Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
DC
Program Manager (Integrator)
Defense Contract Management Agency
Saint Charles, MO
- $109,137 to $141,880 USD / year
Leads multi-functional Program Support Team including, but not limited to, Engineers, Quality Assurance Specialists, Industrial Specialists, Software Specialists and Contracting personnel.…
Added 1 min ago
DC
DIRECTOR OF FINANCIAL MANAGEMENT AND COMPTROLLER
Defense Counterintelligence and Security Agency
Quantico, VA
- $186,207 to $219,000 USD / year
…directs and oversees the Agency's end-to-end financial-management program, including budget formulation and execution, accounting, funds control, financial reporting, internal controls,…
Added 3 mins ago
VH
Management Analyst
Veterans Health Administration
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
Provides oversight of workforce training and development activities to include planning, coordination and management of learning activities within the District Zone.
Added 6 mins ago
VH
Management and Program Analyst
Veterans Health Administration
Location Negotiable After Selection
- $89,508 to $138,370 USD / year
…front-line staff to VISN and HSA Executive Leadership, including the development of training materials, user guides, and ongoing educational engagement with end users across the network.…
Added 6 mins ago
MD
Interdisciplinary (General Engineer/Operations Research Analyst)
Missile Defense Agency
Colorado Springs, CO · Redstone Arsenal, AL
- $91,870 to $144,102 USD / year
Assists Test Resource Manager and Resource Test Director with flight test planning and execution to ensure test requirements are met.
Added 6 mins ago
VB
Management and Program Analyst
Veterans Benefits Administration
Salt Lake City, UT · Washington, DC · Indianapolis, IN · Philadelphia, PA · Saint Paul, MN
- $63,795 to $118,204 USD / year
…Benefits Administration. P&F Service is responsible for the development of policy, procedures, training, and oversight of the delivery of VA pension benefits and fiduciary activities…
Added 8 mins ago
OO
Government Information Specialist
Office of the Inspector General
Location Negotiable After Selection
- $61,722 to $145,468 USD / year
…investigations, audits, evaluations, and inspections to enhance program effectiveness and efficiency and to detect and prevent waste, fraud, and mismanagement in DHS programs and…
Added 8 mins ago
VH
Health Technician (Massage Therapy)-Advanced Clinical Level
Veterans Health Administration
Bellevue, NE
- $56,441 to $73,370 USD / year
…The massage therapist has knowledge of teaching methods and learning principles, and will assist other staff through education as a member of an interdisciplinary health care…
Added 8 mins ago
VH
PEER SPECIALIST
Veterans Health Administration
Salisbury, NC
- $46,421 to $82,033 USD / year
…professional/non-professional personnel in a rehabilitation treatment program. Peer specialists perform a variety of therapeutic and supportive tasks that include assisting Veterans in…
Added 11 mins ago
CF
IT Specialist (Artificial Intelligence)
Centers for Medicare & Medicaid Services
San Francisco, CA · Woodlawn, MD · Dallas, TX
- $115,711 to $172,980 USD / year
…best practices, or supporting adoption of AI solutions across development teams to improve efficiency and program…
Added 11 mins ago
BO
Correctional Treatment Specialist (Case Manager)
Bureau of Prisons/Federal Prison System
Florence, CO
- $58,698 to $84,474 USD / year
…assist him in developing new adjustment techniques. The Case Manager helps the offender view problems objectively and to deal with them realistically. Routinely deals with community…
Added 11 mins ago
VH
Physician - Associate Chief of Staff for Education and Research
Veterans Health Administration
Coatesville, PA
- $220,000 to $335,000 USD / year
…professions education and training programs, ensuring a high-quality learning environment that supports the development of medical students, residents, and other health professions…
Added 14 mins ago
DA
Emergency Management Specialist
Deputy Assistant Secretary for Finance
Austin, TX
- $109,428 to $142,259 USD / year
Plan and monitor development and administration of a risk-based Comprehensive Emergency Management Program (CEMP) which supports the Office of Management and subordinate/field locations.
Added 16 mins ago
VH
Blind Rehabilitation Outpatient Specialist
Veterans Health Administration
Des Moines, IA
- $75,284 to $117,307 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 16 mins ago
VH
Blind Rehabilitation Outpatient Specialist
Veterans Health Administration
Des Moines, IA
- $75,284 to $117,307 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 16 mins ago
VH
Medical Records Technician (Coder-Outpatient)
Veterans Health Administration
Versailles, KY
- $37,992 to $75,803 USD / year
Completion of an AHIMA approved coding program, or other intense coding training program of approximately one year or more that included courses in anatomy and physiology, medical…
Added 23 mins ago
VH
Registered Nurse - Resuscitation Education Initiative (REdl) Program Director
Veterans Health Administration
Johnson City, TN
- $66,551 to $126,098 USD / year
The Resuscitation Education Initiative (REdl) Program Director Registered Nurse (RN) is responsible for providing expert, evidence-based education to staff. Provides educational instruction…
Added 23 mins ago
VH
Training Specialist-TMS Domain Manager
Veterans Health Administration
Martinsburg, WV
- $70,623 to $111,087 USD / year
This position is located in the Education Learning Resources Service (ELRS) at the Martinsburg Department of Veteran Affairs in Martinsburg West Virginia. The service includes staff…
Added 23 mins ago
IA
Deportation Officer
Immigration and Customs Enforcement
Atlanta, GA · Tampa, FL · Garden City, KS · Stuart, FL · Van Nuys, CA · Lake Charles, LA · Rock Island, IL · Madison, WI · Tucson, AZ · Saint George, UT · Lumpkin, GA · Fresno, CA · Morgan Hill, CA · Folkston, GA · Jacksonville, FL · Roanoke, VA · Newport, ME · Alexandria, LA · Jena, LA · Casper, WY · Saint Albans, VT · Santa Maria, CA · Gadsden, AL · Orem, UT · Salisbury, MD · Harrisonburg, VA · Ruston, LA · Scarborough, ME · Gillette, WY · Spokane, WA · Lexington, KY · Chantilly, VA · Ogden, UT · San Diego, CA · Milwaukee, WI · Green Bay, WI · Bowling Green, VA · Bowling Green, KY · Phoenix, AZ · Mobile, AL · Tallahassee, FL · Wenatchee, WA · Jonesboro, LA · Dover, DE · Fort Myers, FL · Texarkana, AR · Aurora, CO · Seattle, WA · Louisville, KY · Plantation, FL · Winnfield, LA · Providence County, RI · San Bernardino, CA · Oakdale, LA · Norfolk, VA · Wichita Falls, TX · Salt Lake City, UT · El Centro, CA · Taylor, TX · Flagstaff, AZ · Lafayette, LA · Richland, WA · Miramar, FL · San Francisco, CA · Durango, CO · Colorado Springs, CO · Calexico, CA · Houma, LA · Florence, AZ · Panama City, FL · Sioux City, IA · Hudson, CO · Pensacola, FL · Salem, VA · Pompano Beach, FL · Pinedale, WY · Los Angeles, CA · Waco, TX · Camarillo, CA · Montgomery, AL · Little Rock, AR · Yuma, AZ · Wichita, KS · Honolulu, HI · Sacramento, CA · Grand Junction, CO · Fort Wayne, IN · Yakima, WA · Florence, CO · Redding, CA · Des Moines, IA · New Orleans, LA · Bakersfield, CA · Baton Rouge, LA · Burlington, MA · Idaho Falls, ID · Broadview, IL · Charleston, WV · Indianapolis, IN · Baltimore, MD · Anchorage, AK · Cedar Rapids, IA · Lake Havasu City, AZ · Cheyenne, WY · Savannah, GA · Boise, ID · Stockton, CA · Saint Thomas · Twin Falls, ID · Santa Ana, CA · Orlando, FL · Frederick, CO · Eloy, AZ · Rock Springs, WY · Alamosa, CO · Richmond, VA · Chicago, IL · Fayetteville, AR · Miami, FL · Birmingham, AL · Fort Smith, AR · Ferndale, WA · Adelanto, CA · Tacoma, WA · Craig, CO · Lords Valley, PA · Detroit, MI · Champlain, NY · San Angelo, TX · Anahuac, TX · Philadelphia, PA · Big Spring, TX · Huntsville, TX · Pittsburgh, PA · Centennial, CO · Cary, NC · Athens, TX · Karnes City, TX · Ardmore, OK · Helena, MT · Chattanooga, TN · Springfield, MO · Kansas City, MO · Conroe, TX · Tulsa, OK · Reno, NV · Central Islip, NY · Fargo, ND · New York, NY · Pearsall, TX · Newark, NJ · Dallas, TX · Harlingen, TX · Rochester, NY · Lubbock, TX · Springfield, MA · Greer, SC · Livingston, TX · Lufkin, TX · Syracuse, NY · Billings, MT · Columbia, SC · Binghamton, NY · Del Rio, TX · Saint Louis, MO · Wilmington, NC · Manchester, NH · Hartford, CT · Medford, OR · Portland, OR · Albuquerque, NM · Hawley, PA · Grand Island, NE · York, PA · Galveston, TX · Brooklyn Heights, OH · Grand Rapids, MI · Las Cruces, NM · Mount Laurel, NJ · Laredo, TX · Memphis, TN · Midland, TX · Rapid City, SD · Anson, TX · Oklahoma City, OK · Batavia, NY · Bridgeport, CT · Duluth, MN · Roswell, NM · Dilley, TX · Newburgh, NY · San Antonio, TX · Charlotte, NC · Chaparral, NM · Blue Ash, OH · Grand Forks, ND · Fort Snelling, MN · Pearl, MS · Philipsburg, PA · Pflugerville, TX · Malta, NY · Las Vegas, NV · Elizabeth, NJ · Amarillo, TX · Westerville, OH · Austin, TX · Knoxville, TN · North Platte, NE · Greensboro, NC · Warwick, RI · Gulfport, MS · Hendersonville, NC · Williamsport, PA · Edna, TX · Eugene, OR · El Paso, TX · Allentown, PA · Houston, TX · Alvarado, TX · Corpus Christi, TX · Omaha, NE · Cranbury, NJ · Charleston, SC · Sioux Falls, SD · Nashville, TN · Minot, ND · Pecos, TX · Buffalo, NY
- $76,745 to $124,730 USD / year
Conducting difficult, complex, and sensitive investigations that require development of new or substantially modified methods in order to resolve anticipated problems for the purpose of…
Added 23 mins ago
VH
Registered Nurse-Scholarship and Academic Affiliations Coordinator
Veterans Health Administration
Orlando, FL
- $72,273 to $148,502 USD / year
…assumes accountability for the implementation, coordination, and program development related to the support of scholarships and nursing academic affiliations. The coordinator is responsible…
Added 24 mins ago
Assistant Director of Community Living
The Nemasket Group
Mattapoisett, MA
…person-centered supports through staff supervision, coaching, program oversight, regulatory compliance, and quality improvement initiatives and serves as a resource to supervisors and…
Added 25 mins ago
C
Sr. Consulting Manager, Investment & Client Data and Information Delivery, Banking & Finance Consulting
Cognizant
Needham, MA
- $130,000 to $155,000 USD / year
Senior Consulting Manager, Investment & Client Data and Information Delivery
Added 25 mins ago
Senior Learning and Development Specialist
Robert Half
Chelmsford, MA
Senior Learning and Development Specialist needed for a full-time, fully onsite position with our global client in Chelmsford. Will be responsible for designing and delivering impactful…
Added 25 mins ago
Clinical Educator Nights
Beth Israel Lahey Health
Burlington, MA
Under the general supervision of the Director for the Center for Clinical and Professional Development, the clinical educator practices within the Lahey Clinic Professional Practice Model,…
Added 26 mins ago
UC
Housing Management Specialist
U.S. Coast Guard
Buzzards Bay, MA
- $69,905 to $90,882 USD / year

SNUC

Federal Customer Success Manager

Remote, United States

$63,000 to $70,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $63,000 to $70,000 USD / year
Posting language: English
Posted: Nov 5, 2026

Original job description

Apply

Description

The Federal Customer Success Manager (Federal CSM) is a critical reactive, operational support role within the sales organization. Within the federal team, the Federal CSM works with the Director, Federal Sales (new logos and large programs) and the Federal Strategic Account Manager (existing accounts) to ensure the sales organization operates efficiently and responsively. The role supports a federal sales team selling to U.S. federal, DoD and defense industry customers, primarily through channel partners.

Unlike SAMs, whose primary responsibility is proactive revenue generation and account expansion, the CSM role is designed to absorb administrative, operational, and inbound support tasks, enabling adjacent roles to remain focused on selling, relationship management, and solution development.

The CSM will primarily support:

Smaller and lower-complexity customer accounts
Inbound and reactive customer inquiries
Internal sales operations and administrative workflows
Cross-team coordination and routing of requests

This role is foundational to scale, speed, and consistency across the sales motion.

Essential Duties and Responsibilities:

Federal Account Support & Inbound Triage

Act as the primary account manager and point of contact for smaller, lower-complexity federal customers
Manage general inbound customer inquiries, trade-show leads, and federal RFQs, independently resolving basic product and order questions or triaging complex requests and urgent escalations to the appropriate federal sales team member
Ensure timely resolution and clear internal accountability across all channels by meeting strict SLAs, including a 4-hour initial response time and a 2-business-day turnaround for standard quotes

Sales Team Support (Operational & Administrative)

Support SAMs with non-selling tasks, including:
Quote preparation assistance
Order entry and order tracking
Order expediting and proactive status updates to customers and channel partners
CRM updates and data hygiene
Documentation collection and organization
Assist with internal handoffs between teams during account transitions or project phases
Help coordinate internal resources (sales ops, finance, procurement, engineering) as needed

Sales Operations & Process Support

Maintain accurate records in CRM and related systems
Support reporting, tracking, and internal documentation needs
Follow and reinforce established sales processes and workflows
Identify recurring issues or inefficiencies and surface improvement opportunities
Track demo, loaner and evaluation units from shipment through return or purchase

Product & Industry Knowledge

Maintain a working understanding of the company’s hardware portfolio, solutions, and services
Participate in company-provided product and sales training
Recognize federal compliance questions (TAA, Section 889, FIPS, export controls) and route them to the Solutions Architect or Product team rather than answering them directly
Continuously build knowledge through self-learning and internal resources Stay aligned with updates to offerings, pricing structures, and internal processes

Working Conditions/Physical Demands:

Prolonged periods of sitting at a desk and working on a computer, requiring close vision and the ability to adjust focus
Frequent use of video conferencing tools to participate in virtual meetings; occasional early morning or evening availability may be required to collaborate across global time zones
Must be able to effectively communicate in a professional manner, both virtually and in person with clients and team members
Work environment varies between a remote home office setting and travel-related environments

Requirements

Experience supporting federal or defense sales, including distributors, resellers and primes
Ability to predict and navigate the long and complex sales cycle, and sustainment efforts
Familiarity with FAR and DFAR
Must be well versed in GWACs (e.g., SEWP, GSA, ITES, 2GIT, CCS2, DLA TLS, NIB )
Experience in sales operations, inside sales support, or administrative sales roles
Comfort working in a tech or hardware sales environment
Strong organizational skills and attention to detail
Ability to manage multiple requests and prioritize effectively
Clear written and verbal communication skills
Experience with CRM systems and internal sales tools, HubSpot preferred
Customer-focused mindset with a strong sense of urgency
Must be a 'U.S. Person' as defined by ITAR (U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) to access export-controlled technology
Preferred:
Prior experience supporting quota-carrying sales roles
Familiarity with hardware sales cycles, quoting, and order fulfillment
Experience working in a fast-growing or process-evolving sales organization

Compensation, Benefits & Total Rewards (U.S. Pay Transparency) The anticipated annual base salary range is $63,000–$70,000 USD. Actual compensation will be determined based on several factors, including the candidate's experience, skills, qualifications, geographic location, and internal equity.

Benefits & Total Rewards

Comprehensive medical, dental, and vision insurance for employees and eligible dependents with HSA seeding
401(k) retirement plan with 5% company matching
Generous paid time off, company holidays, and paid parental leave
100% Company-paid life and disability insurance
Flexible work arrangements, where applicable
Professional development and learning opportunities
Employee Assistance Program (EAP) and wellness resources

Global Equal Opportunity Statement SNUC Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, barrier-free environment for all employees and applicants.

All employment decisions, including recruitment, hiring, promotion, compensation, and development, are based strictly on business needs, job requirements, merit, and individual qualifications. We evaluate all candidates without regard to:

Race, Color, Ethnicity, Nationality, or Ethnic/National Origin (including membership of the Traveller Community)
Gender, Gender Identity, Gender Expression, or Sex (including pregnancy, childbirth, or related medical conditions)
Sexual Orientation, Civil, Marital, or Partnership Status, Family Status, or Carer Responsibilities
Religious Beliefs, Creed, Political Opinion, or Community Background (including Protestant, Catholic, or Neither)
Disability, Medical Condition, or Genetic Information
Age, Veteran/Military Status, Current Unemployment Status, Social Origin, or Union Membership/Industrial Activity
Or any other status protected by applicable federal, state, national, or local laws across our operating locations in the United States, the Republic of Ireland, and the United Kingdom.

Accommodations & Accessibility SNUC Systems is committed to providing reasonable accommodations and workplace adjustments in accordance with applicable local laws. If you require assistance or a reasonable accommodation at any stage of the recruitment process due to a disability or specific requirement, please contact our Human Resources team at HR@snuc.com.

Notice to Recruiters and Agencies SNUC prefers to recruit candidates directly, rather than through a third-party recruiter or agency. Do not submit or present your candidate(s) through any means (e-mail, fax, phone, mail, verbal referral) to SNUC or any employee of SNUC. In the case of candidate(s) submitted or presented to SNUC by a recruiter or agency without a signed agreement in place for the specific position or without a specific open requisition, SNUC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. To request consideration as a Recruiting Vendor, please contact our recruiting department.

Apply About employer

Report this job