Incident Manager II

Title: Incident Manager II

SALARY RANGE:

$56,000-$66,000 Onsite - 100%

Description:

Solutions LLC is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. As part of the Engagement Support Services (ESS) contract, this program enables analysts to quickly access the tools and environments they need to investigate cyber threats affecting federal agencies, state and local governments, and critical infrastructure. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident-helping protect America's digital infrastructure when it matters most. The Cyber Triage Analyst serves as a frontline defender in the nation's cyber defense posture, performing initial analysis and triage of cyber threat reports, indicators of compromise (IOCs), and incident. This is not a developmental position. Analysts function similarly to a Tier 1/2 SOC analyst with enhanced threat intelligence responsibilities, and are expected to independently research cyber activity, rapidly assess and evaluate available information, develop defensible analytical conclusions, identify gaps, and recommend appropriate follow-on actions while maintaining strong coordination with government and private sector partners.

Eligibility:

• Must be a US Citizen
• Must have an active TS/SCI clearance
• Must be able to obtain DHS Suitability prior to starting employment
• 3-5 years of progressive experience in threat intelligence, SOC operations, or cyber incident response

Responsibilities Include:

• Perform initial triage and assessment of incoming cyber threat tickets, incident reports, and IOC submissions
• Analyze technical data including IP addresses, domain names, file hashes, network traffic patterns, and malware artifacts
• Determine threat severity, credibility, and potential impact to critical infrastructure sectors
• Enrich IOCs using threat intelligence platforms, open-source intelligence (OSINT), and government-exclusive resources
• Prepare concise triage reports with actionable recommendations for escalation or further analysis
• Route tickets to appropriate JCDC teams, CISA divisions, or interagency partners based on assessment findings
• Coordinate with sector-specific analysts and interagency liaisons to gather additional context
• Maintain accurate documentation in ticketing systems and knowledge management platforms
• Participate in shift handoffs and contribute to daily operational briefings
• Support development of triage playbooks and standard operating procedures
• Monitor emerging threat campaigns and trending adversary activity
• Provide feedback to submitters and partner organizations on ticket status and outcomes

Required Skills:

Perform initial triage and assessment of incoming cyber threat tickets, incident reports, and IOC submissions

Analyze technical data including IP addresses, domain names, file hashes, network traffic patterns, and malware artifacts

Determine threat severity, credibility, and potential impact to critical infrastructure sectors

Enrich IOCs using threat intelligence platforms, open-source intelligence (OSINT), and government-exclusive resources

Prepare concise triage reports with actionable recommendations for escalation or further analysis

Route tickets to appropriate JCDC teams, CISA divisions, or interagency partners based on assessment findings

Coordinate with sector-specific analysts and interagency liaisons to gather additional context

Maintain accurate documentation in ticketing systems and knowledge management platforms