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GP
Alpha Delivery Manager
Global Payment Holding Company
JEFFERSONVILLE, IN
- $65,000 to $75,000 USD / year
…stakeholder communications. They work closely with Product, Pricing, Engineering, Operations, Sales, and Customer Success teams to validate assumptions, test new capabilities, and gather…
Added 1 min ago
FSA Cost Catalog Manager
GE Vernova
Schenectady, NY · Greenville, SC
You will partner cross-functionally with Product Engineering, Engineering & Services, Finance, Commercial, and regional operations teams to define data standards and intake requirements,…
Added 1 min ago
Commissioning Manager
SII Saulsbury Industries, Inc
Projects, TX
Lead the planning, execution, and completion of commissioning activities to ensure systems, equipment, and facilities are installed, tested, integrated, and operational in accordance with…
Added 1 min ago
North America Key Account Manager
The businesses of Merck KGaA, Darmstadt, Germany
Chandler, AZ
Own the customer-specific equipment price list, lead DS&S contract and T&C negotiations, and price new products and services with Marketing, Product Management, Engineering, and Services to…
Added 1 min ago
Principal Manager, NA & EU Product Engineering
The businesses of Merck KGaA, Darmstadt, Germany
Austin, TX
Reporting to the Global Head of Engineering, lead a team of equipment, software, and electrical engineers, as well as production engineers, across the North America and Europe regions. This…
Added 1 min ago
Associate, Commercial Origination
Pattern Energy Group LP
San Francisco, CA · Houston, TX
Support the negotiation and lead the execution processes around initial customer contract initiatives, including but not limited to: memoranda of understanding, confidentiality agreements,…
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Director, Engineering & Operations, Construction
Duke Careers
Durham, NC
Engineering & Operations is seeking an experienced, strategic leader to direct construction operations across a complex healthcare environment. This position is responsible for overseeing…
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Building Enclosure Consultant & BECxP / Senior Project Manager
Intertek USA
Columbus, OH
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Software Development Manager, Amazon Security
Amazon.com Services LLC
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Solution Specialist
Kaseya Careers
Miami, FL
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Added 2 mins ago
Chief Estimator – Commercial Mechanical | Relocation Considered
POLK MECHANICAL COMPANY LLC
Buda, TX
Polk Mechanical is seeking an experienced Chief Estimator to lead our commercial mechanical estimating operations and play a key role in expanding our regional market presence.
Added 2 mins ago
Senior Software Engineer
Babel Street
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Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing…
Added 2 mins ago
IT
Sr. Schedule Analyst
INDUS Technology, Inc.
Norfolk, VA
- $70,000 to $90,000 USD / year
Must possess basic computer literacy and data entry skills
Added 2 mins ago
Manager, Purchasing
Silfex, a Lam Research Company
Eaton, OH · Springfield, OH
…activities, processes and procedures, systems, KPIs, and daily operations. Collaborate within the Supply Chain organization and cross-functionally to create a data driven approach to…
Added 2 mins ago
Controller
SPS
Fort Worth, TX
Peak Utility Infrastructure is an integrated engineering and construction company that serves the Electric, Natural Gas, and Telecommunications industries. We provide a full suite of…
Added 2 mins ago
Director of Facilities and Infrastructure
Green Bay Packers, Inc. and its subsidiaries
Green Bay, WI
This position is responsible for the strategic engineering, physical infrastructure maintenance, and capital project governance of all Green Bay Packers properties, including Lambeau Field,…
Added 2 mins ago
Director of Facilities and Infrastructure
Green Bay Packers, Inc. and its subsidiaries
Green Bay, WI
This position is responsible for the strategic engineering, physical infrastructure maintenance, and capital project governance of all Green Bay Packers properties, including Lambeau Field,…
Added 3 mins ago
Manufacturing Engineer II
Bioventus LLC
Memphis, TN
13. Measure assigned performance goals for manufacturing operations. Understand internal business processes and lead cross-functional teams in development of new and improved processes.
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Construction Manager Night Shift - Power Construction
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Conway Springs, KS · Lenexa, KS
Maintain visibility across active work areas during the night shift and proactively address issues that could create delays or operational concerns
Added 4 mins ago
MA
OpenShift Platform Engineer
Manufacturers and Traders Trust Co
Remote, United States
- $97,100 to $161,800 USD / year
The engineer will independently perform assigned engineering work, lead small to medium-complexity technical efforts, troubleshoot complex platform issues in partnership with other…
Added 5 mins ago
Commercial Insights & Analytics Lead, Hepatology/Immunology
GlaxoSmithKline LLC
Remote, United States
…and other business partners. The CI&A Hepatology/Immunology Lead must understand the brand strategy such that an analytics strategy (analytics deployment plan) can be implemented according…
Added 5 mins ago
Senior Production Engineer I
CoreWeave
Sunnyvale, CA
4 years of experience in cloud operations, site reliability engineering (SRE), or related technical roles.
Added 5 mins ago
Network Engineer III
GD Information Technology, Inc.
United States
Lead/Manage/Support complex enterprise network designs, implementations, and upgrades across multi-enclave environments; Collaborate with cross-functional engineering, cybersecurity,…
Added 5 mins ago
DevOps Lead Architect
GD Information Technology, Inc.
United States
Serve as the enterprise DevOps/DevSecOps Architect and Platform Lead for the Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program.…
Added 5 mins ago
Process Engineer II
Corning
Phoenix, AZ
…processes behind safer, higher-yield, lower-cost production. You'll lead process troubleshooting and continuous improvement and support the launch of new products, materials, and equipment.…

SolarWinds

AI Ops Engineer

Austin, TX, United States

Apply on jobs.solarwinds.com About employer

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Job details

Experience: 2–4 years of relevant experience in IT operations, systems engineering, cloud administration, or AI/SaaS platform management.
Posting language: English
Posted: Nov 13, 2026

Original job description

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve - including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

The AI Operations Engineer helps operate and improve SolarWinds' approved AI platforms, connectors, automations, and supporting controls. The role works across platform administration, identity and access, integrations, usage and spend reporting, policy enforcement, and enablement so employees can adopt AI tools effectively, securely, and with minimal friction.

Because AI tools at SolarWinds draw on data from the wider application estate, the engineer is expected to be a capable general systems engineer first. They need to work comfortably in Microsoft 365, Google Workspace, and the identity layer behind them, and to understand how connected business applications feed and are governed by the AI platforms.

This engineer owns small-to-medium operational tasks and workflows end to end, brings larger design or risk decisions to IT leadership for alignment, and increasingly identifies improvements without being asked.

Core Responsibilities:

Administer and monitor the approved AI tool stack, including user and group provisioning, licensing, configuration, connectors, audit logs, and DLP settings.
Operate and troubleshoot connectors and integrations that bring enterprise data into AI platforms (for example Microsoft 365 / SharePoint / OneDrive / Teams, Google Workspace, Slack, Atlassian, Salesforce, GitHub, Zoom, and similar), including permission mirroring, sync failures, and data-source hygiene.
Support identity and access for AI platforms: SSO and SCIM configuration, group-based access, service accounts, API tokens, and OAuth/MCP client registrations, following established standards.
Resolve operational issues and user-reported problems, identify root causes, and apply durable fixes where scope allows; for complex or cross-system issues, document findings and a recommended path forward.
Build and maintain scripts, automations, and workflows using APIs, platform-native tooling, and service accounts to reduce manual effort (for example provisioning, reporting, license reclamation, and audit exports).
Own usage metering, spend tagging, license hygiene, and vendor-reporting processes; produce regular adoption and consumption reporting for IT leadership.
Support guardrail enforcement and policy compliance monitoring, including allowlists, access reviews, usage limits, logging, and evidence collection for Security, GRC, and Legal.
Triage and process intake requests for new AI integrations, connectors, and tools, and prepare clear technical assessments for review.
Create and maintain documentation, runbooks, and knowledge articles so repeated work is consistent and transferable.
Contribute to training content, office hours, and adoption reporting to help teams use approved AI tools well.
Follow change control and service management practices, and keep platform configuration, tickets, and documentation current and auditable.
Partner with IT, Security, Business Applications, Procurement, and Engineering to move work forward.

Qualifications

Required:

2–4 years of relevant experience in IT operations, systems engineering, cloud administration, or AI/SaaS platform management.
Hands-on administration experience with Microsoft 365 (Entra ID, Exchange Online, SharePoint/OneDrive, Teams, Intune or equivalent) and Google Workspace (Admin console, Drive sharing and permissions, Google Groups, Gmail), in an enterprise or similarly sized environment.
Working knowledge of identity and access management: SSO (SAML/OIDC), SCIM provisioning, MFA and Conditional Access, group-based access models, service accounts, and API tokens or OAuth scopes.
Experience administering SaaS platforms and integrating them with other systems, such as Slack, Atlassian (Jira/Confluence), Salesforce, GitHub, Zoom, or similar collaboration and business applications.
Experience with scripting or automation (for example PowerShell, Python, or Bash) and with consuming REST APIs.
Ability to troubleshoot operational issues methodically and document root cause and resolution.
Working knowledge of audit logging, observability or monitoring tools, and basic compliance evidence practices.
Ability to write clear technical documentation and runbooks.
Good communication skills with technical and non-technical stakeholders.
Bachelor's degree in a related field or equivalent experience.

Preferred:

Exposure to enterprise AI platforms and tools such as Glean, Claude, Microsoft Copilot, ChatGPT Enterprise, or workflow/agent platforms, in an administration, enablement, or governance capacity.
Familiarity with how AI connectors, permission-aware search, and Model Context Protocol (MCP) integrations work.
Experience with cloud platforms and AI services (GCP/Vertex AI, AWS/Bedrock, or Azure).
Basic understanding of FinOps practices such as usage metering, cost tagging, and license optimization.
Familiarity with data governance concepts, DLP, and data classification.
Experience with ITSM and change management tooling.
Nice to have (development background):
Experience writing and maintaining code in Python, JavaScript/TypeScript, or similar, including use of Git, code review, and basic CI/CD.
Experience building small integrations, API clients, webhooks, or serverless functions.
Experience with low-code or workflow automation platforms.
Exposure to SQL and data tooling such as BigQuery for usage and cost reporting.
Interest in or experience with building simple AI agents or prompt-based workflows.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

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Jobs in the United States