National Programs Assistant

Summary The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Audience Engagement, Learning and Public Engagement, National Museum of the American Latino (NMAL), Under Secretary for Museums and Culture, Smithsonian Institution (SI). Duties The National Programs Assistant supports the development and implementation of bilingual (English/Spanish) educational and public programs, as well as related resources, that advance the priorities and objectives of NMAL’s national learning and public engagement initiatives.

In this position, you will:

• Assist in planning, coordinating, and supporting educational, cultural and public programs.
• Provide administrative and logistical support for events, meetings, travel, and program operations.
• Maintain program records, registration information, schedules, and related documentation.

• Communicate effectively with participants, community partners, volunteers, and other stakeholders by providing high-quality customer service and collaborating closely with internal teams and colleagues.

• Assist with program delivery and outreach efforts, develop educational activities, and collect and analyze evaluation and attendance data to support program effectiveness.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as experience supporting programmatic, operational, or administrative activities; coordinating multiple priorities; maintaining records and documentation; providing customer service; and communicating effectively with internal and external stakeholders.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Or Education: 1 full academic year of related graduate level education

OR

Superior academic achievement

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

Education There is no basic education requirement.

Requirements

Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. How you will be evaluated Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:

• Program Coordination
• Administrative Support
• Attention to Detail
• Customer Service
• Program Support

BASIS OF RATING: Once the announcement closes, your application will be automatically evaluated and rated by the system and a Human Resources Specialist. To determine if you are qualified for this job, a review of your application and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If, after the Human Resources Specialist reviews your resume and/or supporting documentation, a determination is made that the score you have received is not a true reflection of your qualifications and/or experience, your score can and will be adjusted to more accurately reflect the information you provided that support your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Veterans Employment Opportunities Act (VEOA): If you are applying for a VEOA appointment, you must be a veteran and must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible.

Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:

• Primary Appointing Authorities for Career and Career-Conditional Appointments
• Hiring Authorities for Veterans
• People with Disabilities

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

You may preview questions for this vacancy.

Benefits

The Federal Government offers a comprehensive benefits package.

Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.

Flexible Spending Accounts - https://www.fsafeds.com/ Health Insurance - http://www.opm.gov/insure/health/index.asp Leave - http://www.opm.gov/oca/leave/index.asp Life Insurance - http://www.opm.gov/insure/life/index.asp Long Term Care Insurance - http://www.ltcfeds.com Retirement Program - https://www.opm.gov/retirement-services/

How to apply Click on the "Apply Online" button on the upper right side of the page.

Please Note:

• You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
• Your resume must be no more than two (2) pages.
• You may submit required documents by uploading them online during the application process. The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
• If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

Other information This position is included in the bargaining unit.

NOTE: Requires fluency in both written and spoken English and Spanish, as well as the flexibility to work occasional evenings, weekends, and holidays.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.