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Added 11 days ago
Shift Manager
Sonic | Texas
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Sonic | Texas
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Sonic | Texas

Shift Manager

Houston, TX, United States

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Job details

Posting language: English
Posted: Sep 19, 2026

Original job description

As a Shift Leader, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands so please discuss the job responsibilities with the Owner and/or his/her designee. He/She/They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
Transition into opening/closing duties
Make guests really happy by providing great guest service
Resolve guest complaints/issues
Lead team members to open, transition, and close shifts
Manage and organize the line and delegate duties to team members
Know and uphold standards for product quality
Work the line as needed
Promote sales on the shift through suggestive selling and knowledge on in-store promotions
Execute and support all food safety requirements and practice
Control food costs, labor, waste, and cash on the shift
Count drawers and follow proper daily cash handling procedures
Complete additional e-learning as required

Why work for us?

Competitive compensation
Amazing team
Career Progression
And many more.....

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More about this job

Skills

Sales
Cleaning
Food safety standards
Cash handling
E-learning

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