Case Coordinator SH Queens

Qualification and Competencies

• Bachelor's degree in social work or equivalent degree, Master's Degree preferred.
• Minimum of two years' experience in the Human Service field.
• Substance use disorder/treatment experience preferred
• Demonstrates organizational and communication skills which would enable effective interaction with agency staff, consumers/clients/families and the community.
• Critical thinking and sound judgement skills are necessary.

General Description

Provide training in independent living skills, including how to be responsible tenants and maintain psychiatric stability.

Duties and Responsibilities

• Visit each assigned consumer and site as needed, at least monthly; ensure apartment fire safety equipment is installed and working, and teach consumers how to use it and whom to contact in emergencies.
• Teach independent living and tenancy skills to help consumers remain in the community and prevent homelessness, including apartment maintenance, socialization, budgeting, self-medication, personal care, travel, shopping, cooking, and returning to school or work.
• Develop Individualized Support Plans with consumers and treatment teams; support follow-through on goals for medication management, employment, vocational training, mental health treatment, substance use assessment and referral, and community-based services.
• Promote psychiatric stability through counseling, crisis intervention, daytime activities, treatment participation, and use of available resources.
• Connect consumers with community services, serve as a liaison with landlords and treatment teams, and coordinate psychiatric and physical health services with Health Home.
• Help consumers comply with mandated treatment, including AOT orders, and legal requirements such as parole or probation conditions; complete reports and documentation in a timely manner.
• Meet with the Supervisor at least weekly, attend other required meetings, and follow through on other assigned duties.