IFS Specialist

Join a team committed to advancing patient outcomes through adaptable healthcare solutions.

Skytron isn't just a place to work-it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and creating solutions that truly make a difference.

• Comprehensive health benefits (medical, dental, vision) starting on day one
• Annual Bonus
• Paid vacation, personal days, and holidays
• 401(k) and profit sharing
• Tuition reimbursement
• Employee wellness program
• Onsite gym
• Remote work, with travel to our Grand Rapids office up to 20% of the time
• A supportive, family-owned work environment

What You'll Do

As the IFS Specialist, you'll join our growing IFS team within Business Technology Services, owning second-line functional support and improvements across supply chain, manufacturing, inventory, logistics, and finance as we complete our move from IFS Apps 8 to IFS Cloud in early 2027. You will:

• Provide functional IFS support by investigating transactional and business process issues, identifying root causes, and resolving them with users
• Learn how each team uses IFS and document repeatable solutions in the team's shared library
• Make standard configuration changes within your areas of expertise
• Test and validate changes, and support the transition to IFS Cloud and its stabilization after go-live
• Partner with the Business Systems Analyst on requirements, solution options, and improvement requests, and with the IFS Manager on priorities and solution design
• Develop deeper expertise in IFS configuration, including custom fields, events, lobbies, and Quick Reports
• Expand your SQL and technical investigation skills to troubleshoot complex data and integration issues, including WADACO handheld data collection, Vertex, Pacejet, and order import
• Use AI-assisted development to create and maintain supported configurations, reports, and tools, tested and validated before release
• Build experience with IFS Cloud administration, security, and release management
• Help design business processes for new capabilities, including Service Management, warranty, and IFS Projects for installation work
• Support occasional after-hours release updates and critical issues, and travel to the Grand Rapids office as needed

What You'll Bring

We're looking for someone analytical, curious, and collaborative. The ideal candidate will:

• Understand the business process behind the screen and how IFS modules depend on each other
• Troubleshoot functional issues and identify root causes, consulting with the IFS Manager or other resources as needed
• Approach AI-assisted tools with curiosity and sound judgment, testing what they produce and knowing when to ask for help
• Communicate clearly with non-technical users and maintain thorough, well-organized documentation
• Take ownership of functional areas and improvements, working independently while continuing to expand their knowledge across the system
• Work cooperatively with others and contribute positively to team results

Qualifications

• Bachelor's degree in information systems, business, or a related field, or equivalent experience
• 3+ years of hands-on experience with IFS Cloud or IFS Applications (Apps 8–10); IFS Cloud experience strongly preferred
• Strong experience in at least one functional area, such as supply chain, manufacturing, inventory, logistics, service, or projects
• Basic SQL skills, including querying data, joining tables, and investigating records; advanced SQL or PL/SQL is a plus
• Experience with IFS Service Management, warranty, or IFS Projects (preferred)
• Experience with custom fields, events, lobbies, and Quick Reports (preferred)
• Experience migrating from IFS Applications to IFS Cloud (preferred)
• Experience in medical equipment distribution or manufacturing (preferred)

If you require assistance with the application process or would like to request a paper application, please get in touch with Skytron's Human Resources Department at 800.759.8766.

We are proud to be an equal opportunity employer. Skytron welcomes applicants of all backgrounds and hires based on skills, experience, and qualifications. All qualified applicants will be considered without regard to race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under the law.

Any offer of employment extended to you by Skytron, LCC is contingent upon the successful completion of a criminal background check and drug screen (including screening for Marijuana / THC).