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Senior Principal Mechanical Engineer (Modular Data Center Architecture)
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As a Senior Principal Engineer, you will lead the development of next-generation modular data center solutions that power some of the world's most advanced artificial intelligence and…
Added 1 min ago
Water BIM Coordinator
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…and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people’s lives. This isn’t…
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Senior Software Engineer
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We are seeking a Senior Backend Software Engineer to build and evolve the data systems that power Babel Street’s enterprise applications.
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Senior Security Engineer, AI & Healthcare
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…real-time algorithm monitoring, working alongside leading health systems to drive real…
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Advanced Technology & Concepts Staff Engineer
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Senior Production Engineer I
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Power System Engineer 1
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Enjoy a hybrid schedule that mixes remote and in-office work (on-site 2 days per week at our Taylor, TX office) · Hybrid Work Environment - onsite in Taylor, TX at minimum of 2 days per week, or more, as needed based on business needs
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Entry Level Power System Engineer
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Added 6 mins ago
Postdoctoral Scholar TBV Vaccine Discovery
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Head of Forward Deployed Engineering
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Build and lead the FDE team: recruit strong engineers, coach their development, set expectations, and establish clear technical standards.
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Senior Principal Mechanical Engineer (Modular Data Center Architecture)
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Hopkinton, MA · Round Rock, TX
As a Senior Principal Engineer, you will lead the development of next-generation modular data center solutions that power some of the world's most advanced artificial intelligence and…
Added 10 mins ago
Nuclear QA Engineer
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Houston, TX
…expanding its nuclear and DOE business and needs a quality engineer to run the day-to-day health of its nuclear QA program. You will be based at the Northern Houston facility while the team…
Added 11 mins ago
AI Ops Engineer
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Austin, TX
Because AI tools at SolarWinds draw on data from the wider application estate, the engineer is expected to be a capable general systems engineer first. They need to work comfortably in…
Added 11 mins ago
Water BIM Coordinator
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…and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people’s lives. This isn’t…
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Lead Underground Transmission Line Engineer 2 - Grid
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Responsible for cost analyses, development of design criteria, siting and routing in complex environments, and placement of manholes for underground transmission lines
Added 12 mins ago
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Quality Assurance Engineer
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Springfield, MO
- $71,066 to $105,000 USD / year
Valid driver's license required
Added 12 mins ago
Mechanical Engineer IV
Hargrove and Associates, Inc
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Advising the senior engineer concerning design or scope changes, which have been identified.
Added 12 mins ago
Instrument Lead Engineer
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Coordinate work activities with other staff members and the discipline lead.
Added 13 mins ago
Principal Thermal Systems Engineer, Data Center Liquid Cooling (Industry Expert)
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Added 14 mins ago
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- $148,500 to $285,800 USD / year
As a Lead/Senior Engineer on this team, you'll be working with multiple teams across the platform to design, develop, and deliver solutions that define the buying experience for…

SolarWinds

AI Ops Engineer

Austin, TX, United States

Apply on jobs.solarwinds.com About employer

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Job details

Experience: 2–4 years of relevant experience in IT operations, systems engineering, cloud administration, or AI/SaaS platform management.
Posting language: English
Posted: Nov 13, 2026

Original job description

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve - including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

The AI Operations Engineer helps operate and improve SolarWinds' approved AI platforms, connectors, automations, and supporting controls. The role works across platform administration, identity and access, integrations, usage and spend reporting, policy enforcement, and enablement so employees can adopt AI tools effectively, securely, and with minimal friction.

Because AI tools at SolarWinds draw on data from the wider application estate, the engineer is expected to be a capable general systems engineer first. They need to work comfortably in Microsoft 365, Google Workspace, and the identity layer behind them, and to understand how connected business applications feed and are governed by the AI platforms.

This engineer owns small-to-medium operational tasks and workflows end to end, brings larger design or risk decisions to IT leadership for alignment, and increasingly identifies improvements without being asked.

Core Responsibilities:

Administer and monitor the approved AI tool stack, including user and group provisioning, licensing, configuration, connectors, audit logs, and DLP settings.
Operate and troubleshoot connectors and integrations that bring enterprise data into AI platforms (for example Microsoft 365 / SharePoint / OneDrive / Teams, Google Workspace, Slack, Atlassian, Salesforce, GitHub, Zoom, and similar), including permission mirroring, sync failures, and data-source hygiene.
Support identity and access for AI platforms: SSO and SCIM configuration, group-based access, service accounts, API tokens, and OAuth/MCP client registrations, following established standards.
Resolve operational issues and user-reported problems, identify root causes, and apply durable fixes where scope allows; for complex or cross-system issues, document findings and a recommended path forward.
Build and maintain scripts, automations, and workflows using APIs, platform-native tooling, and service accounts to reduce manual effort (for example provisioning, reporting, license reclamation, and audit exports).
Own usage metering, spend tagging, license hygiene, and vendor-reporting processes; produce regular adoption and consumption reporting for IT leadership.
Support guardrail enforcement and policy compliance monitoring, including allowlists, access reviews, usage limits, logging, and evidence collection for Security, GRC, and Legal.
Triage and process intake requests for new AI integrations, connectors, and tools, and prepare clear technical assessments for review.
Create and maintain documentation, runbooks, and knowledge articles so repeated work is consistent and transferable.
Contribute to training content, office hours, and adoption reporting to help teams use approved AI tools well.
Follow change control and service management practices, and keep platform configuration, tickets, and documentation current and auditable.
Partner with IT, Security, Business Applications, Procurement, and Engineering to move work forward.

Qualifications

Required:

2–4 years of relevant experience in IT operations, systems engineering, cloud administration, or AI/SaaS platform management.
Hands-on administration experience with Microsoft 365 (Entra ID, Exchange Online, SharePoint/OneDrive, Teams, Intune or equivalent) and Google Workspace (Admin console, Drive sharing and permissions, Google Groups, Gmail), in an enterprise or similarly sized environment.
Working knowledge of identity and access management: SSO (SAML/OIDC), SCIM provisioning, MFA and Conditional Access, group-based access models, service accounts, and API tokens or OAuth scopes.
Experience administering SaaS platforms and integrating them with other systems, such as Slack, Atlassian (Jira/Confluence), Salesforce, GitHub, Zoom, or similar collaboration and business applications.
Experience with scripting or automation (for example PowerShell, Python, or Bash) and with consuming REST APIs.
Ability to troubleshoot operational issues methodically and document root cause and resolution.
Working knowledge of audit logging, observability or monitoring tools, and basic compliance evidence practices.
Ability to write clear technical documentation and runbooks.
Good communication skills with technical and non-technical stakeholders.
Bachelor's degree in a related field or equivalent experience.

Preferred:

Exposure to enterprise AI platforms and tools such as Glean, Claude, Microsoft Copilot, ChatGPT Enterprise, or workflow/agent platforms, in an administration, enablement, or governance capacity.
Familiarity with how AI connectors, permission-aware search, and Model Context Protocol (MCP) integrations work.
Experience with cloud platforms and AI services (GCP/Vertex AI, AWS/Bedrock, or Azure).
Basic understanding of FinOps practices such as usage metering, cost tagging, and license optimization.
Familiarity with data governance concepts, DLP, and data classification.
Experience with ITSM and change management tooling.
Nice to have (development background):
Experience writing and maintaining code in Python, JavaScript/TypeScript, or similar, including use of Git, code review, and basic CI/CD.
Experience building small integrations, API clients, webhooks, or serverless functions.
Experience with low-code or workflow automation platforms.
Exposure to SQL and data tooling such as BigQuery for usage and cost reporting.
Interest in or experience with building simple AI agents or prompt-based workflows.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

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Jobs in the United States