Jobs in the United States

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Added 9 mins ago
RU
Field Engineer
Randstad USA
Mendota, IL
- $60,000 to $75,000 USD / year
Responsible for maintaining and troubleshooting both network and voice communication systems. This hybrid role combines the duties of managing network infrastructure with the installation,…
Added 10 mins ago
CB
Security Engineer II
Coinstar Brand
Remote, United States
- $117,308 to $146,635 USD / year
Coinstar’s Security Engineer II is responsible for the design, implementation and maintenance of security solutions to include email security, network security including firewall…
Added 13 mins ago
Telecommunications Engineer 4 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 13 mins ago
Telecommunications Engineer 2 - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
We are seeking a Telecommunications Engineer 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 13 mins ago
Telecommunications Engineer 3 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 13 mins ago
Telecommunications Engineer 2 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
We are seeking a Telecommunications Engineer 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 13 mins ago
Deployment Network Engineer 4
M.C. Dean, Inc
Springfield, VA
We are seeking a Deployment Network Engineer 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 13 mins ago
Telecommunications Specialist 2 (Technical Specialist 2) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…connector types, system topology, and device locations, with network engineering, mechanical, electrical, cybersecurity, and other…
Added 13 mins ago
Telecommunications Specialist 4 (Technical Specialist 4) - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…engineering deliverables before they go to the project's lead engineer for Government submittal. The specialist is a primary technical interface to the Government program office, base…
Added 13 mins ago
Telecommunications Specialist 2 (Technical Specialist 2) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
…connector types, system topology, and device locations, with network engineering, mechanical, electrical, cybersecurity, and other…
Added 13 mins ago
Sr. Engineer, Network Engineering(R-140263)
Mastercard Incorporated
O'Fallon, MO
Added 15 mins ago
Sr. Software Engineer, Linux Kernel
SpaceXSI
Seattle, WA
…directly with the core hardware of the supercomputer and its network fabric. Our mission is to expose the full capability of that hardware - limited only by physics - to the rest of the…
Added 24 mins ago
2027 Summer Intern: Wireless Engineer I
Spectrum
Greenwood Village, CO
This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.
Added 24 mins ago
2027 Summer Intern: Software Engineer - P&T
Spectrum
Maryland Heights, MO
This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.
Added 24 mins ago
AT
Scientist, In Vitro Pharmacology
Arda Therapeutics
San Carlos, CA
- $130,000 to $160,000 USD / year
…such as fibrosis and inflammation, we shut down the entire network of dysfunction at once, rather than blocking one of many redundant…
Added 25 mins ago
Platform Engineer (TS/SCI CI Poly)
Seamless Migration
Reston · Alexandria · Washington · Colorado Springs
Seamless Migration is seeking a career and customer-oriented Platform Engineer to join our team.
Added 27 mins ago
Industry Solutions Engineer, Splunk - Energy and Utilities
Cisco
Chicago, IL
Join a team of Splunk Solutions Engineers! The Energy and Utilities Industry Solutions Engineer leads targeted, business-outcomes. Accelerates GTM by developing repeatable use cases and the…
Added 28 mins ago
Network Engineer
Koniag Government Services
Washington, DC · Arlington, VA
Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Network Engineer to support KITS and our government customer in Washington, DC. This position requires daily…
Added 28 mins ago
VTC Engineer
Koniag Government Services
Huntsville, AL
VTC Engineer will be responsible for supporting the global UC/VTC network that provides Telepresence, videoconferencing, and teleconference services to Army enterprise customers worldwide.…
Added 28 mins ago
API Integration Engineer
Koniag Government Services
Washington, DC
Tuknik Government Services, LLC, a Koniag Government Services company, is seeking an API Integration Engineer with a Secret security clearance to support TGS in supporting our government…
Added 28 mins ago
Cloud Platform Engineer IL6/cArmy
Koniag Government Services
Washington, DC
…within the Government-furnished cArmy/SIPR IL-6 boundary. The engineer coordinates Appian, enterprise services, identity, logging, storage, network, capacity, recovery, and inherited…
Added 28 mins ago
Senior Systems Administrator
Koniag Government Services
Fort Belvoir, VA
…problems while guiding administrators and coordinating with network and cybersecurity…
Added 28 mins ago
Cloud Engineer Architect
Koniag Government Services
Washington, DC
Koniag Technology Solutions, Inc a Koniag Government Services company, is seeking a Cloud Engineer Architect with a Secret security clearance to support KTS and our government customer in…
Added 28 mins ago
L2 Enterprise Operations Engineer
Koniag Government Services
Washington, DC
Koniag Technology Solutions, Inc a Koniag Government Services company, is seeking a L2 Enterprise Operations Engineer with a Secret security clearance to support KTS and our government…
Added 28 mins ago
Network Administrator Tier 2
Koniag Government Services
Washington, DC
The Network Administrator is responsible for implementing, managing, and administering the networks. The primary responsibilities include performing network assessments, implementing and…

Slide

Technical Support Engineer

Remote, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Experience: 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position works Sunday through Thursday, 4:00–11:00 PM HST (3:00–10:00 PM during Daylight Saving Time), providing overnight coverage for our partners on Eastern Time. The full shift schedule will be determined based on business needs and may include additional hours before or after this window.

ABOUT SLIDE

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.

POSITION SUMMARY

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience.

This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time.

KEY RESPONSIBILITIES

Deliver expert-level technical support for Slide's BCDR product suite.
Lead troubleshooting efforts for complex issues related to data backup, recovery, virtualization, storage, and networking.
Perform advanced data restores, virtualization of backups, and cloud failovers.
Serve as an escalation point for Tier 1 and Tier 2 support engineers.
Collaborate with engineering and product teams to communicate partner feedback and drive continuous improvement.
Author and maintain advanced-level internal and partner-facing documentation, runbooks, and KB articles.
Participate in root cause analysis (RCA) processes and lead incident response for critical support cases.
Mentor and coach junior team members and assist with onboarding of new hires.
Identify recurring issues and contribute to supportability improvements and automation initiatives.

REQUIRED QUALIFICATIONS

5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing.
Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V).
Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB).
Familiarity with scripting and automation (PowerShell, Bash, or Python).
Excellent analytical, diagnostic, and troubleshooting skills.
Ability to work independently in high-pressure customer situations.
Proven ability to manage high-priority incidents and communicate effectively under pressure.

PREFERRED QUALIFICATIONS

Experience supporting MSP BCDR appliances and services.
Previous experience in an MSP environment or working directly with MSP clients.
Certifications such as MCSE, VCP, or Network+.
Exposure to ZFS file systems and Linux-based storage appliances.

WHY JOIN US

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.

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