GENERAL PURPOSE OF JOB: Serves and delivers quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.
ESSENTIAL JOB DUTIES:
- Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.
- Carries and balances a tray weighing up to 25 pounds.
- Greets all guests in a polite and friendly manner with a smile.
- Delivers and serves quality food and beverages to guests at each delivery point (cars parked in stalls and patio) in a timely manner.
- Displays the importance of placing guests’ needs first on a consistent basis.
- Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.
- Makes accurate change quickly and efficiently.
- Clears trays and trash from guests’ cars, patio, Drive-Thru parking lot and property.
ADDITIONAL DUTIES:
- Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
- Performs other job related duties as assigned or required including, but not limited to, preparing drinks, ice cream menu items or taking guests orders when necessary.
QUALIFICATIONS AND JOB REQUIREMENTS:
- Effective communication skills
- Basic math and basic reading skills
- Ability to follow directions
- Ability to work irregular hours, nights, weekends and holidays
- Complies with all Sonic Drive-In policies and procedures, and all health and sanitation laws and regulations
- Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs.
- Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
- Frequent moving in and out of drive-in when delivering food.
- General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.
ENVIRONMENT: Exposure to extreme temperatures based on variable weather conditions. SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand.
SONIC CORE VALUES
At Sonic, we value:
- Respect for everyone touched by the Sonic brand.
- Entrepreneurial spirit and the power of the individual.
- Importance of relationships as a way of life.
- Doing different, special and better things to surprise and delight everyone touched by the
- Sonic brand.