Facilities Operations Manager

Operations Manager: Ideal candidate will have management experience in either of these areas: parks/outdoor spaces management, facilities operations, landscaping/groundskeeping mgr. This is an outdoors position.

Salary: $76K, plus annual bonus, weekly pay, pay advance before payday, great benefits!

Work Schedule: Wed - Sun; 1pm - 8:30pm

Join us in making a difference in YOUR community! Be the change you want to see in your community -- lead our team to create a vibrant and welcoming downtown experience!

Are you a leader with 5-7 years of experience in facilities operations management, hospitality/tourism management, event management, or public spaces administration? Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of approximately 5 employees, and a passion for creating a great experience.

What's in it for you?

• Impact: What we do directly impacts YOUR community. You'll be at the forefront of creating a welcoming and vibrant downtown experience.
• Growth: Opportunities for professional development and career advancement.
• Team Culture: Join a positive, skilled, and dependable team where you'll create a work family, not just a schedule.
• Innovation: Lead a team of innovators to continually improve the quality of our program and visitor experience.

Key Responsibilities:

• Hiring and training a positive, skilled, and dependable team.
• Adjusting the deployment of resources to match changing needs.
• Identifying and solving problems to improve program quality.
• Procuring and managing inventory of supplies and equipment.
• Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
• Hands-on working management in the field to provide coaching, mentoring, and continuous training.

Ideal Candidate Traits:

• Has a solid work history with at least 5-7 years of management experience in the industry or similar.
• Has supervised a team of 5+ people.
• Outgoing, positive, and personable.
• Enjoys working outside in varying weather conditions.
• Is a problem solver and innovator.
• Strong communication and narration abilities.
• Understands Quality Assurance and exceeds client and team expectations.

Career Growth: Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an ambassador.

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma Required, College or Extended Education preferred
• Minimum of 5 years Management Experience within facility ops, parks, or landscaping/groundskeeping.
• Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude.
• Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
• Ability to work in extreme weather.
• Excellent Communication Skills
• Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.