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Added 2 mins ago
Senior Program Coordinator
Rutgers University-New Brunswick
NJ
…located in Newark, New Jersey, a city of promise is seeking a Sr Program Coordinator. Reporting to the Manager for Business Services, this position serves as a vital member of the Rutgers…
Added 2 mins ago
SO
PROGRAM MANAGER II
State of Maryland
MD
- $87,253 to $137,603 USD / year
…supervisory or executive level experience directing labor relations programs, handling employee relations operations, or administering collective bargaining…
Added 3 mins ago
Manager, Business Operations, Strategy & Design, and End-to-End Program Management
HPE
Spring, TX
The Manager, Business Operations, Strategy & Design, and End-to-End Program Management plays a key leadership role within the Lead-to-Cash (L2C) Transformation Office. This position is…
Added 3 mins ago
Product Manager, Wired AIOps Efficacy
HPE
Cupertino, CA
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications…
Added 4 mins ago
Senior Scientist, Cell Therapy Research, Molecular Immunobiology and Discovery Team (In vivo CAR-T)
JuN - Seattle Dexter
Seattle 400 Dexter, WA
Work with other team members and team leaders to enable adoption of novel methods and designs in ongoing programs.
Added 9 mins ago
SF
Bakery Clerk
Sprouts Farmers Market
Colorado Springs, CO
- $15.45 to $20.35 USD / hour
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 9 mins ago
SF
Assistant Bakery Manager
Sprouts Farmers Market
Arvada, CO
- $17.05 to $23.85 USD / hour
…fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning…
Added 9 mins ago
Bakery Clerk
Sprouts Farmers Market
Las Cruces, NM
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 9 mins ago
SF
Bakery Clerk
Sprouts Farmers Market
Denver, CO
- $19.65 to $25.55 USD / hour
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 9 mins ago
Bakery Manager
Sprouts Farmers Market
Richardson, TX
…fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning…
Added 9 mins ago
SF
Cashier
Sprouts Farmers Market
Denver, CO
- $19.55 to $24.37 USD / hour
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 9 mins ago
SF
Cashier
Sprouts Farmers Market
Thousand Oaks, CA
- $17.05 to $21.25 USD / hour
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 9 mins ago
Assistant Deli Manager
Sprouts Farmers Market
Scottsdale, AZ
…fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning…
Added 9 mins ago
Grocery Manager
Sprouts Farmers Market
Mansfield, TX
…fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning…
Added 9 mins ago
Bakery Manager
Sprouts Farmers Market
Overland Park, KS
…fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning…
Added 9 mins ago
SF
Assistant Deli Manager
Sprouts Farmers Market
Lakewood, CA
- $19.5 to $29.15 USD / hour
…fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning…
Added 9 mins ago
Assistant Meat/Seafood Manager
Sprouts Farmers Market
Norman, OK
…fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning…
Added 9 mins ago
Store Manager
Sprouts Farmers Market
San Antonio, TX
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Added 12 mins ago
CO
Storm/Sewer Technician II
City of Tualatin
Tualatin, OR
- $30.44 to $38.55 USD / hour
…repairs, and potential safety concerns. Makes recommendations to manager about repairs needed or…
Added 16 mins ago
PO
Customer Experience Supervisor II - Wildewood S/C
Penney OpCo LLC
California, MD
- $22 to $27.5 USD / hour
Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for…
Added 17 mins ago
Manager, Business Operations, Strategy & Design, and End-to-End Program Management
Hewlett Packard Enterprise
Spring, TX
The Manager, Business Operations, Strategy & Design, and End-to-End Program Management plays a key leadership role within the Lead-to-Cash (L2C) Transformation Office. This position is…
Added 17 mins ago
Living Progress Strategy, Operations, and Strategic Initiatives Program Manager
Hewlett Packard Enterprise
Spring, TX
The Living Progress Strategy, Operations, and Strategic Initiatives Program Manager serves as an operational anchor and strategic driver for HPE’s corporate sustainability (Living Progress)…
Added 17 mins ago
Product Manager, Wired AIOps Efficacy
Hewlett Packard Enterprise
Cupertino, CA
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications…
Added 24 mins ago
Visual Merchandiser - The Shoppes at Arbor Lakes
H&M Group
Maple Grove, MN
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Added 24 mins ago
HG
H&M Store Manager - The Shoppes at Arbor Lakes
H&M Group
Maple Grove, MN
- $70,400 to $80,960 USD / year
As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store…

Solari

H20 Quality Management Administrator

Tempe, AZ, United States

$63,175 - $76,000 USD

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Job details

Pay: $63,175 - $76,000 USD
Education: Bachelor’s degree
Experience: 3-5 years of experience in field, Required
Posting language: English
Posted: Oct 30, 2026

Original job description

The Job/What You’ll Do:

The H2O Quality Management (QM) Administrator leads quality management and compliance oversight for Solari’s administration of the AHCCCS Housing and Health Opportunities (H2O) program. This position oversees provider quality, performance monitoring, data integrity, utilization, service and billing audits, corrective actions, and performance reporting to promote regulatory compliance, program integrity, and positive member outcomes.

The H2O QM Administrator serves as the primary operational liaison for H2O quality matters with AHCCCS, Banner Compliance, housing service providers, and internal stakeholders. This position supervises QM staff, establishes quality monitoring processes and accountability measures, and partners across Provider Support, Operations, Claims, Compliance, and Evaluation & Impact to identify risk, improve performance, and strengthen service delivery.

Responsibilities:

•

H2O Quality Management & Compliance Leadership

· Lead and administer the H2O Quality Management Program in accordance with AHCCCS policies, H2O program requirements, contractual obligations, and organizational standards.

· Serve as the primary point of contact for AHCCCS, the H2O provider network, and Banner Compliance regarding quality management, compliance concerns, audits, monitoring activities, and corrective action plans.

· Establish and oversee monitoring and quality assurance processes for provider performance, service delivery, documentation, utilization, and program compliance.

· Analyze quality and compliance findings to identify trends, performance gaps, risks, and opportunities for improvement.

· Coordinate corrective action and quality improvement initiatives with providers, internal teams, and external compliance partners.

· Lead organizational readiness and follow-up activities for AHCCCS reviews, audits, and quality monitoring activities.

Department SDOH

Division CSN

Reports To Director, Housing Eligibility

Directly Supervises 1; H2O – Quality Management Administrator

FLSA Status Exempt

Content Revision Date Click or tap to enter a date.

Data Quality, Reporting & Performance Monitoring

· Oversee H2O data quality processes to promote accurate, complete, and timely documentation and reporting.

· Monitor and analyze provider performance metrics, service utilization, housing outcomes, and quality indicators.

· Develop, validate, analyze, and present reports related to H2O enrollment, housing stability, service delivery, utilization, and provider performance.

· Partner with Quality Management Specialists, Business Analysts, the Evaluation & Impact Manager, and operational teams to identify trends, service gaps, operational risks, and improvement opportunities.

· Ensure quality monitoring and reporting practices align with AHCCCS performance expectations and contractual requirements.

Provider Quality & Training Oversight

· Oversee provider quality monitoring and identify trends requiring education, technical assistance, or performance improvement.

· Collaborate with Provider Support to identify training needs and coordinate education related to H2O requirements, documentation standards, billing expectations, housing care planning, and quality measures.

· Oversee provider corrective action plans and performance improvement activities, including monitoring progress and evaluating resolution of identified concerns.

· Serve as an escalation resource for provider quality, compliance, and service delivery concerns.

Claims & Billing Support

· Coordinate quality oversight of H2O claims, billing, reimbursement, and service authorization issues that may affect provider performance, compliance, or member service delivery.

· Partners with providers, Banner, Claims, and internal teams to investigate and resolve systemic billing or claims-related concerns.

· Analyze claims and billing trends to identify recurring issues, compliance risks, and opportunities for process improvement.

· Develop guidance, workflows, and quality controls to reduce recurring issues and unnecessary escalations.

Program Administration & Team Coordination

· Supervise, coach, and provide directions to Quality Management Specialists and other assigned H2O staff.

· Establish and maintain quality monitoring procedures, workflows, tools, documentation standards, and accountability measures.

· Facilitate collaboration among Quality Management, Provider Support, Operations, Claims, Compliance, Business Analytics, and Evaluation & Impact.

· Lead quality-related meetings, provider reviews, performance discussions, and stakeholder engagement activities.

· Drive continuous quality improvement initiatives focused on housing stability, member outcomes, provider performance, compliance, and program effectiveness.

· Other duties as assigned

Knowledge, Skills, Abilities:

Advanced knowledge of quality management, quality assurance, compliance monitoring, corrective action, and continuous improvement practices, along with knowledge of AHCCCS requirements, Medicaid or other publicly funded service programs, and applicable regulatory and contractual requirements. Demonstrated understanding of housing and homeless service delivery, including Housing First principles, Permanent Supportive Housing practices, services for individuals with a Serious Mental Illness (SMI) designation, provider performance management, utilization monitoring, claims and billing processes, and performance measurement. Strong analytical skills with the ability to interpret data, identify trends and risks, and translate findings into actionable recommendations. Ability to interpret policies, contractual requirements, and regulatory guidance and translate them into operational processes and quality standards. Strong written and verbal communication skills, with the ability to communicate quality expectations, findings, and recommendations to internal and external stakeholders, lead cross-functional initiatives, manage competing priorities, and maintain effective relationships with providers, regulators, and organizational leaders.
Ability to act professionally and maintains appropriate boundaries with clients and staff.
Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled.
Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success.
Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional and leadership growth.

Education & Experience:

3-5 years of experience in field, Required
Bachelors Degree in Healthcare Administration, Public Administration, Social Work, Business Administration, Public Health, Data Analytics, Human Services, or related field, Required

The candidate's applicable education and experience will determine where a candidate falls in the position range.

Pay Range

$63,175 - $76,000 USD

Working Conditions:

While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/

Who We Are & What We Offer:

Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.

Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.

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More about this job

Skills

Quality assurance procedures
Regulatory compliance
Leadership
Monitor activities
Quality assurance methodologies
Documentation
Reporting
Present reports
Identify training needs
Care planning
Process improvement
Collaboration
Stakeholder management
Quality assurance
Performance management
Analytical skills
Manage quantitative data
Communication skills
Data analysis

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