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Added 12 mins ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
New York City, NY · Albany, NY
- $132,500 to $338,300 USD / year
…organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused,…
Added 12 mins ago
IT Manager
Fusco Personnel, Inc.
ALBANY, NY
IT MANAGER ALBANY, NYWe are recruiting for an experienced, hands-on leader to serve as our IT Manager in Albany, NY, running IT operations, cybersecurity, compliance, and technology…
Added 13 mins ago
Senior Quality Specialist
MTA
New York, NY
…oversight and management of the MTA ' s $64 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region ' s vast transportation…
Added 13 mins ago
Corporate Vice President - Head of Insurance Business Unit Risk Management
New York Life Insurance Company
New York, NY
…heavily on relationship management, as the individual will partner with very senior business leaders while helping advance the risk organization toward more technology-, data-, and…
Added 29 mins ago
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Retail Operations Manager
Skylight
Remote, United States
- $120,000 to $135,000 USD / year
Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs…
Added 29 mins ago
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Senior Manager, Retail Operations
Skylight
Remote, United States
- $150,000 to $180,000 USD / year
The Senior Manager Retail Operations will lead our retail operations team and own the long-term plan for how we ship to retailers. You will manage two Retail Operations Managers, who run…
Added 43 mins ago
UO
Manager of Operations, Campus Business Services
University of Colorado Denver
Boulder, CO
- $95,000 to $115,000 USD / year
The Business, Finance and Infrastructure division at CU Boulder welcomes applications for the Manager of Operations, Campus Business Services position! Campus Business Services (CBS) is a…
Added 1 hour ago
Lead Teacher 0-3 (Iola) Classroom A
SEK-CAP
Iola, KS
Creative Curriculum, and PBS (Positive Behavior Support) and other identified strategies with\ assistances from Program Manager, Area Manager, and Site Manager as needed.\ Screen and…
Added 1 hour ago
BC
Temporary Housing Acquisitions Specialist
Brilliant Corners
Remote, United States
- $57,999 USD / year
The San Francisco Housing Platform (SFHP) Services consists of a portfolio of programs offering scattered-site supportive housing and rapid rehousing to families and individuals facing a…
Added 1 hour ago
Director of Health & Wellness ( RN LPN Senior Living )
LakeHouse Chippewa Falls
Chippewa Falls, WI
As the Director of Health & Wellness, your role includes overseeing the clinical and care services for our community. You’ll lead a team of licensed nurses, care managers, and support staff…
Added 1 hour ago
TS
Manager of Mortgage Lending - To 125K - Rockford, IL - Job 3856-5035
The Symicor Group
Rockford, IL
- Up to $125,000 USD / year
Lead the development and implementation of new mortgage products, programs, promotions, and services.
Added 1 hour ago
Associate Director, Digital Product Management
Braven
Remote, United States
…the roadmap for your area and represent the product team with program leaders and partners across Braven. Digital Product Managers partner closely with Salesforce and software engineers,…
Added 1 hour ago
Associate Director, Digital Product Management
Braven
Remote, United States
…the roadmap for your area and represent the product team with program leaders and partners across Braven. Digital Product Managers partner closely with Salesforce and software engineers,…
Added 1 hour ago
Associate Director, Digital Product Management
Braven
Remote, United States
…the roadmap for your area and represent the product team with program leaders and partners across Braven. Digital Product Managers partner closely with Salesforce and software engineers,…
Added 1 hour ago
Associate Director, Digital Product Management
Braven
Remote, United States
…the roadmap for your area and represent the product team with program leaders and partners across Braven. Digital Product Managers partner closely with Salesforce and software engineers,…
Added 1 hour ago
TC
Preconstruction Executive - MSG - Aviation
Turner Construction
Denver, CO
- $190,000 to $285,000 USD / year
Co-lead and manage Project Launch in collaboration with Project Executive and General Manager.
Added 1 hour ago
TC
MEP Preconstruction Executive - MSG - Sports
Turner Construction
Denver, CO
- $40,123 USD / year
Co-lead and manage Project Launch in collaboration with Project Executive and General Manager.
Added 1 hour ago
M
Retail Custom Frame Manager Full Time
Michaels
ST. CLOUD, MN
- Full-time
Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a…
Added 2 hours ago
Technical Product Manager - Support / TAC
Cisco Systems, Inc.
San Jose, CA · RTP, NC
…accurately admitting cases that require human intervention. Lead the design and governance of the SR Case lifecycle, improving classification, assignment, and resolution processes to drive…
Added 2 hours ago
L
Senior Primate Behavior Specialist
Labcorp
Greenfield, IN
- $70,000 to $80,000 USD / year
Partner with the Behavior Program Manager to evaluate, improve, and maintain training materials and behavior management resources.
Added 2 hours ago
CP
Account Manager- SMB Business Sales
Cellco Partnership
East Northport, NY
- $33,500 to $59,000 USD / year
…drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling…
Added 2 hours ago
CP
Account Manager- SMB Business Sales
Cellco Partnership
Dedham, MA
- $37,000 to $64,000 USD / year
…drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling…
Added 2 hours ago
Xfinity Store Manager Blufox Mobile- Canton
Blufox Mobile
Canton, CT
Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications…
Added 2 hours ago
Xfinity Store Manager Blufox Mobile- Portsmouth
Blufox Mobile
Portsmouth
Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications…
Added 2 hours ago
Xfinity Store Manager Blufox Mobile- Dover
Blufox Mobile
Dover, NH
Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications…

Skylight

Retail Operations Manager

Remote, United States

$120,000 to $135,000 USD / year

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Job details

Pay: $120,000 to $135,000 USD / year
Experience: 4+ years of experience in retail fulfillment operations, or supply chain management
Posting language: English
Posted: Oct 23, 2026

Original job description

Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and Wirecutter). Calendar 2 launched earlier this year to rave reviews, and our newest product, Skylight Buddy, was just named one of TIME’s Best Inventions of 2026. Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs who have scaled this business to $300M+ in annual revenue while being completely bootstrapped and profitable. We get to grow a happy, healthy company focused on making products our customers love without investors breathing down our necks. Smart, hardworking people who care about making actually meaningful products love working here. People like you. We’re busy inventing new ways to simplify family life and help parents raise great kids – and we need your help! Come invent something new with us.

About the Role:

The Retail Operations Manager will own the day to day execution & scale of our global retail operations for our big box, specialty, and international accounts: Target, Best Buy, BJ’s, and the new retailers we are onboarding. You will work side by side with a peer who runs our club channels, and you will cover for each other. You will be responsible for tracking and maintaining high wholesale customer satisfaction by delivering products accurately and on time. You will proactively manage 3PL warehouses, freight carriers, and the relationships with our wholesale retailers’ operations teams. It is also imperative you work closely with our sales teams. This role requires building and maintaining scalable processes, tools, and reporting while ensuring consistent delivery experiences across multiple markets globally. The ideal candidate has strong analytical skills, attention to detail, and excellent communication skills.

Responsibilities:

Execute global fulfillment for your retail accounts to optimize delivery performance, cost efficiency, and customer satisfaction across US & international markets (OTIF).
Develop and monitor KPIs for your accounts, including on-time delivery, fill rate, lead time, chargeback %, and cost.
Track incoming shipments and quantities, and run analysis on inventory levels against Retailer on-hand quantities, sell-through, planned orders, and incoming shipments to find gaps and surplus.
Communicate with Retailer partners / inventory teams on planned future orders and open shipments. Partner with Sales and Planning on forecast changes.
Establish and maintain relationships with 3PLs, outbound transportation brokers, and outbound carriers (FTL, LTL, parcel).
Manage 3PL fulfillment for your wholesale accounts, including creating and maintaining Standard Operating Procedures (SOPs) for each retailer.
Own each retailer’s routing guide and compliance requirements: labels, ASN accuracy, packaging, and appointment rules. Keep the 3PL current on changes.
Monitor and report order processing lead times, troubleshoot, and escalate issues (missed appointments, missed ship dates, late deliveries, etc.) ensuring all Retailer criteria are met for each order.
Execute EDI documents (850-Purchase Order, 856-Advanced Ship Notice, 810-Invoice) to ensure accurate and timely systematic communication with our wholesale retail customers.
Maintain order management system of record - NetSuite - moving orders through standard fulfillment phases: intake & validation, 3PL warehouse allocation, and customer delivery.
Lead dispute resolution for shipment penalties, order errors, or other fees assigned by the retailer, including documentation from the 3PL and carrier to submit through the retailer portal.
Lead onboarding of new retail partners and new product launches into retail, with Sales, Planning, and the 3PL.
Document your processes so your peer can cover your accounts, and cover theirs in return.
Lead continuous improvement initiatives across global fulfillment operations.
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
4+ years of experience in retail fulfillment operations, or supply chain management
Demonstrated experience managing fulfillment and delivery operations with 3PLs to retailers
Proven experience managing fulfillment for either Walmart + Costco or Target + Best Buy
Experience with outbound transportation management and broker/carrier negotiations
Experience with EDI order flow (850 / 856 / 810) and retailer portals
Proficiency as a user of warehouse management systems
Advanced analytical and problem-solving skills with data-driven decision-making ability
Excellent project management skills with experience leading cross-cultural teams

Bonus Points for:

Proven experience managing fulfillment for the following retail accounts: Costco, Walmart, Sam’s Club, BJ’s, Target
Experience onboarding new retailers or running a distributor program
Experience with international retail shipments (ocean, forwarders, direct-to-retailer)
MBA or MS in Supply Chain Management, International Business, or related field
Experience with major ERP systems (NetSuite) and fulfillment automation platforms
Six Sigma certification or similar process improvement qualifications
Multi-lingual capabilities
Track record of successful change management in complex organizations

Our Commitment:

We value diverse experiences, backgrounds, and perspectives - and we hire kind, thoughtful people who care deeply about their work. If you're reading this and think, “I don’t check every box,” but still feel excited about the role: Apply. We want to hear from you.

Our competitive compensation package includes:

Competitive Salary + Equity Package
401K matching
Wellness, learning, and home-office budgets
Health, Dental & Vision Medical Plans
Tremendous autonomy to set the direction of your work
Unlimited PTO
Company holidays on the first Friday of every month (Excluding November, December, and January)

The anticipated base salary range for this position is $120k-$135k per year. This range reflects the compensation Skylight reasonably and in good faith expects to pay for the position at the time of posting. Actual compensation will be determined based on job-related factors, which may include experience, qualifications, skills, education, geographic location, and internal equity. Skylight also offers benefits, including medical, dental, vision, and paid time off.

Equal Employment Opportunity Skylight is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, Skylight will consider for employment qualified applicants with arrest and conviction records.

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