RoadRunner Express Store Manager

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• SUMMARY The Store Manager for the Roadrunner Express is responsible for the store’s day to day operations, including scheduling, training, and directing the responsibilities of the Team Members. The Store Manager is responsible for the store’s profitability and controlling expenses. Oversight of labor, inventory levels, audits, and cash management. The Store Manager will be the main champion in developing and continuing to create a work environment that is fun and fair for all Team Members.

DUTIES AND RESPONSIBILITIES

Although other duties may be assigned, the essential duties include the following:

• Accountable for the recruitment, hiring, training, development, and overall supervision of Team Members.
• Manage and supervise all store Team Members according to the policies and procedures.
• Provides coaching, constructive feedback and performance evaluations for store Team Members.
• Manage store inventory, including ordering, receiving, and auditing.
• Ensure store merchandise is stocked and displayed in a safe and attractive manner.
• Working with the SEDC Board of Directors will develop sales goals. Will effectively communicate sales goals to Roadrunner Express Management and supervisory staff making sure all key Team Members are kept in the loop.
• Provide updates to the Board of Directors on sales goals and any other information the Board may request.
• Responsible for handling cash management for the store according to policy.
• Follows, implements, trains, and enforces all operating procedures.
• Focuses on maintaining quality brand image and standards.
• Places strong emphasis on customer service. Trains and mentors, all staff on the benefits of customer service.
• Serves as the go-to person for customer service disputes.
• Completes all necessary documentation and paperwork including data entry as detailed by policy and procedures.
• Conducts Team Member meetings to ensure all policy and procedure changes are communicated in a timely manner. Additionally, works with the Human Resources Representative to conduct meetings to ensure Team Members are happy with their work environment.
• Demonstrate a “can do” attitude and works side by side with Team Members.

EDUCATION/EXPERIENCE

• High School Diploma or GED required
• Two of more years of retail experience
• One plus years in a management position
• Strong knowledge and experience of retail store operations
• Ability to write and develop policies and procedures
• Two plus years of experience in customer service

SKILLS

• Ability to see the details of managing a retail convenience store
• Demonstrates the ability to achieve results
• General computer skills with previous experience in back-office software
• Ability to learn new software programs quickly
• Demonstrates strong leadership and sets a good example for the Team Members
• Demonstrates effective communication skills including both written and verbal
• Demonstrates the ability to solve problems using company policies as the guidelines along with a calm demeanor
• Demonstrates ability to work with and manage the store team.
• Demonstrates the ability to train staff either directly or through others

BEHAVIOR The vision, goals and objectives of the Soboba Economic Development Corporation requires the Store Manager Roadrunner Express to perform in both a professional and personable manner. The way the Manager relates to fellow co-workers, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow Team Members is a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation and Roadrunner Express is not accepted. Other: Demonstrates a strong commitment to cultural beliefs and values of the Soboba Economic Development Corporation and Roadrunner Express. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community.

REQUIRED

• A current California Driver’s License
• Ability to lift 45 pounds unassisted
• All applicants are required to complete the pre-screen Background Clearing and Drug Testing
• Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg.