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Senior Construction Project Manager
Turner & Townsend
Everett, WA
- $130,000 to $155,000 USD / year
Professional Engineer or Registered Architect
Added 5 mins ago
Powerplant Operator III Licensed
Medxcel
Racine, WI
…people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive…
Added 6 mins ago
DO
Senior Systems Administrator - Hybrid Telework
Department of State Hospitals
CA
- $8,625 to $11,557 USD / month
…entrepreneurial IT organization that is recognized for quality customer service, technological innovation, and leadership. Our Mission is to provide information technology solutions to…
Added 6 mins ago
Senior Director, Storage as a Service
HPE
Andover, MA
Work across HPE to develop an integrated customer experience, partnering with GreenLake organizations and other teams on capabilities such as cloud management, metering, billing, financing,…
Added 6 mins ago
2027 Summer Intern: Wireless Engineer I
Spectrum
Greenwood Village, CO
Learn from a mentor, who can provide guidance, support and career advice.
Added 6 mins ago
2027 Summer Intern: Software Engineer - P&T
Spectrum
Maryland Heights, MO
Learn from a mentor, who can provide guidance, support and career advice.
Added 8 mins ago
Platform Engineer (TS/SCI CI Poly)
Seamless Migration
Reston · Alexandria · Washington · Colorado Springs
Seamless Migration is seeking a career and customer-oriented Platform Engineer to join our team.
Added 9 mins ago
Engineer III
Marriott
ATLANTA, GA
…mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and…
Added 9 mins ago
Engineer II
Marriott
ATLANTA, GA
…Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and…
Added 9 mins ago
Engineer I (Maintenance / Rooms Call) Overnight
Marriott
LONGBOAT KEY, FL
…Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and…
Added 9 mins ago
AI Engineer
NCR VOYIX
ATLANTA, GA
Create compelling visualizations and dashboards to communicate insights effectively and support ongoing monitoring of key metrics.
Added 10 mins ago
Industry Solutions Engineer, Splunk - Energy and Utilities
Cisco
Chicago, IL
Willingness to travel to support customer engagement and industry events.
Added 11 mins ago
Systems Engineer
Koniag Government Services
Fort Lee, VA
Koniag Management Services, a Koniag Government Services company, is seeking a Systems Engineer to support KMS and our government customer at Fort Lee, VA. This position requires the…
Added 11 mins ago
Data Protection Engineer
Koniag Government Services
Washington, DC
Koniag Technology Solutions, inc a Koniag Government Services company, is seeking a Data Protection Engineer with a Secret Security clearance to support KTS and our government customer in…
Added 11 mins ago
Test Engineer
Koniag Government Services
Vienna, VA
Kadiak, LLC, a Koniag Government Services company, is seeking a Test Engineer with a TS security clearance to support Kadiak and our government customer in Vienna, VA.
Added 11 mins ago
Network Engineer
Koniag Government Services
Washington, DC · Arlington, VA
Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Network Engineer to support KITS and our government customer in Washington, DC. This position requires daily…
Added 11 mins ago
Data Protection Engineer (Lakewood, CO)
Koniag Government Services
Lakewood, CO
Koniag Technology Solutions, inc a Koniag Government Services company, is seeking a Data Protection Engineer with a Secret Security clearance to support KTS and our government customer in…
Added 11 mins ago
AWS Engineer
Koniag Government Services
Vienna, VA
Kadiak, LLC, a Koniag Government Services company, is seeking an AWS Engineer with a TS/SCI security clearance to support Kadiak and our government customer in Vienna, VA. This position…
Added 11 mins ago
Hyperconverged Infrastructure Engineer
Koniag Government Services
Lakewood, CO
Koniag Technology Solutions, inc a Koniag Government Services company, is seeking a Hyperconverged Infrastructure Engineer with a Secret Security clearance to support KTS and our government…
Added 11 mins ago
Hyperconverged Infrastructure Engineer
Koniag Government Services
Washington, DC
Koniag Technology Solutions, a Koniag Government Services company, is seeking an experienced, motivated, and customer-oriented Hyperconverged Infrastructure Engineer to join our team…
Added 11 mins ago
VTC Engineer
Koniag Government Services
Huntsville, AL
Koniag Information Technology Systems (KITS), a Koniag Government Services company, is seeking a VTC Engineer with a secret clearance to support our Army customer in Alabama. This position…
Added 11 mins ago
API Integration Engineer
Koniag Government Services
Washington, DC
Tuknik Government Services, LLC, a Koniag Government Services company, is seeking an API Integration Engineer with a Secret security clearance to support TGS in supporting our government…
Added 11 mins ago
QA Automation Performance Engineer
Koniag Government Services
Washington, DC
Tuknik Government Services, LLC, a Koniag Government Services company, is seeking a QA Automation Performance Engineer with a Secret security clearance to support TGS in supporting our…
Added 11 mins ago
Cloud Platform Engineer IL6/cArmy
Koniag Government Services
Washington, DC
Tuknik Government Services, LLC, a Koniag Government Services company, is seeking a Cloud Platform Engineer IL6/cArmy with a Top Secret security clearance to support TGS in supporting our…
Added 11 mins ago
Senior Systems Administrator
Koniag Government Services
Fort Belvoir, VA
Koniag IT Systems, LLC, a Koniag Government Services (KGS) company is seeking a Senior Systems Administrator to support a Federal defense customer. This role supports secure and reliable…

Slide

Technical Support Engineer

Remote, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Experience: 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position works Sunday through Thursday, 4:00–11:00 PM HST (3:00–10:00 PM during Daylight Saving Time), providing overnight coverage for our partners on Eastern Time. The full shift schedule will be determined based on business needs and may include additional hours before or after this window.

ABOUT SLIDE

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.

POSITION SUMMARY

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience.

This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time.

KEY RESPONSIBILITIES

Deliver expert-level technical support for Slide's BCDR product suite.
Lead troubleshooting efforts for complex issues related to data backup, recovery, virtualization, storage, and networking.
Perform advanced data restores, virtualization of backups, and cloud failovers.
Serve as an escalation point for Tier 1 and Tier 2 support engineers.
Collaborate with engineering and product teams to communicate partner feedback and drive continuous improvement.
Author and maintain advanced-level internal and partner-facing documentation, runbooks, and KB articles.
Participate in root cause analysis (RCA) processes and lead incident response for critical support cases.
Mentor and coach junior team members and assist with onboarding of new hires.
Identify recurring issues and contribute to supportability improvements and automation initiatives.

REQUIRED QUALIFICATIONS

5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing.
Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V).
Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB).
Familiarity with scripting and automation (PowerShell, Bash, or Python).
Excellent analytical, diagnostic, and troubleshooting skills.
Ability to work independently in high-pressure customer situations.
Proven ability to manage high-priority incidents and communicate effectively under pressure.

PREFERRED QUALIFICATIONS

Experience supporting MSP BCDR appliances and services.
Previous experience in an MSP environment or working directly with MSP clients.
Certifications such as MCSE, VCP, or Network+.
Exposure to ZFS file systems and Linux-based storage appliances.

WHY JOIN US

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.

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