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Accounting Specialist

  • Rockford, IL, United States

$22 to $28 USD / hour

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Job details

Pay
$22 to $28 USD / hour
Experience
Minimum of 2 years of experience in accounting, accounts receivable, billing, customer service, office administration, or a related field
Posting language
English
Posted

Original job description

Description Fueling Growth | Powering Performance Who We Are:At Smith Energy, we fuel more than homes and businesses. We power communities through dependable service, strong customer relationships, and a commitment to operational excellence. For generations, our team has built a reputation for providing safe, reliable energy solutions while delivering the personalized service our customers have come to expect.

Our success is driven by dedicated employees who take pride in their work, support one another, and strive to make a positive impact every day. We foster a collaborative environment where teamwork, accountability, and continuous improvement are valued, and where every employee plays an important role in supporting our customers and growing our business.

If you're looking for an opportunity to join a stable, customer-focused organization where your contributions matter and your growth is encouraged, we'd love to hear from you.

Position Summary:

We are seeking a detail-oriented and customer-focused Accounting Specialist to support the daily financial and operational activities of the business. This position plays a critical role in ensuring the accuracy of customer accounts, billing processes, invoice management, payment processing, and accounts receivable activities.

The ideal candidate will possess strong organizational skills, exceptional attention to detail, and the ability to effectively manage multiple priorities in a fast-paced environment. Success in this role requires a commitment to accuracy, excellent customer service skills, and the ability to collaborate effectively across departments.

The Role - What A Day In The Life Looks Like:

Accounts Receivable & Billing

  • Process and maintain customer billing, invoicing, and account documentation
  • Apply customer payments accurately and timely to appropriate accounts
  • Monitor customer balances and assist with collections activities as needed
  • Research and resolve billing discrepancies, account concerns, and payment issues
  • Maintain accurate customer account records and supporting documentation
  • Assist with account reconciliations and reporting activities

Customer Service & Account Support

  • Serve as a primary point of contact for customer inquiries related to accounts, invoices, payments, and services
  • Provide prompt, professional, and accurate responses to customer requests
  • Work collaboratively with internal teams to resolve customer concerns and ensure exceptional service
  • Maintain strong relationships with customers through effective communication and problem-solving

Operational & Administrative Support

  • Process fuel orders and related operational paperwork accurately and efficiently
  • Enter, maintain, and update information within company systems and databases
  • Prepare and distribute documentation, reports, and correspondence as needed
  • Support departmental processes by ensuring records are complete, organized, and compliant with company standards

Required Qualifications - What You Bring To The Table:

  • High School Diploma or equivalent
  • Minimum of 2 years of experience in accounting, accounts receivable, billing, customer service, office administration, or a related field
  • Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook
  • Understanding of basic accounting procedures and accounts payable/receivable processes
  • Strong attention to detail with a commitment to accuracy
  • Ability to prioritize multiple responsibilities and meet deadlines
  • Ability to work independently while contributing to a collaborative team environment

Benefits - What We Offer:

  • Full medical, dental, vision, and other Insurance options
  • Paid time off (PTO) & federal holidays
  • 401(k) with up to 3% company match
  • Stable and growing organization with a strong reputation in the communities we serve
  • Collaborative and team-oriented work environment

Why Smith Energy:

At Smith Energy, we know that great companies are built by great people. That's why we're committed to creating a workplace where employees feel supported, respected, and empowered to make an impact. When you join Smith Energy, you're not just taking a job; you're becoming part of a team that values collaboration, accountability, and service excellence. We believe in investing in our people, providing opportunities to grow, and recognizing the contributions that help drive our success every day.

Whether you're assisting customers, supporting operations, or helping maintain accurate financial records, your work matters. You'll have the opportunity to build meaningful relationships, contribute to a strong team culture, and play an important role in an organization that keeps businesses and communities running.

Smith Energy is an Equal Opportunity Employer

More about this job

Skills

  • Accounts receivable
  • Organizational skills
  • Attention to detail
  • Customer service
  • Documentation
  • Research
  • Account reconciliation
  • Reporting
  • Communication skills
  • Problem solving
  • Administrative support
  • Provide documentation
  • Office administration
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Accounts payable
  • Meet deadlines
  • Work independently

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