Avaya Genesys Consultant

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• At least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
• Hands on experience in Genesys 8.x version for call routing and reporting purposes
• Experience on working on Java/Websphere based custom application for IVR
• Avaya Experience Portal.
• NICE call recorder.
• NICE IEX work force management.
• Analytical and Communication skills.
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience in IT

Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Note:-

• This is a Full-Time Permanent job opportunity for you.
• Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
• No OPT-EAD & H1B Consultants please.
• Please mention your Visa Status in your email or resume.