Jobs in the United States

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Added 4 mins ago
TT
Founding PLM Solutions Engineer
True Talent Solutions Partners
San Francisco, CA
- $120,000 to $200,000 USD / year
A Series A industrial R&D software company is seeking a Founding PLM Solutions Engineer to lead the technical narrative in enterprise deals and help shape how new product lifecycle…
Added 6 mins ago
Model Engineer, Multimodal Understanding
SpaceXSI
Palo Alto, CA
…- image, video, audio, and text - spanning the full stack: data curation/acquisition, tokenizer training, large-scale pre-training, post-training/alignment, infrastructure/scaling,…
Added 14 mins ago
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Software Development Engineer I, Tools
Optimum
Bethpage, NY
- $83,538 to $137,241 USD / year
…successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our…
Added 26 mins ago
Software Engineering Lead and Application Architect - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
We are seeking a Lead Engineer to drive the end-to-end software engineering function for mission and enterprise applications across classified environments. This role is accountable for…
Added 28 mins ago
S
Principal Software Engineer - Observability
Snowflake
Menlo Park, CA
- $264,000 to $379,500 USD / year
…early, and resolve them quickly. We’re looking for a hands-on, product-minded Principal Software Engineer I to help build an AI-driven observability platform, combining deep…
Added 29 mins ago
Software Systems Quality Engineer onsite Tucson, AZ
RTX Corporation
tucson, AZ
We have an immediate need for an onsite Senior Software Systems Quality Engineer (Compliance) to support Land & Air Defense Systems (LADS).
Added 29 mins ago
Sr Principal High Temperature Materials Engineer
RTX Corporation
tucson, AZ
…is looking for a Senior Principal High Temperature Materials Engineer to join our Advanced Materials Section in Tucson, Arizona. A qualified candidate will have a strong background in high…
Added 29 mins ago
Partner Technical Lead - Insight
NetApp
Phoenix, AZ
NetApp is seeking a Partner Technical Lead (PTL, or otherwise known as a Partner/Channel Sales Engineer) aligned to Insight to strengthen partner technical expertise, expand engagement, and…
Added 30 mins ago
Controls Engineer | I&C | Ovation DCS
Arizona Public Service
TONOPAH, AZ
Analyzes and prepares a variety of data, technical reviews and evaluations, trend analyses, short to long-range technology assessments, products and services, investigations,…
Added 32 mins ago
TT
Mid/Senior Full Stack AI Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $250,000 USD / year
Join a small product engineering team building AI-powered tools for commercial operations in manufacturing. You will help develop production-ready AI agents for quoting, pricing, and sales…
Added 33 mins ago
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Sr Cyber Engineer
Jobgether
Remote, United States
- $120,500 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Cyber Engineer based in the United States.
Added 35 mins ago
Sr. Software Engineer, Data Engineering (X)
SpaceXSI
Palo Alto, CA
As a Data Engineer in X product engineering team, you will play a key role in providing comprehensive data solutions that own or serve a wide range of stakeholders, including our end-users…
Added 35 mins ago
Mechanical Engineer II or III
Integrated Production Systems, Inc
ARLINGTON, TX
We are seeking a Mechanical Engineer (II or III level) who can independently lead complex mechanical engineering work supporting commercial and U.S. Department of War (DoW) programs. This…
Added 41 mins ago
Sr Chemical Engineer (5726)
Honeywell
Kansas City, MO
Drives development of test procedures and performs complex engineering evaluation tests, product and process capability studies, quality audits, product or project data reviews, and other…
Added 48 mins ago
Resident Engineer, Product Dev - Eng'g
Yazaki International Corporation
Canton, MI
Yazaki is looking for a Resident Engineer to join ECI Team in Canton, MI. The customer site is located in Dearborn, MI. The Resident Engineer serves as Yazaki’s primary technical…
Added 51 mins ago
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Electrical Design Engineer
GPAC
Elk River, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 52 mins ago
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Electrical Design Engineer
GPAC
Cambridge, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 52 mins ago
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Electrical Design Engineer
GPAC
Faribault, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 52 mins ago
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Electrical Design Engineer
GPAC
St Cloud, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 53 mins ago
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Electrical Design Engineer
GPAC
Pine City, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 53 mins ago
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Electrical Design Engineer
GPAC
Northfield, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 53 mins ago
G
Electrical Design Engineer
GPAC
Owatonna, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 54 mins ago
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Electrical Design Engineer
GPAC
Buffalo, MN
- $90,000 to $125,000 USD / year
Product Development: Design and develop electrical schematics, control systems, wiring harnesses, and printed circuit board (PCB) layouts.
Added 1 hour ago
Quality Systems Manager
Jobgether
Remote, United States
…device environment. This role ensures that internal processes, product quality, and distribution activities meet applicable regulatory requirements and industry standards. You will work…
Added 1 hour ago
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Lead Principal Platform Software Engineer
Oracle
Nashville, TN
- $113,600 to $306,400 USD / year
We are seeking a Lead Principal Software Engineer to set long-term technical direction for the Robotics Automation Platform. You will lead architecture and technical delivery across…

Slide

Technical Support Engineer

Remote, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Experience: 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position works Sunday through Thursday, 4:00–11:00 PM HST (3:00–10:00 PM during Daylight Saving Time), providing overnight coverage for our partners on Eastern Time. The full shift schedule will be determined based on business needs and may include additional hours before or after this window.

ABOUT SLIDE

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.

POSITION SUMMARY

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience.

This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time.

KEY RESPONSIBILITIES

Deliver expert-level technical support for Slide's BCDR product suite.
Lead troubleshooting efforts for complex issues related to data backup, recovery, virtualization, storage, and networking.
Perform advanced data restores, virtualization of backups, and cloud failovers.
Serve as an escalation point for Tier 1 and Tier 2 support engineers.
Collaborate with engineering and product teams to communicate partner feedback and drive continuous improvement.
Author and maintain advanced-level internal and partner-facing documentation, runbooks, and KB articles.
Participate in root cause analysis (RCA) processes and lead incident response for critical support cases.
Mentor and coach junior team members and assist with onboarding of new hires.
Identify recurring issues and contribute to supportability improvements and automation initiatives.

REQUIRED QUALIFICATIONS

5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing.
Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V).
Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB).
Familiarity with scripting and automation (PowerShell, Bash, or Python).
Excellent analytical, diagnostic, and troubleshooting skills.
Ability to work independently in high-pressure customer situations.
Proven ability to manage high-priority incidents and communicate effectively under pressure.

PREFERRED QUALIFICATIONS

Experience supporting MSP BCDR appliances and services.
Previous experience in an MSP environment or working directly with MSP clients.
Certifications such as MCSE, VCP, or Network+.
Exposure to ZFS file systems and Linux-based storage appliances.

WHY JOIN US

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.

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