Jobs in the United States

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Senior Solutions Engineer
Bluestaq US External
Washington, DC · CO
Bluestaq is seeking a Solutions Engineer to join our Growth organization as a customer-facing technical advisor and owner of the technical customer relationship. You will work alongside…
Added 1 min ago
Software Engineer II
Guidewire Software, Inc. (US)
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As Full-Stack Software Engineer II in Guidewire’s Product Development & Operations (PDO) organization, you will build and evolve core Application Platform capabilities that power the…
Added 1 min ago
Pipeline Technician
NGL Shared Services, LLC
Carlsbad, NM
Must have the ability to make quick, wise and effective decisions
Added 4 mins ago
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Senior Platform Engineer - Microsoft
Trupanion
Seattle
- $145,000 to $155,000 USD / year
The Microsoft Platform Engineer serves as the technical SME and solution owner for our Microsoft 365 E5 and endpoint management ecosystem. This role will own the design, implementation,…
Added 4 mins ago
Facility Manager/Building Engineer
DUNES GOLF & BEACH CLUB
MYRTLE BEACH, SC
The Facility Manager & Building Engineer is responsible for the comprehensive maintenance, operation, and reliability of all physical assets across the Club’s built environment. This…
Added 6 mins ago
RD
Mechanical Engineering Lead Tech - 3rd Shift
Rosen's Diversified, Inc
Long Prairie, MN
- $22.85 to $30.85 USD / hour
Investigate and evaluate machinery and equipment used by Long Prairie Packing to diagnose faulty operation and reporting conclusions to the lead engineer to ensure continued operations.
Added 6 mins ago
Senior Software Engineer - Security
Crusoe
San Francisco, CA
The Crusoe Cloud Software Development team is seeking a passionate and experienced Senior Software Engineer specializing in Linux Kernel Security. This critical role is essential in…
Added 6 mins ago
Software Engineer, AI Quality & Evaluation
Bask Health
Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
Added 6 mins ago
Software Engineer, AI Platform
Bask Health
Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
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ML Systems Engineer
Bask Health
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Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
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ML Platform Engineer, Evaluation Systems
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Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
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Machine Learning Engineer, Search & Discovery
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Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
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Machine Learning Engineer, Personalization
Bask Health
Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
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Machine Learning Engineer, Evaluation & Reliability
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Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
Added 6 mins ago
Junior Applied AI Engineer
Bask Health
Remote, United States
…storefronts, patient experiences, clinical workflows, pharmacy operations, and commerce tools. As we continue building AI-powered capabilities, we're looking for an early-career engineer…
Added 6 mins ago
Deployment Engineer, Merchant Solutions
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Remote, United States
We're looking for a Deployment Engineer, Merchant Solutions to help merchants successfully implement, configure, and launch technical solutions using Bask Health's platform.
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Applied ML Engineer, Care Experience
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Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
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Applied ML Engineer, Agents & Automation
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Remote, United States
We're looking for an Applied ML Engineer, Agents & Automation to design, build, and deploy intelligent systems that automate complex workflows across Bask Health's telehealth platform.
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Applied AI Engineer, Patient Experience
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Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
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AI Product Engineer, Clinical & Pharmacy Workflows
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Remote, United States
You'll collaborate with product managers, engineers, clinical stakeholders, and pharmacy operations teams to understand real workflows and translate those requirements into practical…
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Senior Engineering Manager
Post Holdings Inc.
Lakeville, MN
- $117,407 to $183,154 USD / year
You will partner across engineering, operations, finance, and business leadership to evaluate opportunities, build multi-year capital plans, and keep critical initiatives moving. The role…
Added 6 mins ago
AI Evaluation Engineer
Bask Health
Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
Added 6 mins ago
AI Engineer, Merchant Copilots
Bask Health
Remote, United States
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
Added 6 mins ago
NETWORK SYSTEMS ENGINEER, SR.
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The Network Systems Engineer, Sr. will possess extensive technical knowledge and demonstrated experience designing, implementing, securing, and optimizing complex enterprise network…
Added 6 mins ago
Sr. Cybersecurity Engineer
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The Senior Cybersecurity Engineer designs, implements, and improves security controls that protect the organization's systems, cloud environments, networks, applications, AI-enabled…

Smiths Group

Customer Reliability Engineer - Pipeline

Pasadena, TX, United States

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

No Sponsorship available for this position. Entry-Level candidates will be considered. This position requires moderate travel; a company car will be provided. The Customer Reliability/Pipeline Support Engineer requires heavy interacting with manufacturing/industrial customers; this engineer is a "hands-on" position with key customer-facing professional responsible for managing engineering review, troubleshooting efforts, technical discussions offering reliability improvement solutions and ensuring industrial customers are well trained with our products and services. This role serves as a key liaison between customers and internal teams to ensure exceptional field service support, equipment reliability improvement, technical alignment and customer satisfaction.

Responsibilities include but not limited to the following:

Facilitate all Tear-Down & Inspection report initiatives for Texas and Oklahoma pipeline operators Participate in pipeline operator Root Cause Failure Analysis initiatives Provide technical support for field commissioning efforts, equipment installation in field/pump shops and field troubleshooting support requests from pipeline operators Assist local account management with I-Project and seal design projects per pipeline operator requests Manage ServiceMax for pipeline operators utilizing our reliability software package Compile KPI’s per various pipeline operator demand and customer engagement with focus on performance reliability, bad actor equipment lists, repair cycle times, etc. Assist with facilitating pipeline operator training for Texas and Oklahoma pipeline operators. Training focuses on pipeline functional groups to include reliability engineering, maintenance and operations.

Qualifications

Bachelor’s degree in engineering required, Mechanical Engineering degree preferred. Minimum 2 years of Engineering experience with customer interfacing preferred Proficiency with Microsoft Office applications and skillset to learn internal John Crane engineering software Ability to interpret technical documentation, blueprints, and product specifications. Strong communication, relationship-building, and conflict-resolution skills. Excellent analytical, organizational, and problem-solving abilities. Ability to manage multiple priorities and work effectively across cross-functional teams. Demonstrated leadership, mentoring, and collaboration capabilities. Experience in working with culturally diverse stakeholders in a global organization is preferred. #ZR Additional Information

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

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More about this job

Skills

Troubleshooting
Customer service
Inspection
Technical support
ServiceMax
Mechanical engineering
Microsoft Office
Documentation
Communication skills
Relationship building
Conflict resolution
Problem solving
Leadership
Coaching
Collaboration

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Work requirements

Jobs in the United States