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Added 39 mins ago
Registered Nurse- Community Living Center 2
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Des Moines, IA
Added 2 hours ago
Registered Nurse - Float IMC Primary Care
Veterans Affairs, Veterans Health Administration
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Added 3 hours ago
Registered Nurse-State Veterans Home Coordinator
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Added 8 hours ago
Strategic Account Manager
Pacific Rim Capital
Irvine, CA
…running smoothly through you. Regular correspondence cadence with client contacts is established. First operational business review or QBR…
Added 8 hours ago
SC
Manager, Diagnostic Imaging
St. Charles Health System, Inc.
Redmond, OR
- $125,819 to $188,676 USD / year
Demonstrates effective financial management with the ability to develop cost-effective solutions relating to staffing, resource allocation, budget development, and management while meeting…
Added 9 hours ago
SH
Senior Project Manager
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- $68.52 to $90.78 USD / hour
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883126 - LVER GOVERNMENT OPERATIONS CONSULTANT II - 40045051 1
State of Florida
FORT MYERS, FL
- $55,000 USD / year
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Added 9 hours ago
887082 - GOVERNMENT ANALYST II
State of Florida
TALLAHASSEE, FL
…The incumbent serves as a team member and special projects coordinator between the Division of Workforce Services offices and…
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Lg Group Coord, Lg Group Coord II or Lg Group Coord III DOE
Cambia Health Solutions
ID · Salt Lake City, UT · Little Rock, AR · Medford, OR · Beaverton, OR · Lewiston, ID · North Little Rock, AR · Boise, ID · Burlington, WA · Bend, OR · Bismarck, ND · Fargo, ND · Vancouver, WA · Jonesboro, AR · Portland, OR · AR · Renton, WA · Yakima, WA · Tacoma, WA · Spokane, WA
- $26 to $42.3 USD / hour
Every day, Cambia’s dedicated team of Large Group Coordinator I, II, or III DOE is living our mission to make health care easier and lives better. As a member of the Sales Support &…
Added 9 hours ago
Supervising Administrative Assistant - Training Department
Committee for Public Counsel
Boston, MA
…accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in…
Added 10 hours ago
PH
Coordinator, Pro Bono
Paul Hastings
NY
- Up to $80,000 USD / year
We have an opening for a Coordinator, Pro Bono in our New York office.
Added 10 hours ago
WS
Patient Care Coordinator
Wellbe Senior Medical
Atlanta, GA
- $20 to $22 USD / hour
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA’s…
Added 11 hours ago
Dementia Care Specialist
Utah State University
Logan, UT
…Leadership. The position works collaboratively with the ADRC Program Coordinator and SCCE social work interns, and has no direct supervisory responsibilities, however they may contribute to…
Added 15 hours ago
UO
Pediatric Nurse Practitioner (PNP) Open Rank-Instructor, Sr. Instructor, Assista
University of Colorado Denver
Aurora, CO
- $43 to $48 USD / hour
Provides culturally & linguistically appropriate services to patients from diverse backgrounds in an underserved, resource-limited setting
Added 16 hours ago
PC
Supervisor of Domestic and Sexual Violence Client Services
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- $60,000 to $67,000 USD / year
…crisis response in collaboration with the Volunteer and Training Coordinator. Provides backup coverage and consultation as needed for the PCH Rape Crisis Hotline and/or Domestic Violence…
Added 17 hours ago
Veterinary Patient Care Coordinator – Internal Medicine
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Veterinary Specialty Hospital North County is seeking a Veterinary Patient Care Coordinator – Internal Medicine. This role is ideal for an experienced veterinary professional who enjoys…
Added 19 hours ago
Office Manager
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Act as the local office safety coordinator, maintaining OSHA logs, running office safety orientations, tracking emergency action plans, and ensuring first-aid/safety supplies are fully…
Added 23 hours ago
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Community Resource Navigator, HCEC
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Framingham, MA
- $23 USD / hour
Summary: The Community Resource Navigator will provide case management and support to individuals and families as part of the Housing Consumer Education Center services. The Navigator will…
Added 1 day ago
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Theatrical Services Coordinator
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Adult Outpatient Program Supervisor
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…Exempt Supervises: Support Staff, Peer Specialists, Support Coordinator, BHT +-----------------+-----------------+-----------------+-----------------+ | | | | |…
Added 1 day ago
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Customer Service Sr. Coordinator (Evening Shift)
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Greenville, TX
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Added 1 day ago
Coordinator, Static Data
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Added 1 day ago
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Project Coordinator, Engineering Services
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- $60,000 to $65,000 USD / year
Actalent Services, LLC. is hiring a Project Coordinator for a permanent, internal role supporting Actalent Services' engineering delivery leadership and the daily
Added 1 day ago
CFSP Managed Care Coordinator - Nash County
The Elevance Health Companies, Inc.
NC
…associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This…
Added 1 day ago
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Closed listing

Sleep Data Services LLC

In-Home Program Manager

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

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Job Type

Full-time

Description

This role is responsible for managing the logistics of a network of per diem Respiratory Therapists (RTs) who provide in-home support to patients receiving PAP therapy. The In-Home Program Manager ensures visits are scheduled efficiently, appropriately staffed, completed in a timely manner, and documented accurately while maintaining a positive patient experience.

A key component of this position is developing and maintaining a strong working relationship with the Sales team and referring provider partners. The In-Home Program Manager will establish a consistent communication cadence, provide visibility into program performance, address service concerns, and help ensure the program meets the needs and expectations of our referral partners.

In-Home Visit Program Management

Oversee the daily operations and logistics of BetterNight's in-home PAP setup and follow-up program.
Coordinate patient visit requests, scheduling, assignment distribution, and follow-up to ensure timely service delivery.
Maintain an organized process for matching patient needs, geographic coverage, and visit availability with qualified per diem RTs.
Monitor open, pending, scheduled, completed, and rescheduled visits to ensure requests are managed through completion.
Identify scheduling gaps, service delays, and operational barriers and implement solutions to improve efficiency.
Develop and maintain standardized workflows, procedures, and communication protocols for the program.
Partner with internal teams to ensure patient visits are coordinated appropriately and that outstanding issues are resolved promptly.

Per Diem RT Coordination and Support

Work in conjunction with HR to recruit, onboard, and maintain a reliable network of qualified per diem RTs to support program demand and geographic coverage needs.
Coordinate RT availability, assignments, scheduling expectations, and ongoing communication.
Monitor visit completion, timeliness, documentation, and adherence to established workflows.
Serve as the primary operational contact for RTs regarding scheduling, assignment questions, and program procedures.
Identify opportunities to expand coverage and improve the availability of in-home services in key markets.
Work in conjunction with the Credentialing team to Ensure RT credentials, applicable licenses, and required documentation are maintained in accordance with company policies and applicable requirements.

Sales Team and Referral Partner Collaboration

Establish and maintain a regular communication cadence with the Sales team to review program activity, service levels, and referral partner needs.
Provide consistent updates regarding visit requests, scheduling status, completion rates, coverage limitations, and outstanding concerns.
Partner with Sales to understand provider expectations, identify service gaps, and develop solutions that support referral partner satisfaction.
Participate in recurring meetings with Sales leadership and other stakeholders to review performance, discuss trends, and prioritize opportunities for improvement.
Proactively communicate scheduling challenges, delays, and other issues that may affect the patient or provider experience.
Support Sales in maintaining strong relationships with referring providers by ensuring the in-home visit program delivers reliable, responsive service.

Reporting, Metrics, and Performance Monitoring

Develop and maintain recurring reports and dashboards to track program performance and operational trends.
Monitor key performance indicators, including:
Number of in-home visit requests received.
Visits scheduled, completed, rescheduled, and canceled.
Time from referral or request to scheduled and completed visit.
Open and aging visit requests.
RT availability, utilization, and geographic coverage.
Visit completion and documentation compliance.
Patient and referral partner feedback, including service concerns.
Distribute regular performance updates to Operations leadership and the Sales team.
Identify trends, capacity constraints, and opportunities to improve scheduling efficiency and service delivery.
Use reporting and data to support staffing decisions, resource allocation, and program growth.

Patient Experience and Continuous Improvement

Help ensure patients receive timely, professional, and consistent assistance with PAP setup and follow-up in their homes.
Monitor and resolve operational escalations related to missed visits, scheduling concerns, communication breakdowns, and service quality.
Partner with clinical and operational teams to ensure concerns requiring clinical review are directed to the appropriate personnel.
Identify opportunities to streamline workflows, reduce delays, and improve the patient and provider experience.
Maintain clear documentation and accountability throughout the visit lifecycle.
Support the continued development and expansion of BetterNight's in-home service model as business needs evolve.

Requirements

Experience in healthcare operations, durable medical equipment (DME), respiratory care, sleep medicine, field service coordination, or a related healthcare environment.
Experience coordinating schedules, field-based services, contractors, or a geographically distributed workforce.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and competing requests.
Excellent verbal and written communication skills, including the ability to work effectively with Sales, Operations, clinical personnel, and external providers.
Experience developing reports, tracking key performance indicators, and using data to identify operational improvements.
Proficiency in Microsoft Excel and other standard business applications; experience with healthcare or scheduling systems is a plus.
Strong problem-solving skills and the ability to independently identify issues and implement practical solutions.
A customer-service mindset with a focus on accountability, responsiveness, and relationship management.
Ability to adapt to changing program needs and support a growing service model.

PREFERRED QUALIFICATIONS

Previous experience in a supervisory, coordinator, or program management role.
Familiarity with PAP equipment, CPAP setup, sleep apnea therapy, and DME workflows.
Experience working with per diem Respiratory Therapists or other contracted healthcare professionals.
Experience supporting provider referral relationships and collaborating with a healthcare Sales team.
Experience building operational processes, standard operating procedures, and performance reporting.

About employer

More about this job

Skills

Logistics
Program management
Scheduling
Communication skills
Documentation
Sales
Leadership
Regulatory compliance
Reporting
Process improvement
Medical furniture
Organizational skills
Track key performance indicators
Microsoft Excel
Problem solving
Customer service

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