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Southeast Consolidators

Account Manager 2nd Shift

Garland, TX, United States

Apply on recruiting.paylocity.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Description The purpose of Account Manager is to oversee the operation of customer account(s), manage daily dock activities and workflow ensuring safety, quality and production goals are met in an efficient and effective manner and to serve as a trusted leader with the ability to encourage, motivate, and promote the well-being of office and dock associates.

Requirements

Essential Duties and Responsibilities: Other duties and responsibilities may be assigned.

Comply with all safety standards and requirements to assure a safe and hazard-free workplace.
Directly supervise, coach and mentor supervisors and team leads
Supervise all activities of dockworkers and communicate operation progress to the Operations Manager.
Maintain dock facilities in an organized manner
Ensure adherence to all company policies and procedures and safety standards
Utilize independent judgment and effectively recommend personnel actions in accordance with company policy and procedures.
Effectively communicate and execute company safety program and practices to dock personnel and enforce safety policies.
Develop, retain, and lead team members to ensure efficient operations in support of company’s mission and goals.
Monitor, evaluate, and provide recommendations to SECO Management team to maintain efficient dock processes to improve dock operations performance.
Conduct pre-shift meetings and provide education to employees, as necessary.
Develop cost-saving methods for increased terminal productivity.
Contribute to short- and long-term organizational planning and strategy
Project and schedule dock employees based on forecasted business levels.
Coach and instruct employees to increase individual and team performance.
Recognize, reward, and reinforce good performance
Promote team building efforts to increase team morale
Promote an open-door environment for employees to voice their concerns
Oversee the training and development program of all dock employees
Provide frequent, constructive feedback to continually improve performance.
Assist in the hiring and performance evaluations of dock employees
Ensure labor hours are well balanced amongst team members while achieving fatigue factor metrics
Flexibility with schedule to get customer freight processed in a timely manner
Oversee supervisors to insure opening and closing procedures are being follow according to policies and procedures
Coordinate all activities of dock workers, including processing floor, mix and pallet freight

Required Skills/Qualifications

Good problem-solver with sharp analytical thinking
Ability to maintain a calm, composed presence in an often fast-paced environment where multiple tasks, events and stimulus may occur simultaneously
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to read, review and troubleshoot computer reports
Ability to utilize SYMS (Seco Yard Management System)
Ability to grow talent through coaching methods focused on execution
Strong leadership skills
Strong written and verbal communication skills
Strong interpersonal skills
Effective organizational and planning skills
Ability to prioritize task and manage time efficiently and effectively
Ability to delegate tasks
Ability to multi-task
Attention to detail
Result-oriented.
Solution-focus mindset with the ability to act with urgency resolving team member, customers, and business challenges.
Ability to work with team members at every level
Ability to coach, motivate and correct behavior when needed
Great team player
Ability to build relationships with staff
Must be flexible with hours including nights, weekends, and holidays.
Ability to speak, read, and write English proficiently.
Work Schedule: Tuesday - Saturday 2:00pm - 12:00am

Education High school Diploma or GED Bachelor’s degree preferred.

Experience Minimum of 2-3 years of dock personnel supervision Experience in cross docking or shipping and receiving environment Familiar with OSHA laws and safety policies and procedures related to dock operations

Knowledge, Skills, and Abilities Knowledge of proper freight handling/loading techniques. Superb people skills in mentoring, coaching/counseling, motivation, performance management, and employee relations. Exceptional analytical, root-cause-analysis, and decision-making abilities Effective written and verbal communication abilities including presentation skills with recommendations and data Ability to drive continuous improvement, provide accurate reporting, and utilize data AS400 knowledge

Preferred Qualifications Familiarity with AS 400 and/or PC applications. Project Management

Working Conditions Ability to lift 75 lbs. Ability to stand for long periods of time Ability to work in fast paced environment Ability to work under various weather conditions

Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Apply on recruiting.paylocity.com About employer

More about this job

Skills

Workflow
Dock operations
Train employees
Team building
Training and development
Opening and closing procedures
Analytical skills
Gather data
Troubleshoot
Coaching
Leadership
Communication skills
Interpersonal skills
Manage time
Delegate activities
Attention to detail
Write English
Personnel management
Shipping and receiving
Counselling
Performance management
Employee relations
Root cause analysis
Decision making
Presentation skills
Process improvement
Reporting
Project management

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Work requirements

Jobs in the United States