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Material Handler- Material Kitting
Celgene - Summit (Corp)
Summit West, NJ
- $28.13 to $34.09 USD / hour
Wednesday - Saturday (with e/o Wednesday off), Onsite Day Shift, 11 a.m · Willing to work staggered day shift hours
Added 1 min ago
Institution Banking Shared Services Product Owner
UMB Bank
Kansas City, MO
…capabilities supporting complex institutional financial services operations. The portfolio may include Payments, Trades, Reconciliation, Workflow, Corporate Actions and Income, Data, Bond…
Added 1 min ago
Marketing Operations Direct Mail Associate
Omada Health
Remote, United States
The Marketing Operations Direct Mail associate will be responsible for:
Added 1 min ago
UI
Field Engineer
Ulysses Inc.
San Francisco, CA
- $120,000 to $170,000 USD / year
Ulysses is the ocean company. We design, manufacture, and operate autonomous vehicles for surface and subsea operations - taking on the most critical tasks across defense, commercial, and…
Added 2 mins ago
RB
Customer Service- Cash Office Clerk
Roche Bros. Supermarkets
Marshfield, MA
- $15.4 to $20.1 USD / hour
Must possess a high standard of integrity and reliability.4
Added 3 mins ago
Payroll and Benefits Specialist
NuPath Inc
Woburn, MA
Prepare employee change forms and maintain accurate payroll and employee data for hires, changes, and separations.
Added 3 mins ago
AC
Logistics Clerk
Aston Carter
Decatur, IL
- $20 to $22 USD / hour
Logistics Coordinator / Shipping Operations Specialist
Added 3 mins ago
Trainee Operations Management- Wadesboro Hatchery
Cobb-Vantress, Inc.
Wadesboro, NC
The Operations Management Trainee (OMT) role is a developmental leadership position responsible for supporting and influencing day-to-day production and operational performance through the…
Added 5 mins ago
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Part time Resort Medical Concierge Nurse (Registered Nurse)
Crisis24
Palm Springs, CA
- Part-time
…by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we…
Added 6 mins ago
CO
Assistant Director, Austin Water Operations (Wastewater)
City of Austin
United States
- $218,000 to $228,000 USD / year
Under nominal direction of the Deputy Director of Austin Water (AW), this position is responsible for the management of operations and maintenance of the water or wastewater (including…
Added 6 mins ago
CO
Airport Asset Management Coordinator - Austin Aviation
City of Austin
United States
- $60,630 to $74,270 USD / year
…infrastructure, buildings, equipment, and vehicles supporting operations and customer…
Added 6 mins ago
Public Information Spec Sr - Videographer - Austin Energy
City of Austin
United States
…vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical…
Added 6 mins ago
Public Information Specialist Senior - 311 - Austin Energy
City of Austin
United States
…vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical…
Added 6 mins ago
Accounting Associate III - Austin Facilities Management
City of Austin
United States
The Accounting Associate III supports AFM's accounting operations by processing, reviewing, and reconciling accounting transactions while ensuring the accuracy, completeness, and integrity…
Added 6 mins ago
Utility Account Specialist - Austin Energy
City of Austin
United States
Knowledge of the applicable principles, laws, rules, regulations, and practices of utility service operations.
Added 6 mins ago
CO
Mgr, AE Customer Account - Austin Energy
City of Austin
United States
- $110,100 to $140,900 USD / year
…management of financial and account management of day-to-day operations for the assigned Austin Energy (AE) Customer Account Management…
Added 6 mins ago
Quality & Training Specialist Associate
AEP Service Corporation
Hurricane, WV
2 years' Customer Operations Associate or direct Customer Service experience required.
Added 6 mins ago
Managing Director Transmission Construction Management
AEP Service Corporation
Columbus, OH
Bachelor's degree in engineering, construction management, safety, project management or related field. OR Associate's degree in a related field with an additional 2 years of relevant work…
Added 7 mins ago
Administrative Assistant & PT INPR
U.S. COMM FOR REFUGE
Colchester, VT
…confidential and sensitive matters, managing daily scheduling operations, maintaining a comprehensive filing system, and coordinating the PM’s calendar. Additionally, responsibilities…
Added 7 mins ago
Staff Attorney
U.S. COMM FOR REFUGE
Albany, NY
…Opportunity center and other programs as designated by the Associate Director of Humanitarian Legal…
Added 7 mins ago
Warehouse Associate 2nd Shift
Hubbell Incorporated
Arden, NC
The role of the Warehouse Associate I, is responsible for providing the highest level of quality and service to our customers. Responsibilities include accurate and timely receiving…
Added 7 mins ago
Research Associate or Research Scientist, Cyber Security
Virginia Tech
Arlington, VA
The Intelligent Systems Division (ISD), one of the three research divisions of VTNSI, is seeking a Research Associate or Research Scientist in Cyber Security to conduct research in cyber…
Added 8 mins ago
Dietetic Technician
Elior North America
Whitfield, MS
No Late-Night Shifts
Added 8 mins ago
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Director, Patient Centered Outcomes Research, Oncology
AbbVie
Waltham, MA
- $160,500 to $305,000 USD / year
…of strategically-focused and innovative patient experience data (PED) evidence to support optimization of product registration, access & reimbursement, and clinical practice in…
Added 8 mins ago
Temporary Sales Associate / JR21882 / Southaven
Tapestry DBA Coach
Southaven, MS
…Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the frontline ambassador of the Coach brand. You will deliver an elevated, personalized shopping…

SoFi

People Support Associate

Cottonwood Heights, UT, United States

Apply on sofi.com About employer

Applications open in a new tab.

Job details

Experience: 2-4 years of experience in an administrative, customer service, or HR-related role.
Posting language: English
Posted: Nov 12, 2026

Original job description

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

The People Support Associate plays an important role in delivering timely, thoughtful, and seamless support to SoFi employees across the employee lifecycle.

Reporting to the People Support Manager, this role serves as a first point of contact for People-related questions. The Associate provides accurate, empathetic guidance; completes standard transactions and follow-up; and partners with teams including People Business Partners, Benefits, Payroll, Talent Acquisition, People Operations, and IT when additional support is needed.

The ideal candidate combines strong customer service skills with attention to detail, sound judgment, and an interest in improving People processes and the employee experience.

What you’ll do:

Serve as the first point of contact in our People ticketing system, providing timely, accurate, and empathetic support.
Clarify requests, identify the appropriate next steps, and escalate or coordinate with the right People team when additional expertise or approval is required.
Complete standard Workday transactions and maintain accurate employee data across People systems.
Support employee lifecycle processes, including onboarding, job changes, transfers, leaves, benefits and payroll questions, resignations, and offboarding.
Support contingent worker lifecycle activities, including onboarding, access requests, extensions, and end-date or termination processes.
Support the I-9 program through employee outreach, completion tracking, document follow-up, and coordination on tentative nonconfirmations.
Audit employee data and documentation for accuracy, completeness, and compliance.
Maintain thorough and accurate case notes and documentation.
Provide clear, consistent guidance while protecting confidential employee information.
Build trusted relationships with employees, managers, and internal People team partners through reliable and collaborative support.
Identify recurring questions, process gaps, and opportunities to improve guidance, workflows, and self-service resources.
Contribute to People team initiatives and process improvements with a service-first mindset.
Help create an experience that is simple, human, and easy for employees and managers to navigate.

What you'll need:

2-4 years of experience in an administrative, customer service, or HR-related role.
Strong customer service orientation and the ability to respond with empathy, professionalism, and discretion.
Excellent attention to detail and the ability to manage multiple requests while meeting service expectations.
Ability to handle confidential information appropriately and exercise sound judgment.
Experience with Workday and ServiceNow is a plus.
Proficiency with Excel and Google Sheets.
Strong written and verbal communication skills, with the ability to support employees and managers across all levels and backgrounds.
Ability to learn new systems, processes, and policies quickly.
Comfort working in a changing and sometimes ambiguous environment.
Strong organizational and follow-through skills.
A collaborative, dependable, and solutions-oriented approach.
Commitment to providing a thoughtful, consistent, and high-quality employee experience.
Bilingual English/Spanish communication skills are a plus.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Jobs in the United States