Jobs in the United States

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Added 1 min ago
Chief Engineer
Complete Building Services
Fairfax, VA
The Chief Engineer provides hands-on technical leadership and supervision for the daily operation, maintenance, and repair of building systems serving a 118-acre healthcare campus…
Added 1 min ago
Business Development Representative
ServiceNow
Boston, MA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Area VP, Sales
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Staff Software Engineer, Support Technology
Anthropic
San Francisco, CA · New York City, NY · Seattle, WA
…and fix the root cause. The best experience is one where a customer never has to ask for…
Added 2 mins ago
System Development Engineer, Release Engineering and System Test
Amazon Data Services, Inc.
Cupertino, CA
…with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct,…
Added 3 mins ago
Mechanical Engineer
Oshkosh Corporation
Bradenton, FL
…personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest…
Added 5 mins ago
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Field Service Engineer
Actalent
Brisbane, CA
- $45 to $62.5 USD / hour
Candidates must be comfortable with extended travel assignments.Schedule: Must be available for day, night, weekend, and rotating shifts
Added 6 mins ago
Electrical & Software PVT Engineer
Ford Motor Company
Wayne, MI
…Engineering (VOME), Supplier Technical Assistance (STA), and Ford Customer Service Division…
Added 6 mins ago
AI Agent Engineer (Controls)
Ford Motor Company
Redford, MI
As an AI Agent Engineer (Controls), you build those agents: how they plan an investigation, which tools and data they use, and how they explain what they found. You will work on site at…
Added 7 mins ago
Project Engineer Senior - Roush Products Group
Roush Enterprises
Livonia, MI
Added 7 mins ago
Health & Human Services - Technical Engineer
Deloitte US
Charlotte, NC · Columbus, OH · Dayton, OH · Louisville, KY · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies,…
Added 7 mins ago
PTME CAFM & Investment Efficiency Machining Supervisor
Ford Motor Company
Dearborn, MI
…Manager will report to the Global Machining and Casting Chief…
Added 7 mins ago
ESE Reliability Engineer
Ford Motor Company
Dearborn, MI
…Manufacturing, Product Development, Purchasing, Marketing, Sales and…
Added 7 mins ago
Product Development Engineer - Structures & Isolation
Ford Motor Company
Dearborn, MI
Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week
Added 7 mins ago
Machine Learning Engineer
Ford Motor Company
Dearborn, MI
…makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support, key decision makers can act in meaningful, positive ways. Join…
Added 7 mins ago
Electrified Powertrain Control Systems Engineer
Ford Motor Company
Dearborn, MI
This position is hybrid with a requirement to be onsite four or more days per week
Added 7 mins ago
Audio Tuning Engineer
Ford Motor Company
Dearborn, MI
This position is hybrid with a requirement to be onsite four or more days per week
Added 7 mins ago
HIL System Engineer
Ford Motor Company
Dearborn, MI
…Manufacturing, Product Development, Purchasing, Marketing, Sales and…
Added 7 mins ago
Vehicle Structures Architecture Engineer
Ford Motor Company
Dearborn, MI
Currently, we are seeking a Vehicle Structures Architecture Engineer candidate for our Dearborn, Michigan location that has a technical background in Body-in-White (BIW) Structures, with a…
Added 7 mins ago
Technical Support Engineer- Commercial Chillers
Trane Technologies
Grand Rapids, MI
As a Technical Support Engineer , you will provide technical support for the startup, operation and service of Trane Commercial Chiller equipment. Excellent customer service skills and…
Added 7 mins ago
Field Service Engineer III
ThermoFisher Scientific
Detroit, MI
As an experienced Field Service Engineer, you will serve as a trusted technical resource for our customers, providing advanced troubleshooting, delivering exceptional service, and ensuring…
Added 7 mins ago
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Mechanical Engineer - Non Oily Waste (Part-time)
Noblis
Lansing, MI
- Part-time
…evaluation, acquisition, engineering, systems integration, in-service and fleet engineering with cybersecurity, comprehensive logistics, and life-cycle savings. Noblis is looking to hire a…
Added 7 mins ago
Distribution Design Engineer - Lansing
Insight Global
Lansing, MI
A company is looking for a Distribution Design Engineer to join their team. This engineer will aide in the upgrades of a major energy providers distribution grids. They will be in charge of…
Added 7 mins ago
Manufacturing Engineer - Grand Rapids, MI
Amphenol Borisch Technologies
Grand Rapids, MI
Problem solves and recommends solutions for internal production issues and customer design issues
Added 7 mins ago
Quality Engineer
Amphenol Borisch Technologies
Grand Rapids, MI
We are recruiting for aQuality Engineerwho is responsible to ensure customer requirements are planned and implemented during the purchasing, inspection, and launching of products. The…

Smiths Group

Customer Reliability Engineer - Pipeline

Pasadena, TX, United States

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

No Sponsorship available for this position. This position requires moderate travel; a company car will be provided. The Customer Reliability/Pipeline Support Engineer requires heavy interacting with manufacturing/industrial customers; this engineer is a "hands-on" position with key customer-facing professional responsible for managing engineering review, troubleshooting efforts, technical discussions offering reliability improvement solutions and ensuring industrial customers are well trained with our products and services. This role serves as a key liaison between customers and internal teams to ensure exceptional field service support, equipment reliability improvement, technical alignment and customer satisfaction.

Responsibilities include but not limited to the following:

Facilitate all Tear-Down & Inspection report initiatives for Texas and Oklahoma pipeline operators Participate in pipeline operator Root Cause Failure Analysis initiatives Provide technical support for field commissioning efforts, equipment installation in field/pump shops and field troubleshooting support requests from pipeline operators Assist local account management with I-Project and seal design projects per pipeline operator requests Manage ServiceMax for pipeline operators utilizing our reliability software package Compile KPI’s per various pipeline operator demand and customer engagement with focus on performance reliability, bad actor equipment lists, repair cycle times, etc. Assist with facilitating pipeline operator training for Texas and Oklahoma pipeline operators. Training focuses on pipeline functional groups to include reliability engineering, maintenance and operations.

Qualifications

Bachelor’s degree in engineering required, Mechanical Engineering degree preferred. Minimum 2 years of Engineering experience with customer interfacing preferred Proficiency with Microsoft Office applications and skillset to learn internal John Crane engineering software Ability to interpret technical documentation, blueprints, and product specifications. Strong communication, relationship-building, and conflict-resolution skills. Excellent analytical, organizational, and problem-solving abilities. Ability to manage multiple priorities and work effectively across cross-functional teams. Demonstrated leadership, mentoring, and collaboration capabilities. Experience in working with culturally diverse stakeholders in a global organization is preferred. #ZR Additional Information

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

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More about this job

Skills

Troubleshooting
Customer service
Inspection
Technical support
ServiceMax
Mechanical engineering
Microsoft Office
Documentation
Communication skills
Relationship building
Conflict resolution
Problem solving
Leadership
Coaching
Collaboration

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Work requirements

Jobs in the United States