Jobs in the United States

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Added 1 min ago
Sr. ETS Controls Technician
Cornerstone Building Brands
Houston, TX
…delivering high-quality building solutions across its manufacturing…
Added 1 min ago
Sr. ETS Controls Technician
Cornerstone Building Brands
Salt Lake City, UT
…delivering high-quality building solutions across its manufacturing…
Added 1 min ago
Global Principal Senior Specialist Solution Architect - Lightwell
Red Hat, LLC
Remote, United States
We are seeking an Solution Architect with deep Java/Python engineering roots and specialized expertise in Red Hat Lightwell to lead technical sales, client architecture, and partner…
Added 1 min ago
NOSC Analyst
BAE Systems
Sterling, VA
…government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides…
Added 1 min ago
Network Engineer (Expert)
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Sterling, VA
…government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides…
Added 1 min ago
Systems Engineer (Linux or Cloud) Expert
BAE Systems
Sterling, VA
…supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including…
Added 1 min ago
Supervisor Production - 2nd Shift
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…key part of the ongoing success of one of Ireland’s leading engineering…
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Senior Manager : Supply Network Design & Operations , Manual Tooth Brush
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The Sr Manager, Supply Network Design & Operations, MTB is responsible for new product development, network strategy design, and global sourcing strategies for Manual Toothbrushes.This role…
Added 2 mins ago
IT Ops Spec
Sorenson Communications, LLC
Salt Lake City, UT
…is expected to professionally engage in systematic customer support while providing advanced communications for technology, operations, and enterprise…
Added 3 mins ago
Supplier Quality Engineer II
Abbott Laboratories
Minnetonka, MN
support in the selection of suppliers. Develops acceptance criteria for materials. Monitors supplier performance to drive
Added 3 mins ago
Senior Network Engineer
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…with considerable independent judgment. Oversee the physical network footprint across the campus (MDF/IDF rooms, structured cabling, hardware deployment) and coordinate local "Hands & Feet"…
Added 3 mins ago
M
I&C Engineer
modis
Houston, TX
- $100,000 to $130,000 USD / year
Support OPCC development and quantity take-offs
Added 4 mins ago
ASIC Test Development Engineer
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San Jose, CA
…units, and release the test program to production. You will support pattern generation/debugging, identify gaps in test coverage, and design and implement new tests to improve coverage. You…
Added 4 mins ago
Business Operations Manager (Onsite)
Cisco
San Jose, CA
…excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality…
Added 4 mins ago
Network Engineer III
Athena Information Technology
Atlanta, GA
This is a hands-on senior engineering role for someone with deep expertise in Cisco networking, Palo Alto security platforms, Aruba wireless technologies, SD-WAN connectivity, and…
Added 6 mins ago
YH
Data Center Hardware Technician - Lockport, NY (on-site)
Yahoo Holdings Inc.
United States
- $59,250 to $123,125 USD / year
…and dedicated technicians and engineers. We work together to support a diverse IT infrastructure in one of the greenest, most advanced data centers in the…
Added 6 mins ago
Senior Corporate Counsel - HealthCare
Jabil Inc.
St. Petersburg/Tampa, FL
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of…
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Quality Automation Engineer (SDET) - Multiple Positions
Equifax, Inc.
Saint Louis, MO
…through new and existing applications, systems architecture, network systems and applications infrastructure. Conduct quality control tests in order to ensure full compliance with specified…
Added 7 mins ago
Network Engineer
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SMS is seeking a Network Engineer with an active Secret clearance to manage mission-critical voice and data networks for our Air Force District of Washington / National Capital Region…
Added 7 mins ago
AB
Senior Security Engineer
Absolute Business Solutions Corp
Bethesda, MD
- $110,000 to $225,000 USD / year
…environments, strengthening vulnerability management, security engineering, RMF and ATO support, continuous monitoring, and operational…
Added 7 mins ago
Staff Site Reliability Engineer, InfraSec
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NY
…runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate securely at scale without…
Added 7 mins ago
Senior Site Reliability Engineer, InfraSec
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Dallas, TX
…Infrastructure Security (InfraSec) team sits within Site Reliability Engineering (SRE) in the CTO organization. We are an engineering team dedicated to building the security infrastructure,…
Added 9 mins ago
AI
Network and Security Engineer, Defense
Applied Intuition
Sunnyvale, CA
- $150,000 to $200,000 USD / year
- Design and implement security architectures that support IL5/IL6 accreditation, including network segmentation, encryption in transit (MACsec, IPsec, CSfC-style layered encryption), PKI,…
Added 9 mins ago
Logistics Manager, Ford Energy
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Lead transportation network planning across inbound logistics, warehousing, and outbound shipping, aligning routing, equipment, shipping standards, DOT hazardous material, inventory…
Added 9 mins ago
SI
Critical Facilities Technician
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Ellendale, ND · Fargo, ND · Aberdeen, SD
- $43.78 to $47.38 USD / hour
Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and…

Smiths Group

Customer Reliability Engineer or Technical Specialist

Swedesboro, NJ, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries

Job Description

The Customer Reliability Engineer or Technical Specialist works on-site at a customer facility, participating in activities with the customer to comply with the partnership agreement. The role makes independent seal and equipment evaluations, selections and recommends with oversight from the account manager and/or regional engineer. Also, this role may lead one or more customer reliability personnel at a customer facility.

Responsibilities include but not limited to the following:

Reviews customer applications proactively and makes specific recommendations for MTBR improvement with over site from the salesman and/or the regional engineer. Analyzes and evaluates specific customer applications. Then submits to salesman and/or regional engineer recommendations for improvement via the John Crane Application Data Information Sheet for approval. Directs the installation and commissioning of mechanical seals and their auxiliary support systems.
Observes, collects, and evaluates customer data while working with the account manager and/or regional engineer. Then reports seal program’s results utilizing John Crane’s current reliability management software, e.g. ServiceMax.
Maintains John Crane's equipment survey. Communicates orally and in writing with customers, company personnel, and vendors while providing counseling, recommendations, and technical assistance. May include making technical presentations to customers or management with over site from the account manager or the regional engineer.
Provides customer training for maintenance and operations personnel as required. Assists customer with the Management of Change process. Collects new equipment data sheets from customer’s project engineers for review by the account manager and/or regional engineer.

The candidate must be willing and able to travel as needed to support assignments.

Qualifications

Bachelor's degree in engineering, ME preferred. Highschool or GED required
Experience with mechanical seals, rotating equipment and basic engineering principles applied to perform work assignments in addition to PC and software knowledge.
Previous participation in continuous improvement activities including but not limited to Kaizen, SMED, and Lean activities or equivalent.
Strong knowledge of personal computers, MS Office, and machining practices.
Moderate level of understanding of the financial aspects of a manufacturing operation.
Capable of handling multiple priorities simultaneously in a high-stress environment.
Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
Effective written and verbal business communications
Ability to complete tasks in a timely and efficient manner.
Ability to work flexible hours including weekends as needed to meet business demands.
Experience working in a diverse environment with a global company is a plus.

Job grade and compensation will be determined based on qualifications and relevant experience. Additional Information All your information will be kept confidential according to EEO guidelines. #ZR

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

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More about this job

Skills

ServiceMax
Counselling
Presentation skills
Engineering principles
Process improvement
Microsoft Office
Machining
Leadership
Interpersonal skills

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