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Added 1 day ago
SI
Pier Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
San Pedro, CA
- $19 USD / hour
· Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 19 days ago
Assistant Supervisor
SMS INTERNATIONAL SHORE OPERATIONS INC
Miami, FL
Added 19 days ago
Supervisor - Port of Miami
SMS INTERNATIONAL SHORE OPERATIONS INC
Miami, FL
Added 19 days ago
Assistant Supervisor
SMS INTERNATIONAL SHORE OPERATIONS INC
Seattle, WA
Added 19 days ago
Assistant Supervisor
SMS INTERNATIONAL SHORE OPERATIONS INC
New York, NY · Brooklyn, NY
Added 19 days ago
Lead
SMS INTERNATIONAL SHORE OPERATIONS INC
Philadelphia, PA
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 19 days ago
Supervisor
SMS INTERNATIONAL SHORE OPERATIONS INC
Philadelphia, PA
Added 19 days ago
Lead
SMS INTERNATIONAL SHORE OPERATIONS INC
Cape Canaveral, FL
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 19 days ago
Lead
SMS INTERNATIONAL SHORE OPERATIONS INC
Jacksonville, FL
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 29 days ago
Supervisor - Holland America Line (Port Everglades)
SMS INTERNATIONAL SHORE OPERATIONS INC
Fort Lauderdale, FL
Added 29 days ago
Supervisor - Princess Cruises (Port Everglades)
SMS INTERNATIONAL SHORE OPERATIONS INC
Fort Lauderdale, FL
Added 29 days ago
Pier Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
Cape Canaveral, FL
· Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 29 days ago
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
Orlando, FL
Added 29 days ago
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
New York, NY · Queens, NY
Added 29 days ago
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
Newark, NJ
Added 29 days ago
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
Baltimore, MD
Added 29 days ago
Pier Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
New York, NY · Brooklyn, NY
· Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 29 days ago
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
Kenner, LA
Added 29 days ago
SI
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
Seattle, WA
- $25 USD / hour
3-5 cruise days per week
Added 29 days ago
SI
Pier Agent - Holland America, MSC, Princess and Virgin Voyages
SMS INTERNATIONAL SHORE OPERATIONS INC
Seattle, WA
- $25 USD / hour
· Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 29 days ago
SI
Pier Agent @ Philadelphia Port
SMS INTERNATIONAL SHORE OPERATIONS INC
Philadelphia, PA
- $18.5 USD / hour
Added 29 days ago
SI
Pier Agent - Norwegian and Oceania Cruise Lines, MSC and Virgin
SMS INTERNATIONAL SHORE OPERATIONS INC
Seattle, WA
- $25 USD / hour
· Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 29 days ago
SI
Pier Agent @ Flynn Cruiseport Terminal
SMS INTERNATIONAL SHORE OPERATIONS INC
Boston, MA
- $20 USD / hour
· Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 29 days ago
Pier Agent - Margaritaville At Sea Cruise
SMS INTERNATIONAL SHORE OPERATIONS INC
Riviera Beach, FL
Must have open availability, rotating schedule every other day · Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
Added 29 days ago
SI
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC
Fort Lauderdale, FL
- $16 to $16.5 USD / hour

SMS INTERNATIONAL SHORE OPERATIONS INC

Pier Agent

San Diego, CA, United States

$20 USD / hour

Apply on workforcenow.adp.com About employer

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Job details

Pay: $20 USD / hour
Posting language: English
Posted: Sep 16, 2026

Original job description

Now hiring for 2026/2027 season!

Perfect position to earn extra income for retirees, students or just locals who would enjoy welcoming cruise guests to the Port of San Diego.

Benefits Provided:

Fun servicing Norwegian Cruise Line
Part Time position
Weekend availability is required!
Pay rate of $20.00 per hour
Strong computer/tablet skills preferred

Basic Purpose:

This is a fast paced, high energy position requiring a enthusiastic, efficient and professional image. Agents working for SMS International Shore Operations US, Inc., direct and assist cruise guests in all aspects of shore-side operations as assigned. This position may include, but is not limited to meeting and greeting guests, computerized pier check-in along with assisting airport and hotel guest with transfers to and from the port.

Job Duties & Responsibilities:

· Guides the flow of traffic throughout the terminal, including: secure areas, walkways, check–in areas, gangways and elevators/escalators and direct guests accordingly. · Answers general questions in an accurate and pleasant manner and provides pertinent information regarding boarding and sailing; takes the initiative to assist guests. · Escorts guests requiring wheelchair assistance throughout the terminal during embarkation and debarkation. · Assists guests with locating luggage and completing lost luggage forms, when necessary. · Reviews and verifies validity of all travel documents presented by guests for check-in. · Inputs guest travel information using the registration system and checks in each guest upon arrival. Ensures required information is accurately processed and/or paperwork is completed. · Provides guests with stateroom keys and pertinent boarding information, according to department manual and training. · Performs other job related duties as assigned.

Education:

· High School Diploma or equivalent.

Experience:

· Minimum of one-year experience in a customer service/logistics environment, preferably in the travel industry.

Knowledge, Skills & Abilities:

· Demonstrated ability to communicate in English, sufficient to provide information and answer general questions. · Knowledge of, or ability to learn practical computer skills to accurately register guests and navigate screens to perform computer based functions. · Good organizational and customer service skills. · Ability to work effectively in a multi-tasked, fast-paced environment in front of large groups. · Required to be available on weekends, after hours, and on short notice, as requested by management.

Work Conditions/ Physical Demands:

· Position includes frequent standing, walking, lifting, pushing and pulling for up to 6 hour increments on average. · Ability to safely maneuver wheelchairs; includes pushing and pulling guests on wheelchairs through all terminal areas and up and down ramps. · Ability to physically transfer or assist passengers in/out of wheelchair, whose weight is approximately 100-300 lbs. · Ability to stoop, kneel, bend, crouch, lift or carry. · Position is exposed to indoor/outdoor work environment at piers and terminal locations under varying weather conditions. · Flexibility to work hours ranging from 5:00am – 4:00pm or until ships departures; includes weekdays, weekends and holidays in various ports as assigned. · Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Customer service
Logistics
Provide information
Computer skills
Check in guests
Assist passengers

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