Jobs in the United States

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Added 2 mins ago
Life Sciences Distribution & Logistics Transformation Consultant
Accenture
Saint Louis, MO
…ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our…
Added 3 mins ago
O
Senior Support Engineer, Product Data Quality & Resolution
Oracle
Jefferson City, MO
- $51,900 to $132,400 USD / year
The Senior Support Engineer is responsible for investigating and resolving complex product-data issues that prevent hardware from being successfully onboarded into Oracle data centers.…
Added 4 mins ago
Engineer
Johnson & Johnson Vision Care, Inc. Legal Entity
Jacksonville, FL
…help people see better, connect better, and live better. We partner with eye care professionals to provide some of the world’s leading products and technologies to address refractive error,…
Added 5 mins ago
Sentinel - Sr Principal Systems Engineer - 20178
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman supports the Air Force’s…
Added 5 mins ago
Database Admin Software Engineer Level 2 or 3 (AHT)
CORP-Corporate Office
United States
About our organization: You'll be joining our growing Aurora Software department which has 200+ Software Engineer, DevOps Engineer, Systems Administrator, Database Administrator, and…
Added 6 mins ago
G
Commercial Revenue Architect - Industry Expansion
Gong.io
San Francisco, CA
- $90,000 to $110,000 USD / year
Revenue Transformation Strategy: Partner with senior GTM executives to co-design and execute tailored revenue strategies, modernizing how commercial accounts sell, forecast, and optimize…
Added 6 mins ago
O
Senior Director, Employee Experience Solution Engineering
Oracle
Nashville, TN
- $193,600 to $414,400 USD / year
…investment budgets, including staffing, cloud consumption, tools and partner services. Forecast demand, allocate approved capacity, control costs and explain variances within delegated…
Added 6 mins ago
O
Senior Advanced Services Engineer- Patient Accounting
Oracle
Cleveland, OH
- $68,800 to $166,100 USD / year
Support Oracle Health Patient Accounting: Provide proactive and reactive application support, helping hospital users resolve issues and maintain effective patient accounting operations.
Added 7 mins ago
Design Engineer
Hussmann Corporation
Bridgeton, MO
Join our dynamic engineering team to support and develop new products for the leader in the Food Retailing Industry. This position will support a variety of new and existing products and…
Added 9 mins ago
MI
Associate Supplier Development Engineer
Moog Inc
Buffalo, NY
- $65,000 to $90,000 USD / year
Our Space team in East Aurora, NY is looking for an Associate Supplier Development Engineer to join their dynamic team. As an Associate Supplier Development Engineer (ASDE) you will be a…
Added 9 mins ago
Sales Application Engineer - Heavy Lift
Hydraulic Technologies USA, LLC
Rockford, IL
…tools and engineered solutions, is seeking a Sales Application Engineer to support the continued growth of our Foxtrot Heavy Lift…
Added 11 mins ago
Senior Software Engineer, Platform Engineering
Columbia Sportswear Comp
Portland, OR
As a Senior Software Engineer on the Platform Engineering team, you will design, build, and support enterprise integration and platform solutions that connect critical business systems and…
Added 12 mins ago
Sr Unified Communications (UC) Engineer
System One
Springfield, VA
Job Title: Sr Unified Communications (UC) Engineer
Added 12 mins ago
SO
Senior Process Engineer
System One
Tempe, AZ
- $56 to $61.95 USD / hour
We are seeking a Senior Process Engineer, to work on new product introduction process development in Tempe, AZ. This role supports the execution of assigned project elements with an…
Added 12 mins ago
Senior Desktop Engineer
System One
Vienna, VA
Develop, engineer, and support enterprise configurations of the Windows desktop for end users
Added 12 mins ago
Network Deployment Engineer- Remote with paid travel
System One
Reston, VA
Work with tiered support teams to resolve high-priority incidents, perform trend analyses, and update knowledge management repositories to ensure that similar incidents in the future can be…
Added 12 mins ago
AT
Software Development Engineer in Test II (Kubernetes)
Akamai Technologies, Inc.
Jefferson City, MO
- $95,000 to $171,000 USD / year
As a Software Development Engineer in Test II, you will be responsible for:
Added 12 mins ago
Resident Piping Engineer - Micron
Bechtel
Clay, NY
Plans, develops, coordinates and reviews plant design and piping engineering work on a medium size project or assignment in support of a global business unit
Added 13 mins ago
Instrumentation & Control Engineer (Data Centers)
Jacobs
Kansas City, MO
…outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and…
Added 13 mins ago
Application Support Engineer II
Trimark Associates
Remote, United States
Trimark Associates is seeking a Tier II Application Support Engineer to support our mission-critical T1‑S Vantage and True:SCADA platforms. In this role, you’ll work at the intersection of…
Added 14 mins ago
Project Engineering Manager - Industrial Water Job Details | Black & Veatch Family of Companies
Black & Veatch
Kansas City, MO
+ Holds an active engineering registration or licensure to support engineer of record (EOR) requirements for BV projects in applicable countries, and supports where necessary.
Added 14 mins ago
Supervisore Capoturno di Manutenzione, Reliability Maintenance Engineering
Amazon
Spilamberto, MO
Supervisionerai il personale tecnico presente durante il turno, favorendone lo sviluppo e agendo da referente principale per i Reliability Maintenance Engineer.
Added 14 mins ago
Senior Human Factors Engineer
Amgen Inc.
CA · MA
…bio-pharmaceutical industries. The Senior Human Factors / Usability Engineer is a thought leader and user advocate both within the HF groups and external teams. You will be a key…
Added 15 mins ago
Assistant/Associate/Professional Environmental Engineer - 4FAC038
State of Missouri
Jefferson City, MO
- Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees, and licensure renewal fees.
Added 15 mins ago
Process Engineer
Corin Group
Raynham, MA
As a Process Engineer, Technology, you will play a key role in developing, validating, and optimising manufacturing processes that support the production of innovative medical technologies.…

Slide

Technical Support Engineer

Remote, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Experience: 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position works Sunday through Thursday, 4:00–11:00 PM HST (3:00–10:00 PM during Daylight Saving Time), providing overnight coverage for our partners on Eastern Time. The full shift schedule will be determined based on business needs and may include additional hours before or after this window.

ABOUT SLIDE

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.

POSITION SUMMARY

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience.

This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time.

KEY RESPONSIBILITIES

Deliver expert-level technical support for Slide's BCDR product suite.
Lead troubleshooting efforts for complex issues related to data backup, recovery, virtualization, storage, and networking.
Perform advanced data restores, virtualization of backups, and cloud failovers.
Serve as an escalation point for Tier 1 and Tier 2 support engineers.
Collaborate with engineering and product teams to communicate partner feedback and drive continuous improvement.
Author and maintain advanced-level internal and partner-facing documentation, runbooks, and KB articles.
Participate in root cause analysis (RCA) processes and lead incident response for critical support cases.
Mentor and coach junior team members and assist with onboarding of new hires.
Identify recurring issues and contribute to supportability improvements and automation initiatives.

REQUIRED QUALIFICATIONS

5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing.
Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V).
Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB).
Familiarity with scripting and automation (PowerShell, Bash, or Python).
Excellent analytical, diagnostic, and troubleshooting skills.
Ability to work independently in high-pressure customer situations.
Proven ability to manage high-priority incidents and communicate effectively under pressure.

PREFERRED QUALIFICATIONS

Experience supporting MSP BCDR appliances and services.
Previous experience in an MSP environment or working directly with MSP clients.
Certifications such as MCSE, VCP, or Network+.
Exposure to ZFS file systems and Linux-based storage appliances.

WHY JOIN US

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.

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