Jobs in the United States

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Added 1 min ago
Release Train Engineer
Regions
Charlotte, NC · Hoover, AL · Atlanta, GA
Creates retrospective improvement roadmaps by analyzing all activities and actions that have previously been performed and finding ways to improve each process
Added 2 mins ago
IT Manager
SRT
Minot, ND
Responsible for all Information Technology activities, including network, compute, storage, backup, cloud and auxiliary operations. Responsible for network and ISP cybersecurity. Assists in…
Added 4 mins ago
Culinary Supervisor
Sodexo
BANGOR, ME
Minimum of 2–4 years of culinary experience required · Food handler or food safety certification required where applicable
Added 5 mins ago
PH
Plant Manager
ProAmpac Holdings, Inc.
Huntley, IL
- $140,000 to $165,000 USD / year
…building high-performing teams? We are seeking a dynamic Plant Manager to lead all aspects of site operations at our Huntley, IL facility, to include Safety, Quality, Production, Supply…
Added 5 mins ago
Dynamics Test Engineering Manager
The Boeing Company
Berkeley, MO
The Boeing Test & Evaluation (BT&E) Environmental Test Capability and Operations team is seeking a Dynamics Test Engineering Manager . The individual will lead an operational team of…
Added 5 mins ago
CE
Accounts Payable / Back Office
Consolidated Electrical Distributors
Bensenville, IL
- $19 to $22 USD / hour
Process sales and purchasing documents accurately
Added 5 mins ago
U.S. Quality Manager
ITW
Richton Park, IL
Summary/Objective: The U.S. Quality Manager leads the Quality function and is accountable for the effectiveness of the Quality Management System and delivery of quality objectives. This…
Added 5 mins ago
Operations Manager
Keurig Dr Pepper
Northlake, IL
The Production Manager is responsible for the safety, quality, productivity for high speed, high volume manufacturing department. This includes organizing and directing departmental…
Added 5 mins ago
Director, Talent Development
Liberty Utilities
Girard, IL
Lead talent attraction strategies and delivery across skilled trades, field operations, engineering, customer service, professional, and leadership roles.
Added 5 mins ago
Senior Manager Manufacturing Strategy
Caterpillar, Inc.
Pontiac, IL
Manufacturing Process Design: Designs and optimizes complex manufacturing processes to improve throughput, reduce variability, and ensure scalable, cost-effective production.
Added 5 mins ago
Audit Manager, Manufacturing Industry
Wipfli Advisory LLC
Lincolnshire, IL
CPA license required
Added 5 mins ago
Manager - Transmission and Substation Engineering
Exelon
OAKBROOK TERRACE, IL
Provide leadership to and development of the D&E team. Provide accurate and timely feedback regarding performance and operations. Conduct performance planning and appraisals. Identify…
Added 5 mins ago
E
Sr Business Program Manager
Exelon
OAKBROOK TERRACE, IL
- $88,800 USD / year
Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports,…
Added 5 mins ago
IT Asset Planning Analyst II
Packing Corp of America
Lake Forest, IL
…maintaining control of internal IT projects and day-to-day IT…
Added 5 mins ago
W
Operations Manager I - Sam's Club
Walmart
EDWARDSVILLE, IL
- $84,000 to $126,000 USD / year
…groups to drive projectsManages one or more work streams for the operations organization by designing project plans and leading a group of associates facilitating meetings involving…
Added 5 mins ago
Sr Manager, Partner Relationship Manager
CVS Health
Remote, United States
The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This…
Added 5 mins ago
Program Specialist
Veterans Affairs, Veterans Health Administration
Marion, IL
Added 5 mins ago
RH
Logistics Analyst Internship
Reyes Holdings
Niles, IL
- $23 USD / hour
…interested in supply chain, logistics, data analytics, and process improvement. Based at our Niles, IL headquarters, the intern will gain hands-on experience using data to support planning…
Added 5 mins ago
Deputy Project Manager
Conduent
Carol Stream, IL
The Deputy Project Manager plays a key leadership role in supporting the successful delivery of payment processing operations and contractual commitments. Partnering closely with the…
Added 5 mins ago
Senior Manager Production
Caterpillar, Inc.
East Peoria, IL
What you must have
Added 5 mins ago
General Sales Manager
Hand Family Companies
Arlington Heights, IL
Lakeshore Beverage is seeking a General Sales Manager to lead the execution of the Company's strategic sales and marketing initiatives while driving maximum sales growth, market share, and…
Added 5 mins ago
Financial Operations Analyst, POS Rebate
CVS Health
Northbrook, IL
The Analyst, POS Rebate Operations provides operational support to the Senior Manager POS Rebate Operations. This position will support the POS Rebates program, it's clients and CPOS.
Added 5 mins ago
Financial Planning and Analysis Manager – Medicaid Analytics Pod Leader
CVS Health
Northbrook, IL
Fortune 5 CVS Health is hiring for a Financial Planning & Analysis Manager – Medicaid Analytics Pod Leader. In this role, the Manager will lead an analytical support pod focused on…
Added 5 mins ago
ES
Assistant Store Manager - 0672
Extra Space Storage
Deerfield, IL
- $17 to $20 USD / hour
Day shift only: Office closes at 6pm
Added 5 mins ago
ES
Assistant Store Manager - 8699
Extra Space Storage
Des Plaines, IL
- $19 to $19.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…

Sonesta

Front Desk Agent

Sonesta San Jose- Milpitas, CA, United States

$24.5 to $25 USD / hour

Apply on reitmr.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $24.5 to $25 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re People People. Are you?

We’re Sonesta International Hotels - the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing - we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect - delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

What you’ll be doing

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Responsible to maintain the security of cash, credit card transactions, and guest information.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent required.
One year of previous hotel experience, or retail customer service preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to work mornings, evening, weekends, and holidays.

Anticipated Pay Range & Additional Job Information Pay ranges from $24.50 to $25.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

Medical, Dental & Vision Insurance
Health Savings Account (HSA) with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation & Sick Time
Paid Parental Leave
Company-Paid Life Insurance
Company-Paid Short-Term & Long-Term Disability
Hospital Indemnity, Critical Illness & Accident Insurance
Educational Assistance
Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

Apply on reitmr.wd5.myworkdayjobs.com About employer

More about this job

Skills

Front Desk
Check in guests
Provide information
Hotel operations
Teamwork
Communication skills
Sales
Customer service
Budget management
Problem solving
Microsoft Office
Valid driver's licence

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Work requirements

Jobs in the United States