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Manager - Special Populations
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Jet Aviation Staffing - Chief Pilot - Part 135 - Commutable (San Antonio, TX)
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Medical Assistant (Bilingual Spanish Preferred)
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Clinical Medical Assistant
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Project Manager-MEP Large Commercial Construction Projects
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Added 10 mins ago
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Mechanical Engineer Level 4/5
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ON
Mortgage Sales Mgr, Regional
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- $100,000 USD / year
The Mortgage Sales Manager, Regional develops and executes plans for the achievement of mortgage sales volume in their assigned markets through traditional retail channels. The Regional…
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Trust Service Center Mgr, Sr
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- $81,700 to $165,100 USD / year
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Smurfit Westrock

Technical Trainer

Sioux City, IA, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

The Technical Coordinator leads site training and certification activities to ensure operators and craft employees develop and sustain the technical capability required to meet safety, quality, and performance targets. Reporting to the Site General Manager with a dotted-line relationship to Operations Learning & Development, this role serves as a primary training partner to site leadership and team members. The position exercises independent judgment in assessing skill proficiency, providing coaching and performance feedback, administering certification requirements, and driving continuous improvement in training content and delivery.

Key Responsibilities

Plan and deliver and oversee technical training and qualification activities to achieve timely, compliant certification of team members.

Partner with Operations Learning & Development and site leadership to design and execute onboarding and new-hire integration plans.

Support training metrics and governance by tracking, evaluating, and reporting effectiveness using established standards, audits, and learning systems; recommend corrective actions as needed.
Direct and assign work to employees during training and certification activities, including determining training priorities and adjusting assignments based on operational needs
Develop, maintain, and continuously improve site learning content (e.g., SOPs, guided workflows, and technical job aids) to support operational standardization.
Serve as a trusted advisor to trainees and site leaders by building strong working relationships and influencing safe, high-quality work practices.
Support talent selection by evaluating candidate capabilities, contributing to structured interviews, and providing recommendations to hiring leaders.
Lead technical evaluation of candidates and provide hiring recommendations that are relied upon by management in selection decisions
Ensure training support is aligned to business needs, including flexibility to provide coaching or qualification activities outside standard hours when required; reinforce site safety culture.
Exercise authority to remove employees from work assignments when safety or performance concerns are identified, and initiate appropriate follow-up actions
Maintain trainer qualifications (e.g., Train-the-Trainer) and lead day-to-day administration of certification processes to ensure consistency and compliance.
Provide performance input and documentation that is relied upon by management in decisions related to employee progression, qualification status, and overall employment
Perform other responsibilities, projects, and continuous-improvement initiatives as assigned to support site priorities.

Impact on the Business

Improve operational performance by accelerating skill development and reducing time to certification.
Drive training efficiencies that reduce risk, eliminate unnecessary cost, and support continuous improvement.

Qualifications and Capabilities

Core Competencies

Demonstrated ownership for outcomes, with the ability to set priorities, execute independently, and deliver results in a fast-paced environment
Strong judgment and problem-solving skills; able to assess proficiency gaps, determine appropriate interventions, and take appropriate action
Ability to exercise independent judgment in directing and evaluating employees. Program-management capability to plan, coordinate, and govern training/certification activities across multiple work areas
Data-driven approach: able to define measures of effectiveness, analyze trends, and communicate insights and risks to leaders
Working knowledge of safety, quality, and compliance expectations in manufacturing; able to reinforce standards and escalate issues appropriately

Technical Experience

Experience leading technical training, facilitation, coaching, and/or on-the-job instruction in a manufacturing or industrial environment
Experience administering qualification or certification processes (e.g., training plans, checklists, skill assessments, documentation, and audit readiness) preferred
Familiarity with learning management systems and training recordkeeping; ability to maintain accurate data and generate routine metrics/reporting
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Forms) with the ability to create clear training materials and communicate updates to stakeholders

What We Offer

A culture grounded in integrity, respect, accountability, and excellence
Comprehensive training and development opportunities
Competitive compensation aligned with skills and experience
Career growth with a global packaging company focused on sustainability, safety, and inclusion

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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More about this job

Skills

Coaching
Reporting
Regulatory compliance
Documentation
Process improvement
Problem solving
Program management
Learning management systems
Recordkeeping
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

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