Jobs in the United States

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Software Test and Automation Engineer
Edwards Lifesciences LLC
CA
Working knowledge of the software development lifecycle, structured testing methodologies, and software risk management principles.
Added just now
Principal Systems Engineer - Systems Engineering Process Lead, AN/TPY-2
RTX
United States
…Capabilities (SE&TC) Center is seeking a Principal Systems Engineer to join an agile team focused on developing, improving, and institutionalizing engineering processes in support of the…
Added 1 min ago
Senior Engineer - Global Rates eTrading Tech
Bank of America, National Association
United States
Experience as a lead software engineer building electronic trading solutions
Added 1 min ago
Product Development Engineer
Ford
Sunrise, FL · Sunrise
Expert knowledge of PCB design tools such as Mentor Xpedition, Fablink, ValorNPI and Polar
Added 2 mins ago
Manufacturing Engineer 3
Methode Electronics Inc
Rolling Meadows, IL
An Advanced Manufacturing Engineer is responsible for developing and optimizing manufacturing processes, managing capital equipment projects, ensuring process capability/validation, and…
Added 2 mins ago
Lead Fire Protection Engineer - Facility Design
Olsson
Jefferson City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 2 mins ago
Lead Mechanical Engineer -- Energy & Industrial Group
Sargent & Lundy
Clayton, MO
+ Develop your career via peer-learning through sharing of knowledge with other experienced engineers by way of S&L's systems of process and associated "Communities of Practice."
Added 2 mins ago
C
Product Engineer, Foundations Team
Coast
NY
- $160,000 to $215,000 USD / year
have hands-on knowledge developing applications in the cloud (preferably AWS);
Added 2 mins ago
J
Custodian - Elementary Building Engineer
United States
- $22.74 to $36.71 USD / hour
Exhibit a working knowledge of facility operations including electrical, gas/water controls, and Heating Ventilation, Air Conditioning (HVAC) systems, and related equipment.
Added 3 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio-Supply Chain - Products & Platforms
Deloitte
Kansas City, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 3 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio-Supply Chain - Products & Platforms
Deloitte
Saint Louis, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 3 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio - Products & Platforms
Deloitte
Saint Louis, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 3 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio Revenue Cycle - Products & Platforms
Deloitte
Saint Louis, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 3 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio - Products & Platforms
Deloitte
Kansas City, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 3 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio Revenue Cycle - Products & Platforms
Deloitte
Kansas City, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 3 mins ago
SO
Lead Software Engineer
System One
Reston, VA
- $88 USD / hour
Knowledge of CI/CD pipelines, SDLC, DevSecOps, and application deployment best practices.
Added 4 mins ago
Maintenance Tech I/II/III
NOVO Health Services, LLC
Louisville, KY
…reports to facility maintenance leadership, including the Chief…
Added 4 mins ago
Platform Engineer
Highmark Health
Jefferson City, MO
The Platform Engineer designs, implements, administers, and supports enterprise cloud platforms, integrations, databases, and application services. This role combines platform engineering,…
Added 4 mins ago
C3BM Principal Systems Engineer
Chenega Corporation
Huntsville, AL
Venturi, LLC A Chenega Company has an exciting career opportunity for a C3BM Principal Systems Engineer who will work as part of the Command, Control, Communications, and Battle Management…
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C3BM Principal Systems Engineer - Advanced Technologies
Chenega Corporation
Huntsville, AL
C3BM Principal Systems Engineer – Advanced Technologies
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Principal Engineer
Chenega Corporation
Huntsville, AL
Venturi, LLC A Chenega Company has an exciting career opportunity for a Principal Engineer who will provide engineering oversight for target system payloads and countermeasure development…
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Engineering Operations Lead
Chenega Corporation
Huntsville, AL
…Countermeasures Program Directorate (DTT) within the Chief Engineer / Targets Systems Engineering Division (DTTE). The individual will serve as the central operational integrator and…
Added 4 mins ago
Structural Engineer II (Hybrid - Aguadilla, PR)
RTX
United States
Knowledge of airworthiness certification practices.
Added 4 mins ago
Sr. Engr, Automation Engineering, Controls III
RTX
United States
…enthusiastic, highly motivated, and innovative Automation Systems Engineer (ASE) to join our…
Added 4 mins ago
Mechanical Engineer I (Onsite)
RTX
United States
Knowledge or application of Geometric Dimensioning & Tolerancing (GD&T) principles per ASME/ANSI Y14.5.

Slide

Technical Support Engineer

Remote, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Experience: 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position works Sunday through Thursday, 4:00–11:00 PM HST (3:00–10:00 PM during Daylight Saving Time), providing overnight coverage for our partners on Eastern Time. The full shift schedule will be determined based on business needs and may include additional hours before or after this window.

ABOUT SLIDE

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.

POSITION SUMMARY

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience.

This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time.

KEY RESPONSIBILITIES

Deliver expert-level technical support for Slide's BCDR product suite.
Lead troubleshooting efforts for complex issues related to data backup, recovery, virtualization, storage, and networking.
Perform advanced data restores, virtualization of backups, and cloud failovers.
Serve as an escalation point for Tier 1 and Tier 2 support engineers.
Collaborate with engineering and product teams to communicate partner feedback and drive continuous improvement.
Author and maintain advanced-level internal and partner-facing documentation, runbooks, and KB articles.
Participate in root cause analysis (RCA) processes and lead incident response for critical support cases.
Mentor and coach junior team members and assist with onboarding of new hires.
Identify recurring issues and contribute to supportability improvements and automation initiatives.

REQUIRED QUALIFICATIONS

5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing.
Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V).
Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB).
Familiarity with scripting and automation (PowerShell, Bash, or Python).
Excellent analytical, diagnostic, and troubleshooting skills.
Ability to work independently in high-pressure customer situations.
Proven ability to manage high-priority incidents and communicate effectively under pressure.

PREFERRED QUALIFICATIONS

Experience supporting MSP BCDR appliances and services.
Previous experience in an MSP environment or working directly with MSP clients.
Certifications such as MCSE, VCP, or Network+.
Exposure to ZFS file systems and Linux-based storage appliances.

WHY JOIN US

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.

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