Operations Project Management Intern

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team’s success, learn about JM Family’s companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full-time during the Summer Internship Program (May 24th, 2027 - July 30th, 2027).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family’s culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drive our success as an organization.

As an Operations Project Management Intern, you will support Southeast Toyota Distributors’ Vehicle Processing Operations team with projects related to communications, technology, processes, and people. Working alongside project leads, supervisors, managers, and Production teams, you will gain hands-on experience supporting project planning, execution, documentation, analysis, and stakeholder communication. Your contributions will help the team manage multiple projects, prepare for project meetings, maintain accurate project information, and bring fresh ideas to current business challenges.

Responsibilities:

• Project Documentation & Follow Up: Create and maintain project documentation, including project plans, schedules, status reports, and meeting minutes. Capture lessons learned and best practices to support future projects.
• Project Meeting & Administrative Support: Help organize and coordinate project meetings by scheduling meetings and resources, preparing agendas, sending invitations, recording meeting minutes, and assisting with project-related emails and communications.
• Data Entry & Analysis: Update and audit SharePoint and Power BI pages to help maintain accurate project data. Meet with Project Leads, Supervisors, and Managers to review associate time allocations and ensure project notes and status information remain current.
• Project Tools & Process Improvement: Leverage tools such as Power Automate, Power Apps, and Copilot to support project work, data management, and process improvement efforts.
• Project Execution & Risk Management: Participate in project planning and implementation by coordinating with team members, tracking task progress, contributing to problem-solving efforts, and assisting with the identification and assessment of project risks.
• Communication & Stakeholder Engagement: Support effective communication among project teams and stakeholders through status updates and feedback gathering. Assist with new project charters and steering committee preparation and help associates understand project management practices.
• Project Closeout & Professional Development: Support final reports, post-project evaluations, documentation archiving, and project closeout activities. Participate in operations shadowing, mentoring, training sessions, workshops, or webinars to build project management knowledge and experience.

Qualifications:

• This is a full-time, in-person position in Jacksonville, FL, with the occasional opportunity to work remotely. Candidates must be able to work onsite within operating hours of 6:00 a.m. to 4:00 p.m. EST.
• The ideal candidate will be available to work 32-40 hours per week during the summer internship.
• The ideal candidate will be actively enrolled in a graduate-level degree-seeking program at an accredited college or university, with a focus in operations management, business administration, engineering, project management, program management, or a related field, and must have completed at least one semester of coursework.
• Previous project management experience and a strong interest and aptitude in operations project management.
• Experience with Power BI and building dashboards; proficiency with Microsoft Office and familiarity with tools such as SharePoint, Power Automate, Power Apps, and Copilot.
• Effective written and verbal communication skills, with strong collaboration, organization, time management, and the ability to work cross-functionally with associates and leaders.
• Demonstrated analytical, research, and problem-solving skills with attention to detail, along with the ability to work independently, manage ambiguity, ask questions, and meet deadlines in a fast-paced environment.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.