DOCUMENTUM DEVELOPER, JR. Birmingham, Alabama | Southern Company Services
JOB SUMMARY
The Documentum Developer, Jr. is an entry-level member of the team that supports and enhances Southern Company's enterprise OpenText Documentum environment. This role assists with application support, software development, testing, data analysis, documentation, and implementation of changes under the guidance of experienced developers and technical leads. The developer will learn the Documentum platform and its supporting technologies while helping resolve user and production issues, maintain custom applications and integrations, and deliver approved enhancements. The role works with application developers, business partners, infrastructure teams, and vendors to build technical skills and contribute to reliable, secure, and supportable solutions.
JOB RESPONSIBILITIES
- Provide day-to-day support for the Documentum environment, including user assistance, issue research, data analysis, and resolution of assigned support tickets.
- Assist experienced team members with maintaining, troubleshooting, and enhancing Documentum customizations, integrations, workflows, jobs, utilities, and extensions.
- Develop, test, document, and implement small application changes using established development, source control, testing, deployment, and support practices.
- Use Java, SQL, REST services, scripting, and Documentum development tools to retrieve or update data and create supportable solutions.
- Learn Documentum architecture, configuration, security, object model, repositories, content storage, workflows, jobs, and related administrative features.
- Participate in requirements discussions, design reviews, code reviews, testing, release activities, and post-implementation support.
- Assist with Documentum upgrades, patches, migrations, disaster recovery exercises, performance improvements, and adoption of new platform capabilities.
- Create and maintain clear technical, support, testing, and operational documentation.
- Collaborate with application developers, infrastructure teams, cybersecurity, database administrators, storage teams, vendors, and business partners to resolve issues and deliver changes.
- Identify opportunities to automate repeatable support, testing, deployment, or data-maintenance tasks.
- Build technical knowledge through training, hands-on assignments, mentoring, and knowledge sharing with other team members.
- Participate in on-call support and planned maintenance activities as skills and experience develop.
JOB REQUIREMENTS
Education
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is preferred. Equivalent relevant education, technical training, certifications, internships, or experience may be considered in accordance with company guidelines.
Experience
- Entry-level candidates are encouraged to apply. Up to two years of relevant software development, application support, internship, co-op, academic project, or comparable technical experience is preferred.
- Foundational experience with Java or another object-oriented programming language through coursework, projects, internships, or professional work.
- Foundational experience writing SQL queries and working with relational databases; Oracle experience is preferred but not required.
- Experience with software development concepts, testing practices, source control, and troubleshooting through coursework, projects, internships, or professional work.
- Application support, enterprise content management, or OpenText Documentum experience is beneficial but not required.
KNOWLEDGE, SKILLS AND ABILITIES
- Foundational knowledge of object-oriented programming, SQL, relational databases, web services, and software development principles.
- Ability and interest to learn Documentum components and technologies such as Content Server, D2, Smart View, Documentum Administrator, D2 REST, DFS, xPlore, OTDS, and DFC.
- Basic familiarity with Java, REST services, Git, Linux, application servers, scripting, or automated testing and deployment practices is beneficial.
- Ability to analyze problems, follow established troubleshooting methods, ask appropriate questions, and escalate issues when needed.
- Ability to communicate clearly with clients, technical teams, vendors, and business partners.
- Strong learning agility, customer service, collaboration, documentation, and attention to detail.
- Ability to manage assigned work, adapt to changing priorities, meet commitments, and work effectively both independently and as part of a team.
PREFERRED QUALIFICATIONS
- Coursework, internship, co-op, project, or work experience involving Java, SQL, Oracle, Linux, REST APIs, Git, Bash, Python, PowerShell, or CI/CD tools.
- Exposure to enterprise content management, document management, workflow, records management, or application integration concepts.
- Exposure to OpenText Documentum, D2, DFC, xPlore, OTDS, or related content management technologies.
- Familiarity with containers, Kubernetes, Red Hat OpenShift, Helm, or YAML through coursework, labs, certifications, or projects.
- Experience creating technical documentation, test cases, support procedures, or automation scripts.
BEHAVIORAL ATTRIBUTES
Safety-oriented • Customer-focused • Accountable • Collaborative • Curious • Adaptable • Dependable • Detail-oriented
ADDITIONAL INFORMATION
- This position may require participation in an on-call rotation and planned work outside normal business hours after appropriate training.
- Occasional travel may be required based on business needs.
Southern Company Services
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
