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DevOps Engineer
LIGHTFEATHER IO LLC
Alexandria, VA
- $120,000 to $125,000 USD / year
LightFeather is currently seeking a DevOps Engineer to join our team. In this role, you will be responsible for the operations, maintenance, and optimization of multiple platforms. You will…
Added 1 min ago
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Principal Software Engineer, VP
State Street
Burlington, MA
- $120,000 to $202,500 USD / year
We are seeking a Principal Software Engineer (Vice President) with deep Java expertise to serve as a recognized technical authority within Charles River Development (a State Street…
Added 2 mins ago
Senior Staff Privacy Engineer - Moveworks
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…Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most…
Added 2 mins ago
API Engineer
Amivero
UNAVAILABLE
We’re looking for an exceptional API Platform Engineer who enjoys solving hard integration problems and building reliable data systems in secure cloud environments.
Added 5 mins ago
Automation Engineer
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San Antonio, TX
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Machine Learning Engineer
Amazon.com Services LLC
Seattle, WA · Arlington, VA · New York, NY
- Deliver ML features end to end: system design, implementation, testing, deployment and operations
Added 5 mins ago
Sr. Machine Learning Engineer
Amazon.com Services LLC
Seattle, WA · Arlington, VA · New York, NY
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
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Development Program Manager - Acoustics Engineering SME
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Irving, TX
…standards, regulatory compliance, community noise mitigation, reliability, and operational performance throughout the project…
Added 9 mins ago
Data Engineer
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Philadelphia, PA · Jersey City, NJ · NY · Whitehouse Station, NJ
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Added 11 mins ago
AI & ML Ops Engineer
Fairview Health Services
Minneapolis, MN
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Cloud & AI Deployment Engineer
Fairview Health Services
Minneapolis, MN
The Cloud & AI Deployment Engineer designs, implements, and supports assigned Azure cloud infrastructure and deployment capabilities for AI and machine-learning solutions in partnership…
Added 11 mins ago
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Product Engineer - Pumps
Pentair
Apex, NC
- $82,300 to $152,800 USD / year
We have an opportunity for a Product Engineer - Pumps - to join our Apex, NC team. You will serve as a technical resource to Product Management, Sales, Customer Service, Operations, and…
Added 12 mins ago
Software Engineer
TX · Peoria, IL
The Finance Services Division is seeking a Software Engineer to help build, enhance, and operate an enterprise reporting and intelligence platform. This role combines full-stack application…
Added 16 mins ago
SO
IT Software Engineer IV
State of Idaho
Boise, ID
- $41.43 to $46.61 USD / hour
Troubleshoot and resolve highly complex application, integration, and production issues impacting critical business operations.
Added 17 mins ago
Senior Software Engineer (Institutional, Financing)
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Washington, DC
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 17 mins ago
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Network Operations Engineer
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Java Full Stack Engineer with Spring boot/AWS Experience
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As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
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Staff AI & Data Engineer – Databricks
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Washington, DC
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 20 mins ago
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Electrical Engineer, Power Generation
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San Francisco, CA
- $257,000 to $327,000 USD / year
…generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and…
Added 20 mins ago
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Maintenance Engineer
GPAC
New Hope, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 20 mins ago
UG
Senior Principal AI/ML Product Engineer- Full Stack
UnitedHealth Group
Boston, MA
- $184,600 to $316,500 USD / year
…building it so that it runs without them. The Sr Principal AI/ML Engineer works as one team with product, design, clinical, and operations partners, and with great Optum Health engineering…

Smiths Group

Customer Reliability Engineer or Technical Specialist

Swedesboro, NJ, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries

Job Description

The Customer Reliability Engineer or Technical Specialist works on-site at a customer facility, participating in activities with the customer to comply with the partnership agreement. The role makes independent seal and equipment evaluations, selections and recommends with oversight from the account manager and/or regional engineer. Also, this role may lead one or more customer reliability personnel at a customer facility.

Responsibilities include but not limited to the following:

Reviews customer applications proactively and makes specific recommendations for MTBR improvement with over site from the salesman and/or the regional engineer. Analyzes and evaluates specific customer applications. Then submits to salesman and/or regional engineer recommendations for improvement via the John Crane Application Data Information Sheet for approval. Directs the installation and commissioning of mechanical seals and their auxiliary support systems.
Observes, collects, and evaluates customer data while working with the account manager and/or regional engineer. Then reports seal program’s results utilizing John Crane’s current reliability management software, e.g. ServiceMax.
Maintains John Crane's equipment survey. Communicates orally and in writing with customers, company personnel, and vendors while providing counseling, recommendations, and technical assistance. May include making technical presentations to customers or management with over site from the account manager or the regional engineer.
Provides customer training for maintenance and operations personnel as required. Assists customer with the Management of Change process. Collects new equipment data sheets from customer’s project engineers for review by the account manager and/or regional engineer.

The candidate must be willing and able to travel as needed to support assignments.

Qualifications

Bachelor's degree in engineering, ME preferred. Highschool or GED required
Experience with mechanical seals, rotating equipment and basic engineering principles applied to perform work assignments in addition to PC and software knowledge.
Previous participation in continuous improvement activities including but not limited to Kaizen, SMED, and Lean activities or equivalent.
Strong knowledge of personal computers, MS Office, and machining practices.
Moderate level of understanding of the financial aspects of a manufacturing operation.
Capable of handling multiple priorities simultaneously in a high-stress environment.
Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
Effective written and verbal business communications
Ability to complete tasks in a timely and efficient manner.
Ability to work flexible hours including weekends as needed to meet business demands.
Experience working in a diverse environment with a global company is a plus.

Job grade and compensation will be determined based on qualifications and relevant experience. Additional Information All your information will be kept confidential according to EEO guidelines. #ZR

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

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Skills

ServiceMax
Counselling
Presentation skills
Engineering principles
Process improvement
Microsoft Office
Machining
Leadership
Interpersonal skills

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