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Field Estimator

  • Knoxville, TN, United States

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Job details

Experience
2+ years of estimating experience in restoration, construction, or insurance industry
Posting language
English
Posted

Original job description

Overview

When disaster hits, we rebuild hope - and every successful restoration starts with a clear, accurate estimate. As an Estimator at Southeast Restoration, you’ll play a critical role in our mission: Restoring Lives. Repairing Property. You’re not just a numbers person - you’re a trusted guide in a time of crisis, providing clarity and confidence for those we serve.

Your Impact: Key Responsibilities

  • Property Inspections & Damage Assessment: Conduct comprehensive property inspections to evaluate the extent of damage and determine restoration needs. Document all issues, including structural, electrical, plumbing, and other critical systems.
  • Scope of Work & Estimate Creation: Thoroughly scope losses and generate precise estimates using Xactimate software, ensuring all aspects of the project are covered.
  • Insurance Coordination & Approval: Collaborate directly with insurance adjusters to align on scope, secure necessary approvals, and ensure timely processing of claims.
  • Customer Proposals & Estimates: Create detailed, accurate estimates based on damage assessments and communicate the restoration processes, timelines, and costs clearly to customers and insurance adjusters.
  • Customer Engagement & Support: Meet with property owners to explain the restoration process, set expectations, and provide guidance during stressful times, offering a calm and confident presence.
  • Relationship Building & Sales: Cultivate strong, long-term relationships with existing adjusters, while proactively identifying and developing new business opportunities with additional adjusters to grow the network.
  • Project Handoff & Transition: Seamlessly transition awarded projects to the production team, ensuring all details are clearly communicated and the handoff is smooth for efficient project execution.

Qualifications

  • 2+ years of estimating experience in restoration, construction, or insurance industry
  • Proficiency in Xactimate
  • Exceptional communication and organizational skills
  • High attention to detail and accuracy
  • Comfortable working in a fast-paced, multi-tasking environment

Who Thrives Here

  • People-Centric & Detail-Oriented: You thrive on building strong relationships while managing details to ensure smooth operations.
  • Ownership Mentality: You take pride in your work and follow through on tasks to ensure exceptional outcomes.
  • Solution-Oriented & Resilient: Challenges motivate you, and you excel at problem-solving, especially under pressure.
  • Customer-Focused: You’re passionate about delivering outstanding service, even in high-stress situations, always putting the customer first.
  • Goal-Driven: You’re motivated by clear, measurable targets and the opportunity to earn performance-based rewards.
  • Relationship Builder: You enjoy nurturing connections and cultivating referral sources that help grow the business.
  • Tech-Savvy: You’re comfortable using a variety of technology platforms and devices to streamline processes and enhance customer service.
  • Team Player & Energized by Change: You thrive in a fast-paced, dynamic environment and enjoy collaborating with others to achieve shared goals.

Benefits

  • Competitive Compensation Package
  • Full Health Benefits: Medical, Dental, Vision, Disability & Life
  • Safe Harbor 401K with 4% Company Match
  • Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days

Ready to join a team that leads with purpose and operates with excellence? Apply now and be part of something meaningful.

More about this job

Skills

  • Inspection
  • Plumbing
  • Relationship building
  • Sales
  • Estimating
  • Communication skills
  • Organizational skills
  • Attention to detail
  • Multitasking
  • Problem solving
  • Customer service

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