Office Coordinator

ABOUT SOUTH BRONX UNITED

South Bronx United (SBU) is a sports‑based youth development nonprofit that uses soccer as a tool for social change. Each year, SBU serves more than 1,900 young people through academic support, college and career guidance, mentoring, immigration services, and soccer programming. Our mission is to help youth build character, teamwork, leadership, and the skills needed to succeed in school and beyond. We are guided by the SBU Values: Showing Commitment, Bringing Integrity, and Uniting Our Community.

POSITION SUMMARY

We are seeking a dedicated Office Coordinator who is energized by helping a mission-driven organization run smoothly and who thrives in a community-centered environment. The Office Coordinator ensures the SBU clubhouse and administrative office operate efficiently and remain welcoming spaces for youth, families, staff, and community partners. This role manages front desk operations, supports program logistics, oversees facility and technology needs, and contributes to the overall functioning of a vibrant nonprofit organization.

RESPONSIBILITIES

The position’s responsibilities include:

1. Front Desk & Visitor Experience

• Serve as the first point of contact for families, youth, partners, and visitors.
• Manage phones, email, and messaging platforms promptly with professionalism.
• Maintain a daily visitor log and ensure a welcoming environment.

2. Receptionist Coordination

• Train part-time receptionists and help build a strong, supportive front desk team.
• Schedule coverage to ensure the front desk is always staffed.
• Keep the clubhouse front desk schedule and the SBU staff calendar updated and organized.

3. Space Scheduling

• Coordinate Office and Clubhouse space calendar scheduling and setup.
• Communicate with customers inquiring about space rentals and coordinate with relevant staff to confirm space bookings.
• Support with space rental contracting, payments, and staff coverage.
• Train staff in rental procedures and communicate renter responsibilities.
• Coordinate with staff and customers to ensure space rentals proceed smoothly.

4. Facility Coordination

• Keep the clubhouse and office clean, organized, and ready for daily activities.
• Conduct regular inventory of supplies and storage areas.
• Coordinate with the landlord and vendors to maintain a safe and functional space.
• Ensure proper waste and recycling procedures.
• Ensure everyone using the spaces (including staff, coaches, participants, and rental customers) know and follow proper procedures that facilitate space upkeep.

5. Program & Administrative Support

• Track petty cash, program payments, and merchandise sales.
• Register new program participants and process program fees and uniform payments.
• Work with program staff to ensure space is properly programmed and all participants are checked-in, supervised, and picked up by authorized adults.

6. Technology Support

• Track IT needs and maintain office equipment.
• Conduct twice-weekly clubhouse laptop inventory.
• Coordinate with the security video vendor and review footage as needed.

7. Vendor Management & Transportation

• Coordinate water deliveries, cooler maintenance, food orders for events and meetings, and donation sorting.
• Support the coordination of van usage with program and operations staff.
• Potential to drive the agency van, as needed.

QUALIFICATIONS

Strong candidates should meet the following requirements:

• Bachelor’s degree required.
• At least one year of office or administrative experience.
• Customer service or direct service experience preferred.
• Strong communication, interpersonal, and conflict-resolution skills.
• Ability to work effectively in multicultural settings.
• Organized, adaptable, and comfortable managing multiple tasks.
• Passion for SBU’s mission; familiarity with the South Bronx is a plus.
• Spanish proficiency required.
• Driver’s license is a plus.

SCHEDULE

• Full-time, in-person; some evenings/weekends required.
• Regular hours: 10am–6pm; summer hours: 8am–4pm.

ANTICIPATED START DATE

Immediately

COMPENSATION

• Salary: $40,000–$50,000, based on experience.

BENEFITS

• Comprehensive benefits: fully covered employee-only health insurance, dental/vision options, life insurance, with the option to buy-up, 26 PTO days, paid parental leave, professional development fund, employer-managed 401(k), commuter benefits, and additional PEO-supported benefits.

HOW TO APPLY

Send your resume and cover letter to hiring@southbronxunited.org with “Office Coordinator” in the subject line. Only qualified candidates will be contacted.