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Partner Manager
WITHIN
Long Island City, NY · 43-01 22nd Street Suite 602 Long Island City, NY
As Partner Manager, you'll keep our referral partners engaged, make it easy for them to send us intros, connect people across our network, and bring on new referral partners every month.…
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State of Kansas
KS
- $24.04 USD / hour
Staff who operate a motor vehicle must possess a valid Kansas driver’s license
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The Talent Development Manager leads the design and delivery of enterprise learning, leadership development, performance management, and succession programs and manages the talent…
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Hamilton, OH
- From $37 USD / hour
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NC
RN, PACE
NeighborHealth Corporation
United States
- $40 to $60 USD / hour
Current BLS certification required
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United States
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Sr Program Manager
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New York City, NY
- $217,539 to $219,500 USD / year
PayPal, Inc. seeks Sr Program Manager in New York, NY
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Director, Technical Programs
PayPal, Inc.
Austin, TX
- $245,398 to $330,500 USD / year
…engineering programs with business goals. Manage and mentor program managers and engineering teams. Monitor program performance and drive continuous improvement. Communicate program status…
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Electrical Engineer II or Electrical Engineer III
Duke Energy Kentucky, Inc
Union, KY · Florence, IN · Cincinnati, OH
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications
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Software QA Engineer IV
Applied Materials
Billerica, MA · Billerica
…of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more…
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SF
Direct Support Professional
Services for the Underserved
Remote, United States
- $20 USD / hour
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe…
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SF
Direct Support Professional
Services for the Underserved
Remote, United States
- $20 USD / hour
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe…
Added 1 min ago
SF
Direct Support Professional
Services for the Underserved
Remote, United States
- $20 USD / hour
Services for the UnderServed (S:US) is hiring Direct Support Professionals (DSPs) to support people with intellectual/developmental disabilities in living their best life in a safe…
Added 1 min ago
SF
Direct Support Professional (Day Habilitation)
Services for the Underserved
Remote, United States
- $20 USD / hour
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Supplier Quality Engineer (Remote)
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Remote, United States
Qualifications You Must Have:
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Accelerated Leadership Development Program Manager (Remote)
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Qualifications You Must Have
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Principle Simulation Systems Engineer Onsite
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United States
Qualifications You Must Have
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Customer Service Engineering Manager (Onsite)
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Qualifications You Must Have:
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Sr. Manager, Inventory Compliance
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United States
Qualifications You Must Have
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Creative Program Manager, Integrated Marketing
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The Creative Program Manager, Integrated leads a program within the integrated workstream for Xfinity's in-house creative team, running multi-channel campaigns from brief to delivery.
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Senior Regional Manager – Manufacturing Engineering-LCE
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Beatrice, NE · Bloomington, MN · Windom, MN · Iron Mountain, MI · Batesville, AR
- $138,600 to $185,700 USD / year
Ensures appropriate standards and documentation in support of manufacturing process are complete and maintained in the region according to global standards and expectations
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BCBA Clinical Supervisor (Telehealth) - Statewide, AZ (BCS)
Intermountain Centers
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Arizona Level One Fingerprint Clearance Card (must possess upon hire and maintain throughout employment) · CPR, First Aid & AED certification, if required (must possess upon hire and maintain throughout employment)
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BCBA Clinical Supervisor (Telehealth) - Statewide, AZ (BCS)
Intermountain Centers
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Arizona Level One Fingerprint Clearance Card (must possess upon hire and maintain throughout employment) · CPR, First Aid & AED certification, if required (must possess upon hire and maintain throughout employment)
Added 1 min ago
SA
Aircraft Heavy Maintenance Parts Coordinator - JAX
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JACKSONVILLE, FL
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Regional Veterinarian Medical Director - Los Angeles
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…choose what's best for their practice, while we customize the support. We pride ourselves on maintaining open communication and collaboration resulting in innovative solutions to advance…

Snipes

Desktop Support Analyst

Bensalem, PA, United States

Apply on snp98.rec.pro.ukg.net About employer

Applications open in a new tab.

Job details

Experience: 3 to 5 years of desktop support, service desk, field support, or related end-user computing experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

SNIPES Desktop Support Analyst

Hybrid

Bensalem, PA

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.

At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it’s sponsorships or developing grassroots projects – we prioritize giving back to the community in everything we do.

SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.

Overview

Reporting to the Manager of POS Support, the Desktop Support Analyst provides Tier 1 and Tier 2 support for Windows-based endpoints, peripherals, mobile devices, and business applications across office, distribution center, and retail locations. The role focuses on diagnosing and resolving desktop incidents, preparing and deploying devices, supporting modern Windows operating systems, maintaining accurate asset and ticket records, and delivering a positive end-user experience. Familiarity with Point of Sale (POS) software or prior retail technology experience is a plus.

Responsibilities

Provide onsite and remote desktop support for corporate, distribution center, and retail users across multiple locations.
Triage, assign, document, prioritize, and resolve incidents and service requests through the IT service management platform while meeting established service-level expectations.
Install, configure, upgrade, and troubleshoot Windows 10 and Windows 11 desktops, laptops, and related operating system components.
Perform workstation imaging, software deployment, device replacement, user profile migration, hardware break/fix, and new-hire or offboarding setup activities.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office desktop applications.
Troubleshoot endpoint connectivity issues involving wired and wireless networks, TCP/IP, DNS, DHCP, VPN, printers, docks, monitors, scanners, and other peripherals.
Support user accounts, security groups, workstation joins, password resets, and basic access issues within an Microsoft Active Directory and Entra ID environment.
Apply operating system updates, approved software patches, endpoint security controls, and standard configuration changes in coordination with Infrastructure and Security teams.
Support mobile devices and device enrollment for iPhone, iPad, and Android devices as required.
Assist with store technology, including POS workstations, receipt printers, barcode scanners, payment-related peripherals, RF handheld devices, and back-office equipment.
Escalate application, network, server, security, and vendor issues with complete troubleshooting notes and clear business impact.
Maintain accurate hardware and software inventory, asset assignments, support documentation, knowledge articles, and problem records.
Coordinate with hardware, software, telecommunications, and application vendors to resolve incidents and complete replacements or repairs.
Provide clear user guidance and basic training on supported hardware, Windows features, and business applications.
Participate in technology refreshes, store openings, rollouts, upgrades, and other desktop support projects as assigned.

Qualifications

3 to 5 years of desktop support, service desk, field support, or related end-user computing experience.
Hands-on experience supporting Windows 10 and Windows 11 in a business environment.
Strong troubleshooting skills for desktop and laptop hardware, operating systems, application software, printers, peripherals, and network connectivity.
Working knowledge of Microsoft Active Directory, Microsoft 365 applications, and common endpoint management or remote-support tools.
Understanding of TCP/IP, DNS, DHCP, wireless networking, VPN connectivity, and basic network troubleshooting.
Experience documenting work in a ticketing system and managing multiple priorities in a fast-paced support environment.
Ability to communicate technical information clearly to users with different levels of technical knowledge.
Ability to work independently, collaborate with technical teams, and provide professional customer service.

Preferred Qualifications

Understanding of or previous experience supporting Point of Sale (POS) software and store technology.
Prior experience in a retail, multi-site, warehouse, or distribution center environment.
Experience with Microsoft Intune, Windows Autopilot, endpoint deployment tools, remote support platforms, or mobile device management.
Experience supporting barcode scanners, RF handheld devices, receipt printers, thin clients, or other retail peripherals.
Familiarity with basic macOS, iOS, and Android support.
Relevant certifications such as CompTIA A+, Microsoft 365 Certified: Endpoint Administrator Associate, or comparable technical training.

Cultural Success Factors

Enthusiasm for the brand
Consumer Obsessed
Innovative Mindset
Collaborative nature
Skillful communicator
Data-Driven Decision Making
Adaptable and Flexible
Disciplined and self-motivated

Benefits with SNIPES

Generous Employee Discount
Paid Holidays
Summer Hours
Hybrid work schedule
PTO (Paid Time Off)
Bonus Plan
Affordable Health Insurance
Retirement Contributions

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.

Apply on snp98.rec.pro.ukg.net About employer

More about this job

Skills

Point of sale
IT service management
Troubleshoot
Microsoft 365
Microsoft Outlook
Microsoft Teams
Microsoft Office
DNS
DHCP
VPN
Microsoft Active Directory
Barcode
Office equipment
Troubleshooting
Documentation
Microsoft Windows
Work independently
Customer service
Mobile device management
Apple macOS
A+
Decision making
Adaptability

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Work requirements

Jobs in the United States