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Incident Manager

  • Oak Brook, IL, United States

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Job details

Education
Bachelor’s degree
Posting language
English
Posted

Original job description

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.

Job Description

  • At least 7 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
  • ITIL Intermediate/Expert certified.
  • Prefer experience in a Retail environment and familiar with SOX and PCI compliance
  • Ability to pull a diverse group of individuals with different goals together and facilitate productive discussions
  • Comfortable working in a fast-paced, results-oriented environment
  • Demonstrated leadership capability, including ability to motivate and mentor others within work group
  • Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams
  • Analytical and Communication skills
  • Project and talent management
  • Experience with project management
  • Experience and desire to work in a management consulting environment that requires regular travel.

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 7 years of experience with Information Technology.

Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Note:-

  • This is a Full time job opportunity for you.
  • Only US Citizen, Green Card, EAD-GC, H4-EAD, L2-EAD, TN Visa can apply.
  • Please do mention your current US Visa Status in your resume to submit your resume soon.
More about this job

Skills

  • Business processes
  • Architectural design
  • ITIL
  • Regulatory compliance
  • Leadership
  • Communication skills
  • Collaboration
  • Project management
  • Computer technology

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