Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Application Engineer- Mars Veterinary Health
Mars Veterinary Health, Inc
United States
The Application Engineer is the technical owner for feature delivery within their assigned product pillar. Reporting to the Sr. Manager, Engineering for the pillar, this role serves as the…
Added 5 mins ago
Principal Engineer, Security & Compliance
Nike
Beaverton, OR
We are looking for a Principal SAP Application Security Engineer at NIKE Technology. Your role on the team will be to own, design, and manage a competitive application security strategy,…
Added 10 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
As the Solution Lead, you are the senior-most technical and delivery authority for multi-cloud engagements spanning Amazon Web Services, Microsoft Azure, and Google Cloud Platform. You are…
Added 10 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
As the Solution Lead, you are the senior-most technical and delivery authority for multi-cloud engagements spanning Amazon Web Services, Microsoft Azure, and Google Cloud Platform. You are…
Added 10 mins ago
SL
: Slalom Flex (Project Based) - Product Intelligence Lead
Slalom, LLC
Denver, CO
- $90 to $95 USD / hour
Partner with business and technical stakeholders to identify adoption barriers, employee needs, opportunities, and high-value use cases.
Added 25 mins ago
O
Advanced Services Engineer- Must Have Oracle Health Patient Accounting-Local to Cleveland, OH
Oracle
Cleveland, OH
- $25.87 to $63.65 USD / hour
Technical troubleshooting skills: Ability to gather information, investigate application issues, document findings, and escalate complex problems appropriately.
Added 28 mins ago
Information Assurance Security Engineer - Top Secret
General Dynamics Information Technology
Arnold, MO
General Dynamics Information Systems (GDIT) is seeking a Security Engineer to provide expert technical services on all aspects of Information Security.
Added 30 mins ago
Mainframe Technical Engineer
Highmark Health
Jefferson City, MO
…supporting the design, development, and maintenance of our Mainframe technical solutions, ensuring their efficient and reliable operation. This position will be responsible for contributing…
Added 31 mins ago
CC
Senior Applications Security Engineer, AI & Automation Development
Centene Corporation
Jefferson City, MO
- $87,000 to $161,300 USD / year
…capabilities used across Security Defense Technologies (SDT). This engineer will join the Defense Automation & Transformation team to expand our development and automation capacity, help…
Added 36 mins ago
Supv Fuel Handling
Constellation Energy Generation, LLC.
Byron, IL
Associates/non-technical 4-year degree/completion or a relevant, skilled trades apprenticeship program (e.g., boilermaker, pipefitter, operating engineer) with 7 years of industry…
Added 39 mins ago
DO
Engineer, WR
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
…management? Do you want to be part of a collaborative team of technical experts to help preserve California’s water resources for the next generation? If so, then this position may be right…
Added 44 mins ago
TB
LoD2: Technology Risk Senior Specialist
Truist Bank
Charlotte, NC · Richmond, VA · Atlanta, GA · Raleigh, NC
- $180,000 to $200,000 USD / year
Strong expertise in cloud platforms, platform native services, and third-party services, including implementation maturity, gap analysis, risk identification and remediation, control…
Added 50 mins ago
Staff Customer Engineer, Platform and Devices Enterprise Solutions
Google
San Jose, CA · Mountain View, CA · San Francisco, CA
As the Customer Engineer for Americas-West, you will support enterprise pre-sales opportunities and fuel business growth for Platform and Devices Enterprise Solutions. Your technical role…
Added 51 mins ago
A
Senior Cloud & Application Security Engineer
AXON-Networks
Irvine, CA
- $150,000 to $220,000 USD / year
The Senior Cloud & Application Security Engineer is the primary hands-on technical security engineer within AXON's Information Security organization.
Added 51 mins ago
EG
QA Automation Engineer
Eliassen Group
Cheyenne, WY
- $75 to $82 USD / hour
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Added 55 mins ago
M
Senior Technical Support Engineer
Microsoft
TX · NC · Irving, TX · Charlotte, NC · Irving · Charlotte
- $86,100 to $187,400 USD / year
…with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot, and solve complex customer technical issues. This opportunity will allow…
Added 55 mins ago
M
Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $85,400 to $183,700 USD / year
As a Software Development Engineer, you will play a pivotal role in designing, developing, and deploying this exabyte-scale platform that can process data across billions of streams, files,…
Added 55 mins ago
M
Software Engineer II & Senior Software Engineer - CoreAI Speech Team
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $202,200 USD / year
We are hiring an experienced Software Engineer II and a Senior Software Engineer to join our team! As a Software Engineer within the Microsoft CoreAI Speech Team, you will help design,…
Added 55 mins ago
M
Site Reliability Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
We are looking for a passionate Site Reliability Engineer II to join our Enterprise IAM Active Directory team. In this role, you will engineer, operate, automate, and improve highly…
Added 56 mins ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…organization powers mission-critical Microsoft 365 and Dynamics 365 services, including BizChat, Work IQ, Agent 365, and the agent runtime for the next era of work. Together, we are…
Added 56 mins ago
M
Software Engineer II - CTJ - Poly
Microsoft
VA · WA · MD · Reston, VA · Redmond, WA · Reston · Redmond · Jessup
- $102,100 to $219,200 USD / year
…from the ground up across the end-to-end system. As a software engineer on our team, you will have the opportunity to work with various Azure technologies to build and maintain massively…
Added 1 hour ago
CI
Embedded Controls Verification Engineer
Cintal, Inc.
Chillicothe, IL
- $80,000 to $105,000 USD / year
Cintal is a forward-thinking global technology company that develops and provides cutting-edge products and services to various industries such as heavy equipment, industrial, defense,…
Added 1 hour ago
CI
Autonomous Systems Validation Engineer (MineStar Command)
Cintal, Inc.
Tucson, AZ
- $90,000 to $104,000 USD / year
Cintal is a forward-thinking global technology company that develops and provides cutting-edge products and services to various industries such as heavy equipment, industrial, defense,…
Added 1 hour ago
Data Engineer
Bigbear.ai
Washington
BigBear.ai is hiring a Data Engineer to join our Data Architecture & Engineering team supporting mission-critical outcomes. In this role, you’ll build scalable, secure, and reliable data…
Added 1 hour ago
Modeling & Simulation Engineer (STK Analyst)
Trinzic
Beavercreek Township, OH
…customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable…

Slide

Technical Support Engineer

Remote, United States

$80,000 to $100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Experience: 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position works Sunday through Thursday, 4:00–11:00 PM HST (3:00–10:00 PM during Daylight Saving Time), providing overnight coverage for our partners on Eastern Time. The full shift schedule will be determined based on business needs and may include additional hours before or after this window.

ABOUT SLIDE

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.

POSITION SUMMARY

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience.

This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time.

KEY RESPONSIBILITIES

Deliver expert-level technical support for Slide's BCDR product suite.
Lead troubleshooting efforts for complex issues related to data backup, recovery, virtualization, storage, and networking.
Perform advanced data restores, virtualization of backups, and cloud failovers.
Serve as an escalation point for Tier 1 and Tier 2 support engineers.
Collaborate with engineering and product teams to communicate partner feedback and drive continuous improvement.
Author and maintain advanced-level internal and partner-facing documentation, runbooks, and KB articles.
Participate in root cause analysis (RCA) processes and lead incident response for critical support cases.
Mentor and coach junior team members and assist with onboarding of new hires.
Identify recurring issues and contribute to supportability improvements and automation initiatives.

REQUIRED QUALIFICATIONS

5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing.
Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V).
Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB).
Familiarity with scripting and automation (PowerShell, Bash, or Python).
Excellent analytical, diagnostic, and troubleshooting skills.
Ability to work independently in high-pressure customer situations.
Proven ability to manage high-priority incidents and communicate effectively under pressure.

PREFERRED QUALIFICATIONS

Experience supporting MSP BCDR appliances and services.
Previous experience in an MSP environment or working directly with MSP clients.
Certifications such as MCSE, VCP, or Network+.
Exposure to ZFS file systems and Linux-based storage appliances.

WHY JOIN US

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.

Apply About employer

Report this job