Supervisory Management and Program Analyst (Training Studio Director)

Summary LOCATION: This position is located in Training and Change Management in Kansas City, Missouri.

TOUR OF DUTY: Flextime | Full-time | No alternate work schedules will be allowed | Incumbent may be required to travel.

TYPE OF POSITION: PermanentDuties The position description number for this position is 6F035S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

As Supervisory Management and Program Analyst (Training Studio Director), the incumbent provides supervision and guidance to and through team leaders, analysts or comparable personnel in the Training Vertical. All professional and technical staff under the supervision of the incumbent provide support to various SSA offices involved in carrying out a variety of functions, including budget and financial management, management planning and analysis, human resources management, SSA programmatic policy/procedures, post-entitlement cyclical workloads, and legislative policy and procedural changes.

Qualifications

Resumes exceeding two pages in length will not be considered. Visit the 'Required Documents' section below for more information.

Applicants must have 52 weeks of specialized experience at the GS-13 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must involve applying fact-finding and analytical techniques, providing oral and written communications, training, and developing presentations and reports related to administrative or program principles, concepts, policies and objectives. Additionally, experience must involve leading a team by planning, coordinating, and managing multiple workloads. Such experience must be related to one or more of the following: administrative management, personnel management, performance management, property/resource management, training, budget, efficiency of management operations or agency policies.

Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion must have 52 weeks at GS-13.

Time in grade requirement must be met by the closing date of this announcement. Education There is no substitution of education for experience at this grade level. How you will be evaluated

Applicants will be rated based on the following knowledge, skills, and abilities:

• Knowledge of SSA's policies, procedures, objectives and programs.
• Ability to plan, organize, manage and coordinate work activities.
• Ability to research, develop, and implement operational policies and procedures.
• Skill in effective oral communication.
• Skill in effective written communication.

Applicants will be assessed using the rating criteria listed in the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13087334 How to apply Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

Notice Concerning Materially False, Fictitious, or Fraudulent Statements

Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.

To apply for this position, you must provide a complete Application Package which includes:

• SSA-45
• The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
• Additional Required Documents, if applicable (See Required Documents section).

The complete Application Package must be submitted before 11:59 p.m. (ET) on 10/26/2026. Failure to upload any required documents will disqualify your application from consideration.

If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Mandy Burgess at mandy.burgess@ssa.gov.

Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories

APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK

SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: www.ssa.gov/careers/ivol. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g. your personal computer, etc.).

Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account. Other information This is a non-bargaining unit position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued.

Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities and limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration.

NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Refer to Salaries & Wages for locality pay tables. Selectee may remain in their current permanent duty station and continue to receive the locality pay for that area.

OTHER NOTES:

This is not a career ladder position; GS-14 is the full performance level.

Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one.

This position is eligible for telework.

Relocation expenses will not be paid.