT
- $20 to $22 USD / hour
- Full-time
Support new hire onboarding, product knowledge training, and ongoing employee development.
Added 8 days ago
UC
RN Clinical Unit Coordinator - Critical Care Unit
UVA Community Health Candidate Experience
Haymarket, VA
- $38.24 to $63.33 USD / hour
…through mentoring and advising on the assessment of health needs, development and implementation of the plan of care, and ability to evaluate outcomes. She/he consistently demonstrates a…
Added 8 days ago
Transmission Line Project Engineer (Northeast) - Remote
WSP
Boston, MA · Mount Laurel, NJ · Syracuse, NY · Freeport, ME · NY
…line projects. Tasks may include research, design, concept development, planning, client interactions, business and proposal development, construction support, and staff mentorship.…
Added 8 days ago
Transmission Line Project Engineer (Rocky Mountain)- Remote
WSP
Hailey, ID · Denver, CO · Billings, MT · Bozeman, MT · Cottonwood Heights, UT · Salt Lake City, UT · Boise, ID
…line projects. Tasks may include research, design, concept development, planning, client interactions, business and proposal development, construction support, and staff mentorship.…
Added 8 days ago
Transmission Line Project Engineer (South Central) -Remote
WSP
Ft Worth, TX · Dallas, TX · Houston, TX · Albuquerque, NM · Austin, TX · Tulsa, OK · Baton Rouge, LA
…line projects. Tasks may include research, design, concept development, planning, client interactions, business and proposal development, construction support, and staff mentorship.…
Added 8 days ago
TI
Senior Software Engineering Manager, Platform
Tulip Interfaces
Somerville, MA · MA
- $160,000 to $220,000 USD / year
Added 8 days ago
Case Manager
Archdiocese of St. Louis
St Louis, MO
Driver license required (MO residents require a Class E)
Added 8 days ago
Manager, RxCompass Busines Integration
Southern Scripts
Dallas, TX
The Manager, RxCompass Business Integration is responsible for leading the successful implementation, integration, and ongoing coordination of RxCompass programs. This role provides direct…
Added 8 days ago
Manager, Client Integration Support
Southern Scripts
Minneapolis, MN
The Manager, Client Integration Support is responsible for leading the Client Integration Support function for RxCompass, including direct oversight of the Account Coordinator team. This…
Added 8 days ago
CO
Cook - Connections North / Central Ave.
Chautauqua Opportunities Inc
Dunkirk, NY
- $18.03 USD / hour
Assist with menu development for services provided by agency
Added 8 days ago
AS
Executive Chef
Atria Senior Living
KS-Lenexa
- $60,320 to $69,368 USD / year
Must possess valid driver's license
Added 8 days ago
Mechanic (Deployable)
Saronic Technologies
Austin, TX
…depots, and forward operating locations. Reporting to the Senior Manager, Deployable Operations within the Sustainment organization, you will diagnose, repair, and sustain diesel,…
Added 8 days ago
Mechanic (Deployable)
Saronic Technologies
San Diego, CA
…depots, and forward operating locations. Reporting to the Senior Manager, Deployable Operations within the Sustainment organization, you will diagnose, repair, and sustain diesel,…
Added 8 days ago
Clinical Community Liaison Home Health
Enhabit Home Health & Hospice
Helena, MT
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 8 days ago
Clinical Community Liaison Home Health
Enhabit Home Health & Hospice
La Grande, OR
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 8 days ago
Community Liaison Home Health
Enhabit Home Health & Hospice
Schererville, IN
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 8 days ago
EH
Clinical Community Liaison Home Health
Enhabit Home Health & Hospice
Bloomington, IL
- $65,000 to $75,000 USD / year
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 8 days ago
Grocery Manager
Harp's Food Stores
Coweta, OK
Grocery Manager: What I Do, How I Do It, and Why I do it
Added 8 days ago
Assistant Director of Alumni Relations, Smeal College of Business
The Pennsylvania State University
United States
Monitor emerging industry and workforce trends to inform program development and ensure relevance to alumni audiences.
Added 8 days ago
Staff Scientist Supervisor - NSF NCEMS (Huck Institutes)
The Pennsylvania State University
United States
…of technical staff. The position complements the Scientific Program Manager and Project Manager by leading research software development, computational workflows, and research computing…
Added 8 days ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
SYRACUSE, NY
- Part-time
…feedback to improve your skillset and further your professional…
Added 8 days ago
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Manager, Platform Services
CreatorIQ
New York City, NY
- $121,000 to $145,000 USD / year
…Influencer Marketing Services teams so the data behind every creator program is clean, well structured, and ready to report…
Added 8 days ago
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Gymnastics After School Instructor
Nexplore
Remote, United States
- $60 USD / hour
Stay in touch with your Program Success Manager
Added 8 days ago
Specialist, Affiliate and Creator Partnerships
FASHIONPHILE
Lehi, UT · Los Angeles, CA
…this role, you will manage and grow our affiliate marketing program while supporting creator community development, and user-generated content (UGC) and employee-generated content (EGC)…

Southern Scripts

Manager, Client Integration Support

Minneapolis, MN, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English

Original job description

Manager, Client Integration Support Role And Responsibility The Manager, Client Integration Support is responsible for leading the Client Integration Support function for RxCompass, including direct oversight of the Account Coordinator team. This role ensures clients receive structured, consistent support throughout implementation, go-live, and the early lifecycle of the RxCompass program. The Manager is responsible for establishing and maintaining processes that provide visibility into member progression, program performance, client requests, open issues, and key milestones. This role partners closely with Business Integration, Implementation, Client Experience, Operations, Analytics, and vendor partners to ensure strong coordination, timely issue resolution, and a successful transition from implementation into ongoing program operations. The Manager, Client Integration Support is accountable for team performance, client support standards, reporting consistency, escalation management, cross-functional coordination, and continuous improvement of the early client lifecycle experience. Additional responsibilities include, but are not limited to, the following Team Leadership

Provides direct leadership and oversight of the Account Coordinator team.
Establishes priorities, workflows, service standards, and performance expectations.
Provides ongoing coaching, development, and support to team members.
Manages workload distribution and coverage across client implementations.
Promotes accountability, responsiveness, consistency, and strong client service. Client Integration Support
Oversees client support throughout implementation, go-live, and early post-go-live stabilization.
Maintains a structured 30-, 60-, and 90-day post-go-live support model.
Ensures client requests, deliverables, timelines, open issues, and action items are tracked through resolution.
Ensures effective handoffs between Business Integration, Operations, Client Experience, and other stakeholders.
Identifies barriers affecting successful client integration and drives appropriate escalation and resolution Reporting & Program Visibility
Oversee reporting provides visibility into member progression and early program performance.
Ensures appropriate tracking of key milestones, including opportunity identification, outreach and engagement, potential savings, enrollment, prior authorization activity, transition-of-care or bridge-fill needs, shipping status, and transition to maintenance.
Ensures reporting and 30-, 60-, and 90-day program summaries are accurate, consistent, and timely.
Identifies trends, risks, and barriers requiring additional action or leadership visibility Cross-Functional Coordination & Escalations
Partners with Business Integration, Implementation, Client Experience, Operations, Analytics, and vendor partners to support successful client integration.
Serves as an escalation point for client and member-level issues during the implementation and early lifecycle
Drives ownership and follow-through on issues affecting client experience, member progression, or program performance.
Ensures appropriate visibility into significant risks, dependencies, and unresolved items. Process Improvement
Develops and maintains standardized workflows, documentation, tracking tools, and processes for Client Integration Support.
Identifies opportunities to improve client onboarding, reporting, and implementation-to-operations handoffs.
Identifies recurring client or operational barriers and works cross-functionally to address root causes.
Supports scalable processes as the RxCompass client base continues to grow. Compliance
Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
Abide by all obligations under HIPAA related to Protected Health Information (PHI)
If a HIPAA violation is discovered, whether individually or by another, the violation must be reported to the Compliance Department
Flexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice What We Have to Offer Our Benefits package is designed to keep our employees happy and healthy - physically, mentally and financially.
Medical, Dental and Vision insurance
Disability and Life insurance
Employee Assistance Program
Remote work options
Generous Paid-Time Off
Annual Reviews and Development Plans
Retirement Plan with company match immediately 100% vested Required Skills And Competencies
3-5 years of people leadership, coaching, and team development skills.
Strong client-service orientation and stakeholder management skills.
Excellent organization, communication, and follow-through.
Ability to manage multiple priorities, client deliverables, and competing deadlines.
Strong analytical skills and comfort working with operational and member-level reporting.
Ability to identify risks, barriers, and trends and drive issues through resolution.
Strong cross-functional leadership and problem-solving skills.
Ability to establish structure and accountability in an evolving environment.
Strong sense of urgency, ownership, and attention to detail Supervisory Skills And Competencies -Directly manages the Account Coordinator team and may oversee additional Client Integration Support roles as the function evolves Position Type And Expected Hours of Work
Full-time, salary/exempt position.
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00 AM to 5:00 PM CT. We cover clients from the West to the East Coast; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays in accordance with industry demands. Travel -• Travel up to 20% may be required based on client and business needs Required Education And Experience
Bachelor’s degree in business, Healthcare Administration, Pharmacy, or related field preferred.
5+ years of progressive experience in pharmacy benefits management, specialty pharmacy, healthcare operations, client implementation, client services, or a related healthcare environment preferred.
Prior leadership or supervisory experience preferred.
Experience supporting client implementations, onboarding, or post-implementation operations
Experience with operational reporting, performance tracking, and process improvement.
Knowledge of care navigation, specialty pharmacy, patient assistance programs, or related pharmacy-support programs preferred

RxCompass, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RxCompass LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. RxCompass, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RxCompass LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V

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Skills

Google Analytics
Team leadership
Leadership
Coaching
Reporting
Documentation
Regulatory compliance
Team building
Stakeholder management
Communication skills
Analytical skills
Problem solving
Attention to detail
Onboarding
Process improvement
Recruitment

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Jobs in the United States