Jobs in the United States

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Added 2 mins ago
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Quality Engineer (AI & Test Automation)
Cognizant
Jefferson City, MO
- $65,000 USD / year
…quality into every stage of the lifecycle, and as a Quality Engineer, you will be on the front lines of this…
Added 2 mins ago
Specialist Manufacturing Automation
Merck
West Point, PA
Process Automation Engineer (Specialist, Manufacturing Automation)
Added 2 mins ago
CyberArk Engineer/IAM/Remote
Kelly Services
Remote, United States
A leading organization is looking for a CyberArk Engineer to join its growing cybersecurity and identity security team. This is a fully remote, full-time opportunity to work with…
Added 3 mins ago
Martech Platform Engineer, Temporary
Orrick Herrington & Suttcliffe
Boston, MA
Orrick currently has an excellent opportunity for a Temporary MarTech Platform Engineer in any of our U.S. offices.
Added 3 mins ago
Lead java engineer with aws
TransUnion LLC
Crum Lynne, PA
Added 3 mins ago
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Manager, PX, GWE, North America Commercial Site Works
Pfizer
Collegeville, PA
- $99,200 to $165,400 USD / year
…leads capital and expense projects, oversees critical building systems and contractor performance, and refines capital plans across the portfolio, so that workplace investments protect…
Added 3 mins ago
Senior Engineer, Process Data Science and Statistics
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
The Sr Engineer will develop and maintain analytical workflows for multivariate process monitoring, predictive modeling of batch outcomes from incoming material, and anomaly detection on…
Added 3 mins ago
Lead Embedded Engineer
Honeywell Aerospace
Lansdale, PA
In this role, you will impact the design and development of cutting-edge embedded systems that power innovative solutions in the aerospace, industrial, and automation domains. Your…
Added 3 mins ago
Principal Software Engineer
The MITRE Corporation
McLean, VA · Bedford, MA
Strong understanding of cloud and distributed systems principles, including service interfaces, automation, resilience, scalability, observability, and secure operations.
Added 3 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Warrendale, PA · Boothwyn, PA · Moon Township, PA
- $97,000 to $143,000 USD / year
Our Power Systems Controls (PSC) group is a full-service integrator of the necessary systems, equipment, and technologies to provide a complete power systems automation solution. This team…
Added 3 mins ago
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Senior Electronics Engineer
Eaton Corporation
Moon Township, PA
- $86,000 to $126,000 USD / year
The Senior Electronics Engineer will be part of the Embedded Systems group and will lead verification and validation (V&V) activities for Eaton’s circuit breaker and protection systems.
Added 3 mins ago
Production scheduler
USSC
Exton, PA
Added 4 mins ago
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Prin Engineer - T&S Real Time & Compliance
Exelon
Malvern, PA
- $122,400 USD / year
…evaluations, design documents, performance assessments, integrated systems analysis, cost estimates, budgets, associated with the planning, design, licensing, construction, operation, and…
Added 4 mins ago
Design engineer ii
Rexnord Industries LLC
West Chester, PA
Added 4 mins ago
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Automation Engi
Actalent
Reading, PA
- $90,000 to $100,000 USD / year
The work environment involves contributing to the development of MES and automation systems across North America. The position involves hands-on work with various technologies, including…
Added 4 mins ago
Associate Automation Engineer - 2nd Shift
GlaxoSmithKline LLC
King of Prussia, PA
Added 4 mins ago
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Sterile Construction Project Manager
Actalent
King of Prussia, PA
- $65 to $95 USD / hour
Ensure each RFI is complete, routed to the appropriate engineer, and answered within the agreed response time.
Added 4 mins ago
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Senior Core Infrastructure Engineer - Nashville, TN
Oracle
Harrisburg, PA
- $79,200 to $209,500 USD / year
Designs, implements, and optimizes components in distributed systems with an emphasis on scalability, resiliency, and operability. Delivers features and load/performance tests; leverages…
Added 4 mins ago
Intern - Marketing Operations
Acxiom
Harrisburg, PA
…expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real…
Added 4 mins ago
Senior Analyst, Compliance Technology
Coinbase
Harrisburg, PA
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 5 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Harrisburg, PA
We are seeking a Distinguished Engineer who has built AI and security systems that operate in the real world and stop real adversaries.
Added 5 mins ago
Summer 2027 Software Engineer enGen Undergraduate Intern
Highmark Health
Harrisburg, PA
The Summer 2027 Software Engineer Undergraduate Internship provides students with an opportunity to gain practical, hands-on software engineering experience through direct exposure to…
Added 5 mins ago
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Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Harrisburg, PA
- $81,100 to $187,000 USD / year
Oracle Health Database Services is seeking a highly experienced, Site Reliability Engineer to lead database reliability engineering across mission-critical healthcare platforms.
Added 5 mins ago
Platform Infrastructure Engineer
Maximus
Harrisburg, PA
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
Added 5 mins ago
Senior AWS Cloud Engineer
Serco
Harrisburg, PA
We are seeking a highly skilled and experienced AWS Cloud Engineer to join our IT Operations organization and contribute to the ongoing development of our cloud-native platform.This role…

Slide

Technical Support Engineer

Remote, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Experience: 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position works Sunday through Thursday, 4:00–11:00 PM HST (3:00–10:00 PM during Daylight Saving Time), providing overnight coverage for our partners on Eastern Time. The full shift schedule will be determined based on business needs and may include additional hours before or after this window.

ABOUT SLIDE

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.

POSITION SUMMARY

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience.

This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time.

KEY RESPONSIBILITIES

Deliver expert-level technical support for Slide's BCDR product suite.
Lead troubleshooting efforts for complex issues related to data backup, recovery, virtualization, storage, and networking.
Perform advanced data restores, virtualization of backups, and cloud failovers.
Serve as an escalation point for Tier 1 and Tier 2 support engineers.
Collaborate with engineering and product teams to communicate partner feedback and drive continuous improvement.
Author and maintain advanced-level internal and partner-facing documentation, runbooks, and KB articles.
Participate in root cause analysis (RCA) processes and lead incident response for critical support cases.
Mentor and coach junior team members and assist with onboarding of new hires.
Identify recurring issues and contribute to supportability improvements and automation initiatives.

REQUIRED QUALIFICATIONS

5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery.
Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing.
Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V).
Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB).
Familiarity with scripting and automation (PowerShell, Bash, or Python).
Excellent analytical, diagnostic, and troubleshooting skills.
Ability to work independently in high-pressure customer situations.
Proven ability to manage high-priority incidents and communicate effectively under pressure.

PREFERRED QUALIFICATIONS

Experience supporting MSP BCDR appliances and services.
Previous experience in an MSP environment or working directly with MSP clients.
Certifications such as MCSE, VCP, or Network+.
Exposure to ZFS file systems and Linux-based storage appliances.

WHY JOIN US

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.

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