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Added 1 min ago
Associate Consultant
TD SYNNEX Corporation
Remote, United States
Associate Consultants participate as core members of consulting engagement teams and are expected to independently perform research, analyze data, develop business insights, formulate…
Added 1 min ago
RB
Warehouse Associate- Part time
Renewal by Andersen of Boise
Boise, ID
- $21 to $24 USD / hour
- Part-time
Drive company box trucks as needed to support business operations
Added 1 min ago
Accounts Receivable Specialist
Kimley-Horn
West Palm Beach, FL
4+ years of relevant experience in accounts receivable, collections, project accounting, financial operations or paralegal work involving contracts, collections, litigation support, or…
Added 1 min ago
Regional VP of Operations
Cogir Management, USA Inc
United States
We seek a Regional Vice President of Operations to support a group of assigned senior living communities in our Washington Region. The RVPO will be responsible for the direct day-to-day…
Added 1 min ago
O-
Sales Associate
Orangetheory - Franchise #0320
San Antonio, TX
- $15 to $17 USD / hour
The Sales Associate is responsible for supporting front-line studio operations and delivering an exceptional member experience at every interaction within AFG HoldCo studios. This role…
Added 1 min ago
Financial Administrator
IET Corp
Hollywood, MD
The Financial Administrator provides administrative and clerical support to the finance department. This entry-level position assists with daily financial operations, recordkeeping, data…
Added 1 min ago
CU
HVCWC Taste NY Marketing & Operations Coordinator - Central Valley, NY
Cornell Univ (NYS Colleges & Exper Sta)
United States
- $23.39 USD / hour
The Cornell Cooperative Extension Sullivan County Hudson Valley Catskills Welcome Center (HVCWC) & Taste NY Marketing & Operations Coordinator provides marketing, clerical and…
Added 2 mins ago
RN II-Orthopedics
NemoursCareerSite
Jacksonville, FL
The RN II is responsible for program development and management. The RN II is responsible for the smooth day-to-day operations and administration of the program including running the…
Added 2 mins ago
Paralegal
Farmers Electric Cooperative
Greenville, TX
Focus heavily on transactional matters, supporting corporate in-house legal operations
Added 3 mins ago
SA
Lube and Tire Technician
Sun Auto Tire and Service
Fairview Heights, IL
- $16 to $19 USD / hour
…hands-on maintenance, inspection, documentation, safety, and shop operations skills while learning from more experienced technicians. This experience can support growth toward more advanced…
Added 3 mins ago
SA
Lube and Tire Technician
Sun Auto Tire and Service
Quincy, IL
- $16 to $19 USD / hour
…hands-on maintenance, inspection, documentation, safety, and shop operations skills while learning from more experienced technicians. This experience can support growth toward more advanced…
Added 3 mins ago
MS/Device Technician
Tallahassee Memorial Healthcare
Tallahassee, FL
MS [Medicus Select]/Practice Administrator I (job code (JC): 821001), II (JC: 8211101), III (JC: 821201); or MS/Operations Manager (JC: 820601)
Added 3 mins ago
Teammate (Retail Associate)
Rally House
Greenfield, WI
…consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a…
Added 3 mins ago
Teammate (Retail Associate)
Rally House
Missouri City, TX
…consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a…
Added 3 mins ago
Teammate (Retail Associate)
Rally House
Manhattan, KS
…consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a…
Added 3 mins ago
Clinician Charge / Medical Surgical Registered Nurse / RN
Emory Healthcare
Atlanta, GA
The RN Clinician Charge plans, coordinates, and directs the daily operations of a specific shift on a clinical unit, providing formal clinical leadership at the point of care.
Added 3 mins ago
Associate Business Analyst/Business Analyst - Public Sector
GAIC Great American Insurance Company
Remote, United States
The Public Sector Division is hiring an Associate Business Analyst/Business Analyst! This role supports claims administration, reporting, quality assurance, technology initiatives, and…
Added 3 mins ago
SP
Physical Therapy Associate PRN
Shoreline Post Acute
Toledo, OH
- $34 to $40 USD / hour
…growth. Whether you're providing direct care or supporting our operations, your contributions are deeply valued and make a lasting impact on the lives of our residents and their…
Added 4 mins ago
Public Safety Training Program Manager
CHS Children's Hospital and Health System, Inc.
Milwaukee, WI
…orientation and ongoing education, and partners with leaders to support staff development, emergency preparedness, and organizational safety…
Added 4 mins ago
02304 Assistant Store Manager
Sally
Albuquerque, NM
…optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and…
Added 4 mins ago
Weigh & Dispense Associate III
Fujifilm
Research Triangle Park, NC
The Weigh and Dispense Associate III is primarily responsible for the preparation and kitting of consumable and raw materials for cGMP process execution in Manufacturing. This role involves…
Added 4 mins ago
02964 Assistant Store Manager
Sally
Albuquerque, NM
…optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and…
Added 4 mins ago
Facilities Supervisor
Ultium Cells LLC
Spring Hill, TN
…management, staff, and external contractors to facilitate smooth operations and timely resolution of facility-related issues. Ultimately, this position ensures that the work environment…
Added 4 mins ago
Personal Banker Associate I
Fifth Third Bank, National Association
Sarasota, FL
…on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates…
Added 4 mins ago
Financial Center Manager Associate - Sarasota
Fifth Third Bank, National Association
Sarasota, FL
…on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a…

SMI Management, LLC

IT System Administrator

San Antonio, TX, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

The System Administrator is responsible for the administration, automation, and support of the company’s managed file transfer (MFT) environment and the scripting and integrations that securely move data between SMI, its clients, and its partners. This individual designs, builds, schedules, monitors, and troubleshoots file transfer jobs and workflows; develops scripts and automation that improve reliability and reduce manual effort; and ensures that data is transferred accurately, securely, and on time in accordance with contractual obligations and applicable security requirements. This individual participates in technical research and development to enable continuing innovation within the infrastructure and may also assist project teams with technical issues. These activities include the definition of needs, benefits, and technical strategy; research and development within the project; technical analysis and design; and support of IT operations staff in executing, testing, and rolling out solutions. Other duties may be assigned.

Key Functions/Responsibilities

Administer and support the enterprise managed file transfer (MFT) platform, including user accounts, trading partners, certificates and keys, schedules, and system configuration.
Design, develop, test, deploy, and maintain file transfer jobs and workflows integrating internal systems, clients, and vendors using SFTP, REST APIs, and SQL database connections.
Develop and maintain automation scripts (Python and PowerShell) for file handling, data processing, reporting, and routine administrative tasks.
Monitor file transfer activity; troubleshoot failed or delayed transfers; perform root-cause analysis; and ensure timely file delivery in accordance with service-level commitments.
Onboard and support clients, vendors, and trading partners, including connectivity testing, credential and key exchanges, and firewall/network coordination.
Follow ITIL service management best practices, including incident, problem, and change management processes.
Provide Tier II/III escalation support for service desk tickets and complex enterprise system issues.
Support scanning equipment and check printing operations.
Provide technical support for project implementations and system deployments.
Collaborate with IT management and cross-functional teams while maintaining awareness of contractual obligations for supported business lines.
Plan, organize, and prioritize work activities to ensure uninterrupted operations.

Knowledge Of

Managed file transfer (MFT) concepts, methodologies, and platforms.
File transfer protocols and security technologies, including SFTP, FTPS, HTTPS, REST APIs, PGP encryption, SSH keys, and TLS certificates.
Scripting and automation languages, including Python and PowerShell.
Microsoft Windows 11 operating systems.
Computer hardware, software, operating systems, and peripheral devices.
ITIL service management principles and practices.
Modern office practices, procedures, and equipment.
Departmental and organizational policies and procedures.
Standard testing and quality assurance methodologies.
Effective oral and written communication practices.
Interpersonal communication techniques utilizing tact, patience, and professionalism.

Ability To

Communicate effectively both verbally and in writing.
Demonstrate professionalism, respect, and courtesy when interacting with colleagues and customers.
Plan, prioritize, and organize work effectively.
Work independently with minimal supervision when required.
Collaborate effectively as a member of a team.
Develop, test, troubleshoot, and maintain scripts and file transfer workflows.
Analyze system logs and diagnose failures across applications, networks, and partner connections.
Create and maintain clear, accurate technical documentation.
Handle sensitive and regulated information in compliance with security policies and standards.
Meet strict deadlines and operational timelines.
Manage corporate and project resources efficiently.
Successfully balance multiple priorities in a fast-paced environment.
Adapt work schedules to support testing, maintenance, deployments, and implementations.
Participate in on-call support rotations and provide after-hours assistance.
Perform scheduled evening and weekend work as required.
Travel as needed to support business operations.

Education & Experience

Associate degree or higher in Information Technology, Computer Science, or a related field required.
Minimum of three (3) years of experience in IT support, systems administration, or a related technical role preferred.
Experience with managed file transfer administration, scripting, and automation preferred.
CFTP (Certified File Transfer Professional) certification required or must be obtained within the first 90 days of employment.
Experience working within ITIL-based service desk or help desk environments preferred.

Technical Skills & Tools

Managed File Transfer (MFT) platforms and related technologies.
File transfer protocols and security solutions, including SFTP, FTPS, REST APIs, PGP encryption, and SSH key management.
Scripting and automation tools, including Python and PowerShell.
IT Service Management (ITSM) platforms and ticketing systems.
Microsoft Office applications.

We are a Drug-Free Workplace. We are an Equal Opportunity Employer.

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