Jobs in the United States

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Added 30 mins ago
AVP Growth Analytics
Unum Group
Portland, ME
The leader must develop and grow a multidisciplinary team spanning Data Science, Data Engineering, Business Intelligence, and Marketing Analytics Operations. Success requires deep B2B…
Added 30 mins ago
EG
Program Manager
Eliassen Group
Augusta, ME
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 36 mins ago
EG
Program Manager
Eliassen Group
Helena, MT
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 41 mins ago
EG
Program Manager
Eliassen Group
Baton Rouge, LA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 50 mins ago
EG
Program Manager
Eliassen Group
Des Moines, IA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
Systems Operations Manager - Platform Front Line
Wells Fargo
CHANDLER, AZ
This leader will be accountable for developing a strong, capable organization that consistently delivers against operational objectives while improving the reliability, efficiency, and…
Added 1 hour ago
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Technical Support Engineer (Dedrone)
TEKsystems
Mesa, AZ
- $27 to $29 USD / hour
Research and identify solutions to resolve software and hardware issues
Added 1 hour ago
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Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
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Phoenix, AZ
- $24.05 to $63 USD / hour
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Added 1 hour ago
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Phoenix, AZ
…turnkey in-house capabilities with design assistance, as well as engineering applications and automated control…
Added 1 hour ago
EG
Program Manager
Eliassen Group
Phoenix, AZ
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
Software Engineer, AI Products - MCP Manager
Usercentrics
NY · New York, NY
3 or more years of professional software engineering experience building and shipping production web applications.
Added 1 hour ago
Customer Success Manager, AI Products - MCP Manager
Usercentrics
NY · New York, NY
Route technical issues to our Sales Engineer, and to engineering when needed, with clear context and reproduction steps, and keep customers informed until they are resolved.
Added 1 hour ago
Security Analyst
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Indianapolis, IN
Key responsibilities include administering the enterprise Vulnerability Management Program (VMP), serving as primary technical POC for our MSSP, triaging multi-source security alerts,…
Added 1 hour ago
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Program Manager
Eliassen Group
Honolulu, HI
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
HVAC Technician
Trane Technologies
Maitland, FL
Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
Added 1 hour ago
Product Development Engineer
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Sunrise, FL
…love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work…
Added 1 hour ago
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Talent Acquisition Business Partner
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…identifying, attracting, and engaging highly qualified talent across engineering, technical, and business functions. Your expertise in sourcing passive candidates, leveraging market…
Added 1 hour ago
Engineering Technician V
J&J Family of Companies
Jacksonville, FL
Demonstrates mastery and is considered an expert/leader for key machine and/or software competencies across the entire site.
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Clinical Associate
Abbott
Jacksonville, FL
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 1 hour ago
Quality Engineer - Production Quality
GE Aerospace
Jacksonville, FL
Work with Manufacturing Engineering, Design Engineering, Sourcing, Supplier Quality, and Operations to meet program schedule, cost, and quality goals.
Added 1 hour ago
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Program Manager
Eliassen Group
Tallahassee, FL
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
EU
EOL Testing Technician
Experis USA
Hayward, CA
- $40 to $44 USD / hour
Our client, a leader in autonomous mobility, is seeking an EOL Testing Technician to join their team. As an EOL Testing Technician, you will be part of the End-of-Line (EOL) team supporting…
Added 1 hour ago
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Senior Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $165,600 to $331,200 USD / year
Cloud Infrastructure Automation and Optimization (CIAO) is the software team that delivers tools, automation, and AI to enable fast, predictable delivery of datacenter capacity, and safe,…
Added 1 hour ago
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Principal Product Designer - CTJ - Secret
Microsoft
United States
- $142,800 to $304,200 USD / year
As a design leader, you will set direction across complex initiatives, influence multidisciplinary partners, mentor designers, and remain hands-on where it matters most. You will work…
Added 1 hour ago
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Senior Construction Project Management
Microsoft
TX · San Antonio, TX · San Antonio
- $116,900 to $222,600 USD / year
Collaborates and contributes needed technical knowledge to internal teams (e.g., Engineering, Operations, Center for International Social Science Research [CISSR], Commercial Software…

Smiths Group

Customer Reliability Engineer or Technical Specialist

Swedesboro, NJ, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries

Job Description

The Customer Reliability Engineer or Technical Specialist works on-site at a customer facility, participating in activities with the customer to comply with the partnership agreement. The role makes independent seal and equipment evaluations, selections and recommends with oversight from the account manager and/or regional engineer. Also, this role may lead one or more customer reliability personnel at a customer facility.

Responsibilities include but not limited to the following:

Reviews customer applications proactively and makes specific recommendations for MTBR improvement with over site from the salesman and/or the regional engineer. Analyzes and evaluates specific customer applications. Then submits to salesman and/or regional engineer recommendations for improvement via the John Crane Application Data Information Sheet for approval. Directs the installation and commissioning of mechanical seals and their auxiliary support systems.
Observes, collects, and evaluates customer data while working with the account manager and/or regional engineer. Then reports seal program’s results utilizing John Crane’s current reliability management software, e.g. ServiceMax.
Maintains John Crane's equipment survey. Communicates orally and in writing with customers, company personnel, and vendors while providing counseling, recommendations, and technical assistance. May include making technical presentations to customers or management with over site from the account manager or the regional engineer.
Provides customer training for maintenance and operations personnel as required. Assists customer with the Management of Change process. Collects new equipment data sheets from customer’s project engineers for review by the account manager and/or regional engineer.

The candidate must be willing and able to travel as needed to support assignments.

Qualifications

Bachelor's degree in engineering, ME preferred. Highschool or GED required
Experience with mechanical seals, rotating equipment and basic engineering principles applied to perform work assignments in addition to PC and software knowledge.
Previous participation in continuous improvement activities including but not limited to Kaizen, SMED, and Lean activities or equivalent.
Strong knowledge of personal computers, MS Office, and machining practices.
Moderate level of understanding of the financial aspects of a manufacturing operation.
Capable of handling multiple priorities simultaneously in a high-stress environment.
Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
Effective written and verbal business communications
Ability to complete tasks in a timely and efficient manner.
Ability to work flexible hours including weekends as needed to meet business demands.
Experience working in a diverse environment with a global company is a plus.

Job grade and compensation will be determined based on qualifications and relevant experience. Additional Information All your information will be kept confidential according to EEO guidelines. #ZR

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

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More about this job

Skills

ServiceMax
Counselling
Presentation skills
Engineering principles
Process improvement
Microsoft Office
Machining
Leadership
Interpersonal skills

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