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Site Supervisor Warehouse
Allied Universal
El Paso, TX
…profitability, and quality assurance of uniformed services for a client’s…
Added just now
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Account Executive
Direct Communications
ROCKLAND, ID
- $21 USD / hour
service renewals and identifying upsell/cross-sell opportunities.
Added 1 min ago
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Part Time (30 Hours) Associate Banker, Iowa City Branch, Iowa City, IA
JPMC page
Iowa City, IA
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 1 min ago
JP
Part Time (30 Hours) Associate Banker, Iowa City Branch, Iowa City, IA
JPMC page
Iowa City, IA
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 1 min ago
XI
Part-time Weekend SQL Server DBA
Xtivia Inc
Remote, United States
- $35 to $55 USD / hour
- Part-time
Admin Tasks: Accurately recording ticket and timesheet entries for client billing.
Added 1 min ago
Associate Consultant
TD SYNNEX Corporation
Remote, United States
Associate Consultants participate as core members of consulting engagement teams and are expected to independently perform research, analyze data, develop business insights, formulate…
Added 2 mins ago
Architecture - Project Manager (Science & Technology)
HOK
New York, NY
Fosters a commitment to external and internal client service.
Added 3 mins ago
Union Concierge - 95 Wall
UDR
New York, NY
GENERAL SUMMARY OF DUTIES: Maintain company customer service standards within the community. Completes various administrative functions associated with residents’ needs, leasing, and…
Added 3 mins ago
Operations Healthcare Supervisor - Shreveport, LA
ACT
Shreveport, LA
…negotiation skills who are self-driven and motivated to meet company service and client goals. This position will require excellent communication, interpersonal skills, and the ability to…
Added 4 mins ago
L
Counter Sales Associate 1
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Hyannis, MA
- $22 to $26 USD / hour
Provide excellent customer service via face to face, phone calls and e-mails.
Added 4 mins ago
Seasonal Merchandising Associate
KDS Kohl's, Inc.
United States
Client facing retail or service industry experience
Added 4 mins ago
Seasonal Merchandising Associate
KDS Kohl's, Inc.
United States
Client facing retail or service industry experience
Added 4 mins ago
02304 Assistant Store Manager
Sally
Albuquerque, NM
…associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the…
Added 4 mins ago
02964 Assistant Store Manager
Sally
Albuquerque, NM
…associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the…
Added 5 mins ago
Preferred Relationship Manager Associate
Fifth Third Bank, National Association
West Bloomfield, MI · Farmington Hills, MI
…customers and mass affluent prospects. Proactively contact and service customers in the sales and service of bank products, conduct needs-based assessment of the prospective and existing…
Added 5 mins ago
H
Freight Handler / Unloader/ Warehouse Associate 1st Shift
humano
Solon, OH
- $18 USD / hour
· The ability to meet fast-paced Client service, productivity goals and standards
Added 5 mins ago
SS
Front Desk Sales Associate
SEV SKIN
Cincinnati, OH
- $16.5 to $18.5 USD / hour
We are seeking a sales-driven Front Desk Sales Associate who is passionate about creating exceptional client experiences. As the first and last point of contact for our clients, you will…
Added 5 mins ago
SS
Front Desk Sales Associate
SEV SKIN
Minneapolis, MN
- $16.5 to $18.5 USD / hour
We are seeking a sales-driven Front Desk Sales Associate who is passionate about creating exceptional client experiences. As the first and last point of contact for our clients, you will…
Added 5 mins ago
CI
HP Retail Sales Representative
Companies, Inc.
Columbia, SC
- $17 USD / hour
Become a Part-Time HP Retail Sales Associate!
Added 5 mins ago
Certified Dietary Manager
Healthcare Services Group, Inc.
RICHMOND, VA
Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
Added 6 mins ago
A
Buyer
Actalent
Billerica, MA
- $40 to $50 USD / hour
Associate degree or bachelors degree, or equivalent combination of education and relevant experience.
Added 6 mins ago
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Electrical Technician
Actalent
San Francisco, CA
- $22 to $28 USD / hour
…services and a ClearlyRated Best of Staffing® winner for both client and talent…
Added 6 mins ago
A
Lab Technician
Actalent
Lancaster, PA
- $18 to $19.5 USD / hour
Associate's or Bachelor's degree in Biology, Microbiology, Chemistry, Food Science, Environmental Science, or a related field preferred but not required.
Added 6 mins ago
A
Quality Control Laboratory Technician
Actalent
Horn Lake, MS
- $22 to $27 USD / hour
Associate or bachelors degree in food science, chemistry, biology, microbiology, or a related field is preferred.
Added 7 mins ago
AS
DSP- Community Coach
Anthesis Services
Ontario, CA
- $22.5 to $23.5 USD / hour
…social, physical and intellectual growth, as well as assist each client in skill development for community integrated employment. Community Coaches are responsible for soliciting,…

SMI Management, LLC

IT System Administrator

San Antonio, TX, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

The System Administrator is responsible for the administration, automation, and support of the company’s managed file transfer (MFT) environment and the scripting and integrations that securely move data between SMI, its clients, and its partners. This individual designs, builds, schedules, monitors, and troubleshoots file transfer jobs and workflows; develops scripts and automation that improve reliability and reduce manual effort; and ensures that data is transferred accurately, securely, and on time in accordance with contractual obligations and applicable security requirements. This individual participates in technical research and development to enable continuing innovation within the infrastructure and may also assist project teams with technical issues. These activities include the definition of needs, benefits, and technical strategy; research and development within the project; technical analysis and design; and support of IT operations staff in executing, testing, and rolling out solutions. Other duties may be assigned.

Key Functions/Responsibilities

Administer and support the enterprise managed file transfer (MFT) platform, including user accounts, trading partners, certificates and keys, schedules, and system configuration.
Design, develop, test, deploy, and maintain file transfer jobs and workflows integrating internal systems, clients, and vendors using SFTP, REST APIs, and SQL database connections.
Develop and maintain automation scripts (Python and PowerShell) for file handling, data processing, reporting, and routine administrative tasks.
Monitor file transfer activity; troubleshoot failed or delayed transfers; perform root-cause analysis; and ensure timely file delivery in accordance with service-level commitments.
Onboard and support clients, vendors, and trading partners, including connectivity testing, credential and key exchanges, and firewall/network coordination.
Follow ITIL service management best practices, including incident, problem, and change management processes.
Provide Tier II/III escalation support for service desk tickets and complex enterprise system issues.
Support scanning equipment and check printing operations.
Provide technical support for project implementations and system deployments.
Collaborate with IT management and cross-functional teams while maintaining awareness of contractual obligations for supported business lines.
Plan, organize, and prioritize work activities to ensure uninterrupted operations.

Knowledge Of

Managed file transfer (MFT) concepts, methodologies, and platforms.
File transfer protocols and security technologies, including SFTP, FTPS, HTTPS, REST APIs, PGP encryption, SSH keys, and TLS certificates.
Scripting and automation languages, including Python and PowerShell.
Microsoft Windows 11 operating systems.
Computer hardware, software, operating systems, and peripheral devices.
ITIL service management principles and practices.
Modern office practices, procedures, and equipment.
Departmental and organizational policies and procedures.
Standard testing and quality assurance methodologies.
Effective oral and written communication practices.
Interpersonal communication techniques utilizing tact, patience, and professionalism.

Ability To

Communicate effectively both verbally and in writing.
Demonstrate professionalism, respect, and courtesy when interacting with colleagues and customers.
Plan, prioritize, and organize work effectively.
Work independently with minimal supervision when required.
Collaborate effectively as a member of a team.
Develop, test, troubleshoot, and maintain scripts and file transfer workflows.
Analyze system logs and diagnose failures across applications, networks, and partner connections.
Create and maintain clear, accurate technical documentation.
Handle sensitive and regulated information in compliance with security policies and standards.
Meet strict deadlines and operational timelines.
Manage corporate and project resources efficiently.
Successfully balance multiple priorities in a fast-paced environment.
Adapt work schedules to support testing, maintenance, deployments, and implementations.
Participate in on-call support rotations and provide after-hours assistance.
Perform scheduled evening and weekend work as required.
Travel as needed to support business operations.

Education & Experience

Associate degree or higher in Information Technology, Computer Science, or a related field required.
Minimum of three (3) years of experience in IT support, systems administration, or a related technical role preferred.
Experience with managed file transfer administration, scripting, and automation preferred.
CFTP (Certified File Transfer Professional) certification required or must be obtained within the first 90 days of employment.
Experience working within ITIL-based service desk or help desk environments preferred.

Technical Skills & Tools

Managed File Transfer (MFT) platforms and related technologies.
File transfer protocols and security solutions, including SFTP, FTPS, REST APIs, PGP encryption, and SSH key management.
Scripting and automation tools, including Python and PowerShell.
IT Service Management (ITSM) platforms and ticketing systems.
Microsoft Office applications.

We are a Drug-Free Workplace. We are an Equal Opportunity Employer.

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